Transcript jollibee foods crew orientation

WELCOME TO JOLLIBEE KCC!
CREW ORIENTATION
MAY 4, 2011
JOLLIBEE KCC GENSAN
Name
:
Age
:
School
:
Expectations:
OBJECTIVES:
To know the ff: information
> Brief history of JOLLIBEE
> Company Expectations
> Jollibee KCC house rules
> Training Phase
> Food safety standards
JOLLIBEE HISTORY
1975- Tony Tan Caktiong and his brothers opened 2 ice cream parlors.
1
in Quiapo and 1 along aurora boulevard, beside coronet theater,
with the name cubao ice cream house.
January 26, 1978- Tan brothers incorporated the company into
JOLLIBEE FOODS CORPORATION, with an initial network of seven
outlets.
WHY THE NAME JOLLIBEE…
“JOLLIBEE”
A coined word combining “JOLLY” and “BEE”. Tony Tan Caktiong
an His family wanted to build and project an image of a fastfood
restaurant that is efficiently run with the service crew as busy and
as organized as bees in a bee colony, happily serving a customers
“bee-lining” in lining in front of the counter- a typical scene at any
Jollibee Store.
“JOLLY”
stands for HAPPY
“BEE”
is HARDWORKING
--works together with other bees as a team.
Produces honey which is something SWEET and
VALUE.
Fights and stings when provoked.
JOLLIBEE
MISSION
To serve GREAT TASTING FOOD, bringing the JOY of
EATING to everyone
VISION
We are the best tasting QSR…
The most endearing brand that has ever been..
We will lead in product taste at all times..
We will provide FSC excellence in every encounter
Happiness in every moment…
By the year 2020, with over 4,000 stores worldwide, Jollibee
is truly a GLOBAL BRAND…
and the FILIPINO will be admired worldwide.
JOLLIBEE 8 CORE VALUES
1. Customer Focus
2. Excellence
3. Respect for individuals
4. Teamwork
5. Spirit of family and fun
6. Humility to listen and learn
7. Honesty and Integrity
8. Frugality
LIVE THE CODE OF CONDUCT
The GOLDEN RULE”
“Do unto others what you want others to do unto you”
As you observe the company’s code of conduct, you are
expected to:
1. Respect our customers at all times
2. Respect the rights and property of the company
3. Respect the Authority of our Supervisors
4. Respect our co worlers
5. Respect our own self by being clean in thoughts, words and
deeds.
JOLLIBEE CORPORATE CREDO
We strive to be a JOLLIBEE
We believe in our people
We believe in our FSC
We believe in our Customers
We believe in our code of Conduct: THE GOLDEN
RULE
We believe in our progress
PLEDGE OF COMMITMENT
We the Jolly people of Jollibee
Do hereby cheerfully pledge
To always satisfy our customers,
By consistently providing them
With the highest standards of
FOOD, SERVICE and CLEANLINESS
To work as one big happy family
By doing our share to the best of our ability
As a proud member of JOLLIBEE team,
And by respecting others
As much as we respect ourselves.
Therefore,
We totally commit ourselves to the Excellence
As we make JOLLIBEE no. 1 now and forever