Transcript presentation slides (ppt: 2.57 MB)

HHCRO –
An energy company
perspective..
Crispin Jones, E.ON UK
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HHCRO..
7.1. Under HHCRO, suppliers must
deliver measures which result in cost
savings and which improve the ability of
a householder to affordably heat their
home. HHCRO focuses on low income
and vulnerable householders, living in
private housing (generally), where
residents are in receipt of specific
benefits and meet other related
conditions (the ‗affordable warmth
group‘ or ‗AWG‘). This chapter provides
information about achieving HHCRO.
Ofgem Supplier Guidance, Mar, 2013 (32/13)
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Who and what..
+Homeowners
+Privately rented households
+In receipt of stated benefits
+Require AW (HHCRO) measure
- Cavity Wall Insulation
- Loft Insulation
- Boilers
Who pays?
Example..
Measure
Estimated Annual
Cost of
Savings
measure
(EST)
Lifetime
of saving
Total
Saving
Costefficiency
Boiler #1
£2,000
£310
12 years
£3,720
£0.53
Measure
Estimated
Cost of
measure
Annual
Savings
Lifetime
of saving
Total
Saving
Costefficiency
Boiler #2
£2,000
£600
12 years
£7,200
£0.27
Guidance..
8.37. The repair or replacement of a qualifying
boiler should be scored from the starting position
of ‘no heating system present’...
Supplier Guidance, p.74
8.37.
-1. Space heating system: direct-acting on-peak portable
electric heaters throughout; ignore any secondary heating
system which may be present.
Supplier Guidance, p.75
8.38.
-3. SAP 2009 sections A3.4 and S10.1 (yellow box), which
suggest that a non-working boiler should be entered as if it
were working, do not apply to ECO scoring of qualifying
boilers.
Supplier Guidance, p.75
Brokerage..
Measure Brokerage
(Low)
AW
Brokerage
(High)
£0.22
Brokerage results for 9th April 2013
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/184223/ECO_Brokerage_eAuction7_090413__2_.pdf
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£0.24
Guidance
D-day – 1st May 2013
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Technical
When is a boiler broken / inefficient?
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The hard bits...
 AWG eligibility
 Householder
 Tenancy
 Definitions
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RdSAP assessments
 Before we begin work on a property, it is assessed by a DEA using
the approved RdSAP software to determine the current energy use
and given a SAP rating
 Proposed measure determine the Post-install SAP (re-calculated if
boiler not known at survey stage)
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Confirm benefits
 We will use our Pre-qualifying team to obtain information from the
customers on the receipt of qualifying benefits
 Assessment of the customers benefit criteria will then be checked by
assessors. These will visit the home to assess the work needed and
establish that the benefit criteria has been met
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ESAS (Energy Saving Advice Service)
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Why HHCRO?
E.ON’s approach...
 Partnership
 Domestic Energy Assessors
 Measures
 Audit
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Vaillant..
-Network of loyal installers across
England, Wales and Scotland
-Expertise from the first call
-DEA assessments
-Quality service
-Comprehensive aftercare
“Local installers, fitting British made
boilers, with high quality service”
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Responders to Warmth..
-Marketing and installation support
provided by E.ON
-Valued, local service
-Dedicated helpline
“successful local initiative, offering
impartial help to vulnerable people”
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Strong Relationships….
“…..We have an
excellent ongoing
relationship with eon
that has provided us with
significant upgrades to
the energy efficiency of
our housing stock over
the last 12 months…..”
“…..We have an
excellent ongoing
relationship with eon
that has provided us
with significant
upgrades to the energy
efficiency of our
housing stock over the
last 12 months…..”
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“….All of team E.on,
from your rep , foreman,
plasterers and
electrician’s…..have
shown nothing but
consideration and
professionalism …..”
Customer Confidence
 Eon have become experts in the field. Utilising our experience we
wish to work in partnership with you, to:




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Satisfaction householders needs
Combat fuel poverty
Enhance your HECA achievements
Deliver our ECO target
Diolch yn fawr / Thank you
Crispin Jones
Affordable Warmth Obligation Manager
E.ON UK
Sherwood Park
Anneseley
Nottingham
NG15 0DR
Tel: 07794 080 427
Email: [email protected]
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