Transcript QRG Customers - DHL Aviation

Title Page
CMS (Capacity Management System)
Short Reference guide
GSA/Customer version 1.97
DHL BRU IT DWS
CMS Short Reference Guide
Table of Contents
Overview
CMS (Capacity Management System)
1-1
Using CMS
Log on to CMS
2-2
Create Booking
2-3
Search Bookings
2-5
Edit Booking
2-7
Cancel Booking
2-9
Copy Booking
2-11
Useful Information
2-12
DHL BRU IT DWS
CMS Short Reference Guide
Overview
Capacity Management System.
The ACS Capacity Management System (CMS) has been developed in order to
allow an easy and fast way to Manage Bookings.
The bookings can be entered manually by DHL staffing, GSA’s / customers who use
the Customer Booking part (Available on http://aviationcargo.dhl.com), or through
IATA messaging.
The booking requests will either be processed manually or automatically depending
on the acceptation rules that have been entered in the system.
Printing, mailing and reply messaging to error and confirmations are available in the
system.
This document covers basic booking agent functions in the order that they will be
performed within CMS.
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CMS Short Reference Guide
Using CMS
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•
•
•
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Log On
Create booking
Search bookings
Edit booking
Cancel booking
Copy booking
CMS Short Reference Guide
Log on to CMS
Go to http://aviationcargo.dhl.com/capacity/app on a web browser
(Internet Explorer or Mozilla Firefox).
Login in at the screen below.
Enter your username and password and  ‘Log On’.
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CMS Short Reference Guide
Create Booking
From the default ‘Booking’ menu,  ‘New Booking’.
The booking entry screen will load as follows. Note that the booking
entry screen is now split into different tabs. (Basic Information, DHL
Routes etc.)
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CMS Short Reference Guide
Create Booking
Complete the booking details within the Basic Information, DHL
Routes, MAWBS, Customs Info, Special Handling Codes, Restricted
Commodities, and Rate/Yield tabs (entry fields with orange
background are mandatory) and  ‘Save’ to create the booking
request.
Note: When no Transport Rate is available and no Ad-hoc Transport
Rate Request in the Rate/Yield field has been filled in during entering
the booking details, the system will load the ‘Request Rate’ dialogue
box. Complete the Ad-hoc Rate Request details and  ‘Request
Rate’ to finalize the booking request.
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CMS Short Reference Guide
Search Bookings
From the default ‘Booking’ menu, select ‘Search Booking’.
Enter and/or select the preferred search parameters and  ‘Search’.
The search result is loaded as displayed on the print screen below.
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CMS Short Reference Guide
Search Bookings
From the search booking page you will have the following action or
information indicators.
:  this icon to edit a booking.
:  this icon to cancel a booking.
:  this icon to view the booking details
:  this icon to mail a booking.
:  this icon to print the complete booking details.
: When hovering your cursor over this icon, the system will display the
username of the staff (Booking Department Staffing) booking history.
: When hovering your cursor over this icon, the system will display the
username of the staff (Booking Department Staffing) booking history..
: Indicates if the booking is allocated to a movement. Green = fully allocated,
Orange = partially allocated, Red = not allocated.
: Indicates the allocation rule AUTO-ALLOCATE.
: Indicates the allocation rule MANUAL-REVIEW.
: When hovering your cursor over this icon, the system will display the
creator of the booking.
:  this icon to copy a booking
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CMS Short Reference Guide
Edit Booking
From the booking search result, 
booking details page
to edit the booking and load the
From the booking details page, edit the required information within any tab
and  ‘Save’.
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CMS Short Reference Guide
Edit Booking
Please note the following rules that apply to edit a booking:
When the booking is still in status Request (not confirmed by DHL), all
info of the booking can still be edited.
When a booking is Allocated or Confirmed, and you want to edit one
of the following data of a booking, the system will force you to cancel
the booking;
•Booking pieces / weight or positions
•Booking Type
•Routing
•Delivery at origin details
•Scheduled uplift date
•Latest arrival date
•Origin and or destination
•Account and or sub account
•Goods description
•Service / Commodity code
•Special Handling Codes
•UN number, DG type and or TI
When a booking has status RCG request (confirmed by ACS Capacity
& Yield dept.), and you want to edit one of the above data of a booking,
the system will set the booking back in status ‘Request’ and requires
approval from the ACS Capacity & Yield dept. to return to status RCG
Request.
When an operational event has been performed in TGV (such as a
PPW check in, reload.) the system will not allow you to make any
changes to a booking except to ‘re-submit’ the booking
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CMS Short Reference Guide
Cancel Booking
A booking can be cancelled from the search booking screen, or from
the booking details screen.
1. From the booking search result, 
to cancel the booking
2. From the booking search result screen, 
to load the booking
details screen,  ‘Cancel’ to reject the booking.
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CMS Short Reference Guide
Cancel Booking
When a booking is being cancelled, the system will load a confirmation box.
A comment can be entered in the free text field. To confirm the cancellation,
 ‘Ok’ to proceed.
When the cancellation is confirmed, the system loads the ‘Send booking
information’ dialogue box. Verify the addresses and add recipients when needed.
 ‘Send’ to send the booking details to the selected recipients.
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CMS Short Reference Guide
Copy Booking
A booking can be copied from the search booking screen, or from the
booking details screen.
1. From the booking search result, 
to copy the booking
2. From the booking search result screen, 
details screen,  ‘Copy’ to copy the booking.
to load the booking
The system will create a copy of the selected booking in order to issue
a new booking request (Note: the MAWB number will not be copied)
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CMS Short Reference Guide
Useful Information
-The CMS User-guides can be viewed & downloaded in PDF format from the
following location:
http://www.bru-hub.dhl.com/departments/itdev/commercial/ACS_apps/cms.htm
- For IT support 24/7 call BRU IT Helpdesk = +32 2 718 1234
S/C information:
Service Codes
CODE
ACA
ACE
ACP
BSA
DESCRIPTION
CODE
Air Cargo Advantage CHA
Air Cargo Economic
DFX
Air Cargo Priority
EXP
Block Space Agreement
DESCRIPTION
CODE DESCRIPTION
Chartered
GFT
Truck
US domestic freight TST
TEST SYNC
Express Freight AP VHW Value Heavy weight AP
GFH TPH only, not on DHL
Commodity Codes
CODE
D
N
M
P
A
L
B
W
FT
FS
FL
VE
HE
DESCRIPTION
Dangerous goods
Newspapers
Magazines
Perishable
Automotive
Live animals
No commodity
Human remains
Intra West Africa Traders
Sea Products I
Sea Products II
Flowers
Vegetables
Hatching eggs
DHL BRU IT DWS
ACA & ACP CARGO
DANGO
NEWSPAPERS
MAGAZINES
PERISHABLE
AUTOPARTS
LIVEANIML
GENCARGO
HUMAN REMAINS
INTRA WEST AFRICA TRADERS
ACP
ACP
ACP
ACP
ACP
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CMS Short Reference Guide
Useful Information
CODE
DT
CM
CP
LB
PH
DG
PE
HR
CH
DA
RE
GX
VU
DC
AU
WE
MM
GC
LA
L1
L2
L3
L4
L5
MS
MC
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DESCRIPTION
ACA & ACP CARGO
DGR cargo transferred to us,
ACP
in transit with a special rate
Computer micro chips priority
ACP
connection
Computer chips
ACA
Lithium batteries section II
ACP
Pharmaceuticals
ACP
Dangerous goods
ACP
Perishables
ACP
Human remains
ACP
Chickens
ACP
Domestic animals
ACP
Reptiles
ACP
General express cargo
ACP
(also valid for regular public rates)
Vulnerable cargo
ACA
Dry cargo
ACA
Automotives
ACA
Weapons, guns
ACA
Mail
ACA
General cargo
ACA
(also valid for regular general public rates)
Live animals
ACP
Live animals (1 horse)
ACA, ACP
Live animals (2 horses)
ACP
Live animals (3 horses)
ACP
Live animals (4 horses/4 pos)
ACP
Live animals (5 horses/5 pos)
ACP
Miscellaneous
ACA,ACP
Miscellaneous 2
ACP
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