GC Email - CUNY Graduate Center
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Transcript GC Email - CUNY Graduate Center
INFORMATION TECHNOLOGY
NEW USER ORIENTATION
Academic Year 2013 - 2014
www.gc.cuny.edu
Overview
• GC Network Accounts
Account Set-up
GC Email
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GC Public Computers
Wireless Access
Help Desk
Additional Resources
GC Portal
CUNY Portal
Remote Computing
Graduate Center IT page
Knowledge Base
Training and Development
GC Network Accounts
• All new users are assigned Network Accounts with
usernames and passwords
• Usernames are the initial of the first name and the
full last name, i.e. jdoe
• Common usernames have a number added, i.e.
jdoe2
GC Account Set-up
• You will be assigned an account username 3-5 days
after registration
• Go to the GC Portal (www.gc.cuny.edu/Portal)
• Click Self-Service Banner Login
• Login with your Banner ID and PIN to get your initial
password and email address
GC Account Set-up
• Click Personal Information, then click View GC
Network Account and GC Email Address
GC Account Set-up
• You must select a new password that contains the
following:
8 to 15 characters
at least one upper case letter
at least one lower case letter
at least one number or special character
• New passwords expire every 180 days
To Change Your Password
• Log on to a GC Windows PC, press Ctrl, Alt, Delete at
the same time, then click Change Password
• Visit the Help Desk (Library second floor) with a valid
GC ID
• Scan your valid GC ID and send it to
[email protected]
GC Email Accounts
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Your GC email address is: [email protected]
Email quota is 2GB
To access, open Outlook on any GC computer
To check your email remotely, use Outlook Web
Access (OWA)
Go to GC Portal, click GC Email
Go directly to wa.gc.cuny.edu
GC Public Computers
• Computers are located in the C level, library, and
student labs
• Available computers:
Dell desktops running Windows 7
Apple Macs running Lion
GC Printers
• Printers are available for students in the library and
student areas
• Printer release stations are in the library
• Printers in the program offices are for faculty and
staff use only
Wireless Access
• There are two wireless networks at the Graduate
Center:
the GCcommunity wireless network is secured and
encrypted (GC username and password required)
the GCguest wireless network is unsecured and
unencrypted
The Help Desk
• The Help Desk is the central point of technical
support
• Hours of operation:
Academic Year (September – May)
Mon – Thurs: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 a.m. – 6:00 p.m.
Saturday: 10:00 a.m. – 4:00 p.m.
Summer (June – August)
Mon – Fri: 9:00 a.m. – 6:00 p.m.
• Help Desk Self Service is available through the
GC Portal
GC Portal
• The GC Portal (www.gc.cuny.edu/Portal) provides
links to many IT services
CUNY Portal
• Go to GC Portal, click CUNY Portal to access:
Blackboard
CUNY Alert
Events
Directories
CUNY eMall discounts
Remote Computing
• Citrix XenApp provides remote access to:
Your GC personal network storage
Various software applications
• Go to GC Portal, click Remote Computing
Graduate Center IT Website
• Explore the GC IT website (it.gc.cuny.edu) for more
information about IT resources
Knowledge Base
• GC Online IT Knowledge Base (aka Right Answers)
provides information on a variety of IT topics
• Go to GC website, click IT, then click Knowledge Base
Training and Development
• Training opportunities on new technologies offered
to the GC community
• Go to GC website, click IT, then click Training to
register online
For more information and technical assistance
contact the Help Desk
Email: [email protected]
Phone: (212) 817-7300
Fax: (212) 817-1618
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