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About Genesis HealthCare •

The nations largest skilled nursing and rehabilitation therapy provider.

•

Over 400 skilled nursing centers and Assisted/Senior living communities in 28 states

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Employ nearly 80,000 employees

Our Philosophy Our Core Belief Patients and residents are the center of our work.

Our employees

are the vital link between Genesis Health Care and our patients and residents. They

are

the service we provide, the product we deliver- they

are

our most valuable resource. Achievement of our vision come only through the talents and extraordinary dedication they bring with them every day of the year.

Genesis HealthCare

Back in 1999, we created

“Grow Our Own!”

“Grow Our Own”

Goal: Educate and train our own employees to become our future workforce

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recruit & train entry-level workers to become the CNAs we need

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educate & train our CNAs to become the LPNs and RNs we need

“Grow Our Own” • •

Train our LPNs to become the RNs we need Provide clinical skills and career advancement opportunities for CNAs & Nurses

“Grow Our Own”

Approach

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Develop CNA training resources

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“hire first” program (screen into the program)

• • •

“earn while you learn” program created Genesis Core Education curriculum established internal CNA training schools

“Grow Our Own” •

Career planning discussions Unit Assistant … CNA … GNAS ... CMA … LPN … RN

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We promoted tuition assistance program to support career progression

“Grow Our Own” • •

Approach Document CNA advancement opportunities

• •

Certified Medicine Aide training Tuition assistance for LPN or RN school Emphasize achievement

“Grow Our Own”

CNA Training Outcomes

Creating the nurse workforce we need!

Nurse Practitioners 2 Assistant Directors 9 Care Coordinators 11 Managers 4 RNs 39 LPNs 66 Therapy 2 Social Work 1 Advanced CNA’s 78 Administrative 12 2 224 PROMOTIONS

Collaborative Relationships Workforce • •

We continued to develop the training program and Partnered with area workforce agencies who offered a pipeline to candidates and essential skills

Collaborative Relationships

Certified Medicine Aide Training

• •

Outgrowth of CNA training success

• • •

Forged partnerships Colleges with Community Customized program for Genesis employees Genesis Centers used for clinical sites Genesis Centers used for CMA Re-certification

Collaborative Relationships

Certified Medicine Aide Training

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Genesis enrolled employees, paid for the courses and ensured participation (support…support…support)

Collaborative Relationships • • •

Certified Medicine Aide Training We trained 105 CMA’s We retained 64 active CMAs with 12 promotions Management looked differently at the workforce

Collaborative Relationships • • •

Helping Employees meet their Professional goals Listen to understand Employee Goals Advise Employees on how to reach their goals Collaborate with employees to help them achieve their goals

Collaborative Relationships Baltimore Alliance for Careers in HealthCare

Founded in 2005, the Baltimore Alliance for Careers in Healthcare is a nonprofit corporation dedicated to eliminating the critical shortage of qualified healthcare workers in Baltimore by working with local agencies, healthcare institutions and other organizations to create opportunities for residents to pursue careers in health professions.

Collaborative Relationships • •

Career Paths Career Map: Mapping Your Future Funded by the Baltimore Alliance for Careers in Health Care

Retention & recruitment of qualified nursing staff is what it’s all about Our customers are relying on us...

For additional information, please contact Deborah Rowe, MS, RN, PHR, CHCR Vice President, Genesis Staffing Services [email protected]