Transcript Channel Topup using USSD
Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge
Background
Collection of postpaid bills through Ctopup (Franchisee & Retailers) named as USSD-Ctopup Existing Ctopup uses OTA system for encryption of messages (SMS) and requires Ctopup menu to be burnt on SIM card. It was thus limited to pre-paid transactions. Additional menu to be burnt in Ctopup SIMs, if same is to be upgraded to enable for postpaid bill payments but: Space restrictions on the current Ctop Up SIM’s Updating menu in working retail chain a big challenge However, new C-topup SIMs can be purchased by Circles with menu burnt for both (Prepaid & Postpaid) and can co-exist.
USSD Ctopup
Payment of GSM & CDMA postpaid bills will be started first followed by that of WiMax & Landline bills It is live in East Zone with effect from 14-8-2012 & in North Zone from 31-8-2012. It will start in remaining two zones by 25-9-2012.
New system i.e. USSD based C-topup will work in addition to existing OTA based Ctopup & hence procedure of stock allocation, reconciliation etc. will remain unchanged Franchisee channel could use any method (USSD or OTA) for each transaction (for prepaid or postpaid) Guidelines vide No. MOB-17/C-Topup-2010/57 dated 12 7-2012 and another dated 23-8-2012 available on Intranet
USSD- Ctopup
Common Wallet of Franchisee/ Retailers for both Prepaid (CtopUp) & Postpaid (CBP) transactions Differential commission rate : Prepaid Postpaid : 5.5% of transacted value : 1.25% or Rs. 5 per bill, whichever is lower Franchisee will continue to get upfront prepaid commission @5.5% at the time of stock purchase System will deduct excess commission paid (5.5%- 1.25%) from Franchisee wallet for each CBP transaction done by his/her retailers Franchisee can adjust such recovered commission amount from Retailers while recouping their stock in person or through FOS
Post-paid bill payment- Additional business for POS
Franchisee MIS available through Sancharsoft VPN & accessible to Franchisees to show Retailer-wise recoverable amount for each Franchisee.
Circles will deduct excess TDS (on difference of commission) for postpaid transactions from the TDS amount already deposited with TAX authorities at the time of initial stock transfer, based on report from CBP-Ctopup system Similarly, Circles will deduct excess Service Tax (on difference of commission) for postpaid transactions from the TDS amount already deposited with TAX authorities at the time of initial stock transfer, based on report from CBP-Ctopup system
How USSD based Ctopup works
Ctop up retailer to dial *222*
USSD Menu Flow
USSD Menu Flow(CTOPUP)
USSD Menu Flow(PAY BILLS)
USSD Menu Flow(BILL ENQUIRY)
USSD Menu Flow(Self Care)
Menu Flow(Move Stock)
USSD Menu Flow(Check Stock)
USSD Menu Flow(Plan Details)
USSD Menu Flow(Change MPIN)