Transcript PPT
Laatuominaisuuksien standardin ISO25010 ja testausarviointistandardin ISO33063 esittely Risto Nevalainen, Senior Advisor, FiSMA ry
Sisältö Hieman FISMAsta SC7 standardoinnista WG6 ja SQUARE, ISO/IEC 25000 Standardit ja mallit, lähinnä 25010 sarja Esimerkkejä Mitä seuraavaksi WG10 ja Testing SPICE, ISO/IEC 33063 Standardit ja mallit, 330xx sarja 33063, esimerkkejä Mitä seuraavaksi Keskustelua HUOM: esittelykalvot ovat englanniksi, helpompi esittää standardit niin ja on valmista materiaalia. Käännöstöitä ei nyt harkinnassa. FiSMA 2012 2
FiSMA organisation 2012 (changes possible) Annual meeting Board 6 members CP: Tuukka Haarni Managing Director Erkki Savioja Senior Advisor Risto Nevalainen Senior Advisor Pekka Forselius FiSMA SPIN CP: Jukka Märijärvi Testing Standards and Models CP: Heikki Uusitalo, Endero Standards and Models CP: Kimmo Vaikkola, Fujitsu IT service mgmt CP: Jyrki Lahnalahti, Inspecta Scope Manager Forum CP: Hannu Lappalainen FiSMA 2012 3
SWG 1
Business Planning Group
SWG 5
Standards Management Group
WG2
Systems & Software Documentation
WG4
Tools and Environment
WG6
Software Product Measurement and Evaluation
WG7
Life Cycle Management
JTC 1 SC7 Structure
LCPHAG SC7
Life Cycle Process Harmonization Advisory Group Secrétariat
SWG22
Vocabulary Maintenance
WG10
Process Assessment
WG19
Techniques for Specifying IT Systems
WG20
Software Engineering Body of Knowledge
WG21
Software Asset Management
WG23
Systems Quality Management
WG24
SLC Profiles and Guidelines for VSE
WG25
IT Service Management
WG26
Software Testing
WG27
IT Enabled Services (BPO)
WG28
CIF Usability
WG40
IT Governance
WG42
Architecture
ISO/IEC JTC1/SC7/WG6 Responsibility and Structure Title: Software Product and Systems Quality Scope: Development of Standards and Technical Reports for Software Product and System Quality Requirements, Measurement and Evaluation Organizational Structure: SQuaRE Series (ISO/IEC 25000 ~ 25099) => WG6 Functional Size Measures => WG6/FSM SG CIF (ISO/IEC 25060 ~ 25069) => JWG => WG28 FiSMA 2012 5
Organization of SQuaRE series of International Standards FiSMA 2012 6
Quality model division, 2501x This division states the general requirements for a quality model, recommended model, and guides to customize and use the model.
This division consists of two parts: ISO/IEC 25010: System and software quality models A quality in use model composed of five characteristics (11 subc.).
A product quality model composed of eight characteristics (31 subc.).
ISO/IEC 25012: Data quality model The data quality model defined in this International Standard categorizes quality attributes into fifteen characteristics (22 views) considered by two points of view: inherent and system dependent.
New: ISO/IEC 25011 Service Quality Professor Markku Tukiainen is nominated as co-editor by Finland FiSMA 2012 7
SQuaRE Architecture and projects
ISO/IEC 2503n: Quality Requirement Division
25030: Quality Requirements (IS)
ISO/IEC 2501n: Quality Model Division
25010: System and software quality models (IS) 25012: Data Quality Model (IS)
ISO/IEC 2500n: Product Quality General Division
25000: Guide to SQuaRE (IS) 25000 Rev.: Guide to SQuaRE (WD) 25001: Planning and Management (IS)
ISO/IEC 2504n: Quality Evaluation Division
25040: Quality Evaluation Process (IS) 25041: Evaluation Guide for Developers, Acquirers and Independent Evaluators (DIS)
ISO/IEC 2502n: Quality Measurement Division
25020: Measurement Reference Model (IS) 25021: Quality Measure Elements (TR) 25021: Quality Measure Elements (DIS) 25022: Measurement of Quality in Use (WD) 25023: Measurement of Sys & SWP Quality (WD) 25024: Measurement of Data Quality (WD) 2504n: Evaluation Module (NYA) 25045: Evaluation Module for Recoverability (IS)
ISO/IEC 25050 ~ 25099: SQuaRE Extension Division
25051: Requirements for quality of COTS software product and instructions for testing (IS) 25051 Rev.: Requirements for quality of COTS
ISO/IEC 25060 ~ 25069: Common Industry Format for Usability JWG JTC1/SC7 and ISO/TC159/SC4
software product and instructions for testing (WD) ISO/IEC JTC1/SC7/WG6 Paris Meeting Report - 2011 -05 8 FiSMA 2012 8 8
Overview of using SQuaRE Customer User Development Organization Acquirer Evaluator Developer provide guidance Product Quality Requirements determines guidance Product Quality Evaluation perform supports Product Quality Model and Measurement supports FiSMA 2012 9
Structure used for the quality models Note: also 330xx will use the same structure in near future FiSMA 2012 10
Quality in the lifecycle Process influences Software product influences influences Effect of software product Process quality Internal properties External properties Quality in use Process measures depends on Internal measures depends on External measures depends on Quality in use measures Contexts of use FiSMA 2012 11
Quality in use model in 25010 FiSMA 2012 12
Product quality model (system, software) in 25010 FiSMA 2012 13
Next steps in SQUARE 25051 ballot for renewal, CD is closing 15.10.2012
25020 series is now started, will add details in quality models by defining set of metrics per model 25020, 25021, 25022, 25023, 25024 So far 9126 is still valid Professor Markku Tukiainen is nominated as co-editor by Finland in 25022 25040 series is also under work, mainly in CD phase FiSMA 2012 14
Ohjelmistotuotteen laadun mittarit, 2 kpl FiSMA suositus
Suositeltu metriikka: A.1 Käyttäjän työn tehostuminen
Tyyppi: Johdettu mittari Oleellinen sisältö: Käyttäjätehtävien aste, jota ohjelmisto tukee verrattuna kaikkiin käyttäjätehtäviin. Suositeltu metodi on tapaustutkimus. Mitä mittari kertoo: Kuinka hyvin ja kattavasti ohjelmisto on toteutettu täyttämään käyttäjän tarpeita.
Suositeltu metriikka: A.2 Käyttäjän tyytyväisyys
Tyyppi: Suora mittari Oleellinen sisältö: Käyttäjän kokema tyytyväisyys (user experience). Voidaan jakaa osa-alueisiin. Suositeltu metodi on Net Promoter. Mitä mittari kertoo: Kuinka käyttäjä kokee ohjelmiston toimivan hänen kannaltaan, esim. käytettävyys ja esteettömyys. FiSMA 2012 15
ISO/IEC JTC1/SC7/WG10 Responsibility and Structure Title: Process Assessment Scope: Development of Standards and Technical Reports for Software Product and System Quality Requirements, Measurement and Evaluation Organizational Structure: SPICE Series, Published (ISO/IEC 15504 Parts 1 -10) SPICE Series, Under development (ISO/IEC 3300xx) Benchmarking, ISO/IEC 29155 (several parts) FiSMA 2012 16
ISO/IEC 330xx Plan FiSMA 2012 17
ISO/IEC 33063 exemplar process assessment model for software testing One of the assessment models. Other identified models are software, systems and services assessment model. Started almost two years ago WD in 2011 CD1 during winter 2012 Lot of comments, also from SYTYKE/Testaus OSY Finland voted against: too complex, too much overlap Current draft is CD2 Simplified structure: 8 processes Guidance on how the planning and scoping of an assessment is done with this process assessment model for software testing (Annex B) NOTE: Also other test assessment models are developing! FiSMA 2012 18
Overall architecture FiSMA 2012 19
Processes in ISO/IEC 33063 FiSMA 2012 20
Assessment indicators FiSMA 2012 21
Example: Test Completion process (Normative part) FiSMA 2012 22
Example: Test Completion Process (practice indicators) FiSMA 2012 23
Example: Test Completion Process (work product indicators) FiSMA 2012 24
Capability indicators, capability levels in 33063 Same structure as in draft CD3 ISO/IEC 33020 ”Process measurement framework for assessment of process capability and organizational process maturity” 9 process attributes 6 capability levels, ordinal value NPLF rating for process attribute rating Additional indicators as in ISO/IEC 15504-5:2012 model (software) No maturity scale No definition or adaptation of assessment by different classes Note: Possibility that testing (and V&V) are in future also in some other standards in 330xx family Note: Possibility that someone proposes other kind of process quality characteristics than process capability FiSMA 2012 25
Next steps in 33063 CD ballot is open, closes 21.11.2012
FiSMA meeting is 1.11.2012 to handle comments Also comments from Testaus OSY are welcome!
Expected future: DIS ballot winter 2013(if ISO/IEC 33020 moves also to DIS), publication late 2013 Note: many other parts in 29119 are also now under ballot 29119-4 DIS ballot closes 21.11.2012
Note: NWIP proposal in topic ”Keyword driwen testing” is open, closes 22.12.2012. Any volunteer from Finland to participate?
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Guidance in using 33063 at more detailed level Each process can be assessed at more detailed level Example: Test Management process can be rated separately for Unit testing, System testing and for Reliability testing Need for aggregation: higher level rating is combination of several lower level ratings. What is the aggregation rule? Also processes from other models can be included in the assessment scope Example: DEV.5 Software Integration from ISO/IEC 15504:5 (2012) FiSMA 2012 27
Training for FiSMA members in testing standards during 2013 Two courses are planned for 2013, no details yet: 2-day 29119 course 2-day Testing SPICE (33063) course No policy how Testaus OSY members can participate, any ideas?
Note: One SPICE training week is also planned, focuses on highly critical applications (Nuclear SPICE etc) Note: Safety Manager course will be offered for FiSMA members in February 2013, will include heavy practices for V&V. Automotive and industrial automation are main domains. Participation is free also for Testaus OSY. FiSMA 2012 28