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Transcript Capabilities Presentation Deck - Home

ABC COMPANY
Over 75,000 associates nationwide have been
WHY BEST BUY
FOR BUSINESS?
®
tested and trained exclusively for the business
customer. Business customers can also shop from
a dedicated inventory of commercial grade
products and product assortment. And with
personal account managers assigned to your
business, you can schedule an on-site evaluation
Over 75,000 Associates nationwide have
been tested and trained for the business
customer. Business customers can also
shop from a dedicated inventory of
commercial-grade products and product
assortment. And with personal Account
Managers assigned to your business, you
can schedule an onsite evaluation of your
technology at your convenience.
of your technology at your convenience.
OUR PEOPLE
We’re here to understand and tackle
the challenges of business
> Over 75,000 business-trained and tested Associates in stores
> Personalized Account Managers
> Onsite consultations
> Presales engineering
> Geek Squad® Agents
GEEK SQUAD SERVICES
®
Support as advanced as the technology
Help Desk
> 24/7, friendly, reliable advice,
setup and installation.
> Available online, by phone,
in store or on site.
Bulk Hours
> On-going IT maintenance brought
to you by Geek Squad Agents that
allows customers to pre-purchase
support for their IT infrastructure.
> IT maintenance, consultations and
training included.
Installation
> Efficient and dependable
installation and troubleshooting
online, in store, by phone
or on site.
Buy Back Program
> It’s a great way to lower overhead
and keep pace with the competition.
Purchase the program with your
new device. Simply bring it back, in
working condition with its original
accessories, and receive a credit
for your next purchase.
Geek Squad® Black Tie™ Protection
> Protect your technology investment
with Black Tie commercial and
accidental damage plan.
PRODUCT ASSORTMENT
Specialized business products
Dedicated Business Inventory
>A wide assortment of over 150,000 commercial grade products,
services and connections.
Digital Signage
>Inform, educate and impress your target audience with content you control.
Licensing
>Better management of your software costs.
>Simplified license management.
>Ability to take control of your investment.
Fleet
>Make your business run more efficiently with real-time access to
company-wide data from your vehicles.
Surveillance
>Allows user to monitor, store and archive video, audio and associated
data over the Internet or private intranets.
>Preferred over analog solutions due to its high scalability, security encryption and
image quality with advanced features like digital zoom and remote accessibility.
INDUSTRY
SPECIALIZATION
We serve businesses of all types
and sizes
Medical and Healthcare
> Computers and tablets for healthcare workers
> Refrigeration for medical supplies.
Insurance
> Best Buy For Business supports carriers, adjusters
and claims replacements.
Sports, Entertainment and Public Viewing
> Support for teams, owners, stadiums and the technology needed
to produce the most enhanced viewing experience for fans.
Government and Education Organizations
> Support from Associates with the experience and knowledge to
handle the intricacies required from government and education
facilities. Includes support for K-12, public as well as private, colleges
and universities. Best Buy For Business can handle compliance with
local, city, state and federal governments.
INCENTIVES AND
PROMOTIONS
Best Buy can help you increase
business directly with your consumers
®
Furniture Retailers/Dealers
> Turn to personal Account Managers for inventory,
delivery and promotional ideas.
Automotive
> Dedicated Account Managers can help develop and provide
you with promotional and incentive products for your customers.
Communications
> Dedicated help developing incentives for phone, digital,
satellite and cable companies.
E-PROCUREMENT
Business loves efficiency
Take advantage of your company’s buying power, streamline
the purchasing process and consolidate billing and tracking of
expenditures.
E-procurement Highlights:
> Dedicated account management and back-end support.
> Shop local Best Buy® stores for store pickup, returns and
exchanges.
> Net-30 financing, pCards, POs and tax-exempt processing.
> Automated purchasing seamlessly integrates with your
e-Procurement system.
> Customized price lists and product selection.
> Geek Squad® installation and Geek Squad® Black Tie™
Protection plans.
> Co-branded procurement e-commerce solutions available
> Take advantage of Best Buy delivery, multi-location
shipping and local installation services.
EXPANDED BUSINESS
CAPABILITIES
The right, customized solutions for
your individual needs.
Volume purchasing
> Strong vendor relationships allow us to sell at the most
competitive prices.
Proposal and contract teams
> Our team of professionals can provide you with comprehensive
proposals and contracts customized for your business.
Logistics delivery plans for both staged and multi-location
> Our logistics team can work with almost any delivery
requirements, including staggered or staging.
Customized price lists
> Our team of product managers can help you create a customized
product and price list based on your selections.
FLEXIBLE PAYMENT OPTIONS
Business Advantage Account
Smarter Financials
Select individual buyer’s accounts or allow multiple
buyers to purchase under a single account.
> Purchase orders
24-hour account access
Flexible payment options
> Net30, credit cards, wire transfer, checks,
e-checks and leasing
> Invoicing
> Tax exempt
> Multi-location delivery
GIFT CARD INCENTIVES
The reward that motivates
Implement employee and customer incentive programs
with the reward that motivates: Best Buy® Gift Cards.
> Easy to give, use and manage
> Increases customer loyalty
> Motivates sales teams
> Spurs employee productivity
PARTNER WITH BEST BUY
®
Explore new technologies and creative customer solutions
and opportunities
Let us provide a comprehensive
assessment of all your
communication requirements.
Support and one convenient bill for
all your mobile communications,
tailored to your business.
Advertise in over 1000
stores nationwide.
Increase productivity and
encourage growth. Motivate,
reward and thank your customers,
and employees.
Designers, architects,
homebuilders and agents all count
on Magnolia for seamless, reliable
integration of pristine, industryleading technology into their
designs.
Earn a percent of all revenue
generated from sleek, automated
kiosks.
BUSINESS ONLINE
Connect with us online for tips,
tools and help for your business
BestBuyBusinessDistrict.com
> Share, learn, connect and grow with a network of
like-minded businesses.
BestBuy.com/Business
> Select collections of office and technology products for
home and small office.
BestBuyForBusiness.com
> Offers commercial-grade products and services plus
dedicated account management.
CUSTOMER TESTIMONIALS
What it’s like to work with Best Buy For Business
“Best Buy® has allowed us to establish ourselves as a
company through the use of modern technology.”
>Ateer Sheth,
Operations Manager, Clinical NeuroDiagnostics, LLC, Atlanta, GA
“We know we’re going to receive a turnkey solution from
Best Buy, which is what we offer our clients as well.”
>Charlie Bogart
Owner, RealCom Solutions, Dallas, TX
“The Best Buy For Business partnership has been
the critical link in helping us grow our business.”
>Barb Tronstein
Owner, Gardner-White Furniture, Detroit, MI
Charlie
Bogart
Ateer
Sheth
Barb
Tronstein
PUT US TO WORK
Your personal Account
Manager is available
to come to your site.
75,000 business-trained
associates available in
1000 locations nationwide.
Purchasing and 24/7
Geek Squad® Support.
Give us a call.
We’d love to get started.
BestBuy.com/Business
1-800-373-3050
Contact Information
Name
Title
Email
Phone Number
BEST BUY, the BEST BUY logo, the tag design, BESTBUY.COM, GEEK SQUAD, BEST BUY FOR
BUSINESS, the BEST BUY FOR BUSINESS logo and MAGNOLIA HOME THEATER are trademarks of BBY
Solutions, Inc. © 2011 BBY Solutions, Inc. All Rights Reserved. BBY10855
CUSTOMER
DEMOGRAPHIC
We serve businesses of all types and sizes
Home Office (1-4 employees)
> Owner/Operator
> Consumer grade products
> Basic services
> Mixed-use (33% business,
33% personal, 33% both)
Small Office (5-19 employees)
> Owner/Manager
> More complex solution
and service needs
> No IT staff
> Commercial-grade products
Managed Office (20-49 employees)
> Primarily staffed with office
manager, occasionally IT person
> Business purchasing methods
> Commercial-grade IT, complex
solutions and services
Large Office (50+ employees)
> Professional IT and procurement
> Commercial-grade IT, some
consumer-grade CE
> Formal purchasing procedures
> Multi-location integration