Frontline Leader Readiness Program (Newly Designed) - AIM-IRS

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Transcript Frontline Leader Readiness Program (Newly Designed) - AIM-IRS

HCO

Leading, Connecting and Delivering a Cutting-Edge Workforce

Front Line Leadership Development

FRONTLINE LEADER READINESS PROGRAM (FLRP) AND OTHER LEADERSHIP PROGRAMS

Mike Stoyak, HCO/LEADS August 12, 2010

2  Succession planning  Past focus vs. current focus  Campus and field programs  Business units run their own programs

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Leading, Connecting and Delivering a Cutting-Edge Workforce

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FLRP’s Relationship to Other Front Line Leadership Programs

 Provide training early in leadership careers  Redesigned and streamlined courses  Courses build on each other for a completely integrated experience  Aligned with FLMC

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Leading, Connecting and Delivering a Cutting-Edge Workforce

4 Front Line Leader Readiness Program (FLRP) Available Immediately Selected as a New Manager New Manager Orientation (NMO) Online Courses Included 30 to 90 Days Fundamental Management Skills (FMS) 6 to 12 months Front Line Manager Course (FLMC) FLRP Essentials (For managers who did not attend a post October 2009 FLRP program) 12 to 18 months Leading Teams 24 to 30 months Advanced Front Line Manager Course* *Under development

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Purpose of FLRP

Identify and develop high-potential, motivated employees for front line manager positions throughout the Service

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Audience

Employees who meet the criteria and have been competitively selected into a FLRP program

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Eligibility

 Announcement Process  Competitive Process

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Objectives

Key Outcomes

 Discover and experience a personal mandate to lead  Develop increased awareness of self and others  Develop effective leadership skills

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Structure of the FLRP Program

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Program Information

 Program length: Approximately 9 months  Two, one-week non-consecutive classroom sessions  Week One - 36 hours - Lessons 1-4  Week Two - 32 hours - Lessons 5-8  Shadow Assignment  Acting Manager Assignment

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Pre-Class Activities

 Program welcome letters  Pre-class conference call  Skillsoft online courses  Three other online courses (APM, ER/LR, MAEEO)    DISC assessment Seven Habits chapter – Books 24x7 Manager involvement

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Week One Classroom Session

 Transitioning from an employee to a manager/leader  DISC - threaded throughout the program  Leadership Competencies  Communicating as Leaders  Teamwork/Teambuilding  Introduction of Journal

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Six-Month Interim Period Between the Classroom Sessions in Weeks One and Two

 Monthly Table Team Conference Calls  Reading Assignment on

Crucial Conversations

book  SkillSoft online courses    Centra or Classroom session on topic of remote management Shadow Assignment – 2 weeks Acting Manager Assignment – 60 days  Coaching and Mentoring

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Week Two Classroom Session

 Introduction to performance management  Problem solving  Coaching employees  Time management  Goal setting  Commencement

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Post-Class Activities

 Class reunion conference call  End of program and final certification

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Contact

For additional Program Information

 Carla Bartels  FLRP Program Manager  513/263-4295

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Leading, Connecting and Delivering a Cutting-Edge Workforce

17 Front Line Leader Readiness Program (FLRP) Available Immediately Selected as a New Manager New Manager Orientation (NMO) Online Courses Included 30 to 90 Days Fundamental Management Skills (FMS) 6 to 12 months Front Line Manager Course (FLMC) FLRP Essentials (For managers who did not attend a post October 2009 FLRP program) 12 to 18 months Leading Teams 24 to 30 months Advanced Front Line Manager Course* *Under development

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Leading, Connecting and Delivering a Cutting-Edge Workforce

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What QUESTIONS do you have about FLRP or our other leadership programs?

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Leading, Connecting and Delivering a Cutting-Edge Workforce