St. Helens Single View and eCAF

Helen Spreadbury Senior ICT/IMS Manager

• Background

Introduction

• Systems and Solutions • The St Helens Vision for Integration • Demonstration

Background

• Response to ECM Agenda • Serious Case Reviews – Victoria’s Story – Baby Peter • Ofsted - Learning Lessons from Serious Case Reviews 09/10, reviewed 147 cases, 194 children “Most of the serious case reviews identified sources of information that could have contributed to a better understanding of the children and their families. They also highlighted concerns about the effectiveness of assessments and shortcomings in multi agency working” page 5

St Helens: Child In Need and Safeguarding Procedures Lead professional from this point Lead role already required by statute or best practice, e.g. key worker Common Assessments (CAF) used at this point Statutory or specialist assessments Supported by Systems Capita ONE CAF & Single View Lead Professional ICS Information Sharing Guidance

Systems and Solutions

• CAF – live in paper format April 2007 • ONE, V3 & V4 - Capita • eStart - Capita • ICS – Liquid Logic • eCAF – Liquid Logic • Early Years – Tribal • EDMS – Opentext • Plus; YOS, Connexions, Health etc etc etc

Integration

Single View (alongside eCAF) – aims to link disparate databases/systems to form a composite view of a child's record Why?

• To support -The development of a Team around a Child/Family (TAC/TAF) -Information sharing -Locality & multi agency working -Early intervention and support -The role of the Lead Professional Tells a child’s story from universal services to early intervention and beyond into statutory assessments if required

Potential Benefits

Cost Savings?

We all have to do this anyway so how can the technology can support this?

•Leaner structures require more effective use of technology tools •St Helens moving towards earlier and more effective early intervention eCAF is key to this approach, better, earlier interventions should reduce more costly interventions ie: LAC placements Earlier and more effective information sharing does ensure a better use of limited resources - collect once use many times Supports Munro’s view that the assessment should follow the child (interim report 2011)

Practitioners have read-only access to a ‘single view’ of a child’s record

Access point National System?

Single View Data Flow Direction Real-time integration Capita ONE ICS Protocol E-CAF Schools EDRM YOIS Connexions etc etc etc These would be delivered in subsequent phases

Personal Details

Surname, forename, date of birth, gender Address Information Chosen names Key contact details

Single View Proposed

Relationships

Personal Relationships Professional relationships

Education Summary

School history Traveller family, EAL, Asylum Seeker, Asylum Status, Registered Disabled Attendance (v 3.37) Summary* Achievements (v 3.37) Aspect, date, result*

Interventions Summary

CIN~ Contact History, Referral History Assessment Detail CLA~ Current placement detail OLA CLA detail CP CP Plan start date CP plan end date OLA Risks and Hazards Hazard History~ Risk Assessments *

Chronology

Key events from ICS – to be determined Key events from ecaf – to be determined Key events from Capita One – to be determined Data discrepancies Exclusions (v 3.37) Start Date, End Date, Type, Reason code*

The Single View Solution

It is scalable, in that we can bolt on other databases ie: Youth Offending Health etc

It is secure

•Access is only granted to nominated professionals who have completed all necessary background checks and screening for their employment •Two factor authentication for external access •Security certificate •No sensitive personal data is held on Single View •Privacy notices and information sharing agreements •eCAF Consent driven •Highest level of security is always applied ie: if shielded in ICS then the entire record of that child is shielded in Single View •Security based on ‘need to know’ principles Review completed by external Data Protection/Caldicott expert and signed off as good practice

Single View Solution & eCAF

Training commenced on the 14 th of June 2010, and is now live.

As at the end of March 2011 450 delegates have been trained from the following teams/agencies •Schools & Colleges •Hospitals •Education Welfare, Behaviour Improvement and Youth Services •Housing •Teenage pregnancy •Health •Family Support •Children’s Centres •Contact Centre •Domestic Violence Teams •Voluntary Sector Training courses fully booked until the end of June 2011 Over 290 eCAF’s completed or in progress

Demo