Transcript What the customer really needed

What the customer
really needed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
How the customer
explained it
What the customer
really needed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
RD
How the customer
explained it
How the project leader
understood it
What the customer
really needed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
RD
TS
How the customer
explained it
How the project leader
understood it
How the analyst
designed it
What the customer
really needed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
RD
TS
TS
How the customer
explained it
How the project leader
understood it
How the analyst
designed it
How the programmer
wrote it
What the customer
really needed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
RD
TS
TS
TS
How the customer
explained it
How the project leader
understood it
How the analyst
designed it
How the programmer
wrote it
How the project
was documented
What the customer
really needed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
RD
TS
TS
VER
How the customer
explained it
How the project leader
understood it
How the analyst
designed it
How the programmer
wrote it
TS
What the testers
received
How the project
was documented
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
What the customer
really needed
RD
RD
TS
TS
PI
How the customer
explained it
TS
How the project leader
understood it
How the analyst
designed it
How the programmer
wrote it
VER
What operations
installed
How the project
was documented
What the testers
received
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
What the customer
really needed
RD
RD
How the customer
explained it
TS
How the project leader
understood it
VER
How the project
was documented
What the testers
received
TS
TS
How the analyst
designed it
How the programmer
wrote it
What operations
installed
What the customer
really needed
PI
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
RD
RD
How the customer
explained it
TS
How the project leader
understood it
VER
How the project
was documented
What the testers
received
TS
TS
How the analyst
designed it
How the programmer
wrote it
What operations
installed
What the customer
really needed
PI
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants
What marketing
advertised
How the customer
was billed
Adapted from http://www.projectcartoon.com by Leading Edge Process Consultants