Transcript Operational Guidance - Leeds Beckett University

Operational Guidance for
Franchise Delivery
Quality Assurance Services
Collaborations and Partnerships
Group
Aims of session
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Introduction
Key documents
Development of the guidance
Structure and content of the guidance
Key processes in the initial stages of a franchise
partnership
— Published Information
— Admissions
— Student Registration
• Questions
‘Partner institutions will be required to
adopt all aspects of University quality
management processes and
regulations’
Franchise Framework Section 2, paragraph b
Activity
Consider what key quality assurance
processes the University will expect
you to adopt
Key documents
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Franchise Framework and Appendices
Activity Cycle
Operational Guidance for Franchise Delivery
Other University guidance documents referenced in
the Operational Guidance
• Academic Processes for Franchise Delivery (calendar)
• Academic Principles and Regulations
• http://www.leedsmet.ac.uk/staff/collaborationspartnerships.htm
Development of Operational Guidance for
Franchise Delivery
• ‘How to’ for partners and internal staff
• Operationalise the requirements of the
Framework
• Ongoing review with a view to annual update
• Comparable student experience
• Equivalency of QA process
• Franchise-specific templates
• Consistency of practice across partners
Operational Guidance – Structure and
Contents
Pre-delivery
• Operational plan
• Approval of partner staff
• Published information
Student life cycle
• Admissions
• Student registration
• Student induction and representation
• Student files
Continued…
Operational Guidance – Structure and
Contents continued
• Annual Monitoring and Review
• Module Evaluation
• Assessment Process
– Mitigation and extenuating circumstances
– Cheating, plagiarism and unfair practice
– External Examiners
– Moderation
– Board of Examiners and Examination Committees
• Certificates and graduation
• Student appeals and complaints
Published Information
• Quality Code, Chapter B10: University must have
“effective control” over published information
• Publicity and marketing material – web based,
hard copy prospectus, leaflets, newspaper
adverts, backdrops, plasma screen displays, etc
• Course documentation
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Programme specification
Course approval template
Module approval template
Course handbook
Module handbook/guide
Published Information continued
• QAA HE Review – judgement on whether
published information is fit for purpose,
accessible and trustworthy
• Approval process varies depending on type of
published information
• For marketing and publicity materials, see
‘Published Information Approval Process’
• Response from University within ten working
days – bear in mind for print deadlines
Admissions
• Shared responsibility between university and
partner
• Consistent application of process
• Evidence base at partner
• Standard, Non-standard, AP(E/C)L
• See ‘Franchise Admissions Process’ flowchart
• Monitoring via Link Tutor, Mutual Review
Student Registration
• See ‘Franchise Student Registration Process’
flowchart
• 21 days after the delivery commencement date
• Franchise registration data template (codes)
• Accuracy of data important
• Highest level of qualification
• Confirmation of registered students by partner
• Trigger invoice
• Students to confirm in writing if withdrawing
Further staff development
• Staff Development Toolkit for franchise partners
• Additional sessions available on:
— Student induction and representation
— Annual Monitoring and Review (including module
evaluation)
— Board of Examiners
— Mitigation and extenuating circumstances
— Cheating, plagiarism and unfair practice
— Student appeals
• Any additional staff development required around QA
activities – contact Collaborations and Partnerships Group
Questions
[email protected]