Transcript Mobile - MTNL Delhi

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IMPORTANT NOTE
In order to make payments of MTNL Mobile
Bills online, one time registration for user id &
password is required.
 First time users, please click here or go to
Slide No. - 3, to know the procedure of
registration for user-id & password.
 Registered users, please click here or go
to Slide No. -15, to know the procedure for
online payments.
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Registration
Procedure
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In the browser type www.mtnldelhi.in in the address bar
Type
www.mtnldelhi.in
here
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Click on “Paynow” tab as shown below
Click Here
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Click on “Mobile/3G” tab as shown below and
webpage as shown in next slide will open
Click on
Mobile/ 3G tab
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On the webpage below, click “Create Sign In”
-: PLEASE NOTE:For registration please keep
your Mobile No. & Account
No. handy. To know your
Account Number
Pls see Top Left area on your
Mobile bill
OR
Click on
Create Sign
In for new
registration
Call Customer Care on 1503
OR
Visit the nearest MTNL Customer
Service Centre
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Click on "Click to get Person ID" link as shown below
Click here
(8 –Digit)
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Enter your Account No. & Mobile No. in respective boxes and
click on “Search” button. A pop-up window will appear as shown
in next slide.
Please
Note
that the mobile
no should be
in 12 digit,
i.e, add 91
before
the
mobile no.
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From the pop-up window please note the generated “Person-ID”
number and click “OK” button of the pop-up (encircled below)
Note that the
Note the Person ID
mobile no
from this pop-up
should be in
window
12 digit,
i.e, add 91
before the
mobile no.
Click “OK”
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Now enter the “Person ID” in the “Person ID box” and Click on
"Continue“ button as shown below.
Enter Person ID
here & Click
“Continue” button
Continue button
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After clicking “continue” button in last step, the screen below will
appear. Fill in the details as per the instructions to complete
the registration and click “Submit Registration".
Please note the UserID & Password
entered during
registration for
subsequent logins.
Keep your password
secure.
Click “Submit
Registration”
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On successful registration the “Registration Confirmation” screen as
below will appear.
Kindly check the details Registered.
In order make online payments, now click “Sign In” for Loging in.
Click “Sign
In” for Login
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End of
Registration
Procedure
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Online
Payment
Procedure
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In the browser type www.mtnldelhi.in in the address bar
Type
www.mtnldelhi.in
here
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Click on “Paynow” tab as shown below
Click Here
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Click on “Mobile/3G” tab as shown below and
webpage as shown in next slide will open
Click on
Mobile/ 3G tab
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Please enter your User-Id & Password in the
window shown below.
Enter User Id
& password &
click “Sign In”
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On successful login, the page below will appear . Now click
on “Account Management” link.
Click
“Account
Management”
Click Here
to show
unpaid
bills
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On Clicking “Account Management” in last step, the page
shown below will appear. Click on “View Bills”.
Click Here
to show
unpaid
bills
Click
“View Bills”
NOTE: The user can also view Payment
History/Services/Accounts as encircled above
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Now Select Account No. from
drop down menu.
Click here
“Account No.” will
be shown
Select the Account
displayed
After Selecting Account No., enter
From & To date using calendar icon.
Enter “From” date & “To”
date
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On entering the Account No. & the Period (Dates), Bill summary as shown below
will appear. Click the desired Bill Number and choose the Payment option
Click to
select
“Bill No.”
Choose your
“Payment
Option” by
selecting
radio buttons
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In case you have chosen to pay through
“Bill Desk”, the screen below will
appear. Now, choose your bank from
“Select Payment Option” drop down
menu
and
click
“Submit”.
Thereafter
follow
the
GATEWAY
instructions.
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In case you have chosen to pay
through “ICICI Payment Gateway”, the
screen
below
will
appear.
Enter “Your Name”, click Credit/Debit
Card radio button & click on “Pay”.
Thereafter follow the GATEWAY
instructions.
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On
completion
of
the
transaction, the transaction
details popup window will
appear. Click “OK” tab to see
the payment details (encircled).
Click “OK”
To print e-receipt click “OK”
tab.
Click “OK”
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Now, the e-receipt as shown below will be displayed. Please
click “Print” tab to print the same. You may see your payment
history as indicated in the NOTE below.
-: NOTE:You may click
“Payment History”
to view/print other
payment details.
ClickClick
“OK”“Print”
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Click on “Sign Out" link as shown below
Click
“Sign Out”
Now you are empowered to view your mobile bills and
make payments online at click of mouse, right from the
comfort of your home or office. For hassle free payments
of mobile bills, start using our online payment service.
Experience it NOW ! at www.mtnldelhi.in
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End of Online
Payment
Procedure
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