Transcript File
NOTIFIER IP Communicators The Modern Age of Central Station Reporting Agenda Agenda • An Overview of IP for Monitoring • IP Solutions • Code Compliance • Compatible Fire Alarm Systems • Summary 2 An Overview of IP for Monitoring • IP Fire Alarm Monitoring - Secure, reliable fire alarm communications method using IP network - Viable choice for those experiencing POTS communications troubles Telco providers are multiplexing to save cost Analog lines going away! - Reduces or eliminates monthly cost of analog phone lines to the end user - Compatible to VoIP routers and VoIP provider networks - Connection Supervision increased from once every 24 hours to once every 90 seconds 3 An Overview of IP for Monitoring • Why IP? Why now? - Current TCP/IP networks are mature, robust and reliable Mission-critical services (bank and stock transactions, retail, etc) rely on IP, why not Fire Alarm? - Traditional telephone systems removed in favor of VoIP - Increases efficiency of alarm transmission Always on - No need for call setup High transmission speeds - Alarm is transmitted in seconds Internet access is shared - No need to pay for an extra IP line • At the customer location • Many lines at the Alarm Receiving Center (ARC) 4 An Overview of IP for Monitoring • Faster alarm transmission - Means help arrives faster - Full Contact ID reporting to pinpoint trouble fast - Always on - No need for call setup - High transmission speeds - Alarm is transmitted in seconds - Internet access is shared - No need to pay for an extra IP line At the customer location Many lines at the Alarm Receiving Center (ARC) 5 An Overview of IP for Monitoring • Telco Dialer Model - Transmission can take >1 minute end-to-end Alarm Monitoring & Automation Software - Monitoring stations usually pay for 800 numbers (or even local calls) for the panels to dial in Telephone line alarm receiver Telephone network Fire Panel Detectors - Cost passed to end users in fees typically on a per call basis - Comm failures are not detected by the monitoring station until a 24 hour test signal is lost - Not compatible with VoIP scenarios 6 An Overview of IP for Monitoring • Easy to install - Fits right inside or right beside the panel - Fast programming and simple interfaces - Can set up at the office and transport to the job site - Programs via laptop/desktop - It answers any phone number dialed by the panel so no panel changes required 7 An Overview of IP for Monitoring • None of the private radio network problems - Large investment for a capable radio network - Best in metro/city where accounts are close At network fringe, finding multiple paths difficult Panel is relying on the integrity of the accounts around them to relay messages. - Some radio systems use the Fire panel printer output as the connection means. Printer output is not expected in the critical alarm communications path Software updates may alter Printer output 8 An Overview of IP for Monitoring • This is a business building opportunity for installers - The savings in phone line charges will pay for the installation - It’s a source of new work for installers 9 IP Solutions - IP Communicator • The IP communicator module allows NOTIFIER panels to use a customer‘s existing IP network as a communication path to transmit alarms • It offers performance, functionality enhancements, and cost savings to traditional digital dialer communicators 10 IP Solutions - IP Communicator • • • • • • Full bi-directional access to the alarm panel over the internet No third party access to information (latest 512 bit encryption) No geographic limitations (UD operator can be anywhere) Supervision is outstanding – every 90 seconds Works with any fire panel Remote Diagnostics allows troubleshooting from any connected PC Internet IPDACT-2UD Operator Alarm Panel Central Station Receiver 11 IP Solutions - IP Communicator IPDACT-2 & IPDACT-2UD Status LED’s Reset Local serial console port Phone interface activity LED Connections Ethernet 10/100Mbps interface 12 12 IP Solutions – VisorAlarm Receiver • Central station Teldat IP receiver - Top quality turn key IP solution with Teldat’s experience and expertise - Plug and play with any automation software - UL listed for fire and security - Emulates existing popular receivers 13 IP Solutions – VisorAlarm Receiver • The IP receivers are synchronized to each other for immediate backup turnover • Subscriber data is stored/backed up to a smart card - Allows a replacement to be put back into service within 30 seconds • IP Receivers are very robust; not a “patch” to existing telephone receivers but designed specifically for IP alarm monitoring 14 IP Solutions – VisorAlarm Receiver Serial port #2 Internet Ethernet port Serial port #1 • Teldat IP receiver emulates a conventional phone receiver - Ademco 685 - Radionics 6500 - Surgard MLR2000 / MLR2D • Serves IP Alarms generated by Contact-ID Alarm Panels • Supervises the IP Link to each registered account • Supports Upload / Download over IP (to select FACPs) 15 Alarm printer Automation Server IP Solutions – System Integrity • Provision for disaster recovery - Based on the architecture of IP receivers, remote duplicate receivers can be located anywhere! - If a site is brought down for any reason, (fire, flood, etc.) a remote site can provide immediate switch over - IP receivers permit duplicate monitoring for troubles by an end user or alarm dealer for better service to end user subscribers 16 IP Solutions - Secure Access • Confidentiality - All exchanged IP traffic is encrypted in AES-512 - Meets and exceeds SIA IP specification-512 bit Advanced Encryption Standard (AES) • Anti-replay protection, man-in-the-middle protection - The VisorALARM only serves registered IP Communicators The registration process is password protected - IP Communicator programming access is password protected - The VisorALARM programming is user and password protected Three user access levels • Anti-device substitution - IP Communicator registers into the VisorALARM during installation with unique and non-writable information 17 IP Solutions – Central Station Application Alarm L1D005 FACP with DACT Contact ID IP Receiver IP Router EIA-232 IP Communicator World Wide Web IP Router Smoke Alarm 2nd Fl. Hallway Acct 4321 – XYZ Co. 555 Main St Customer Network 18 IP Solutions – Proprietary System Application Alarm L1D005 FACP with DACT Contact ID IP Receiver IP Router EIA-232 IP Communicator World Wide Web IP Router Customer Network 19 Code Compliance - NFPA • IP Communicator meets all requirements for a single communication line - Allowed by NFPA72-2007 Under 8.6.4 “Other Communications Technologies” - Allowed by NFPA72-2010 Under 26.6.2.2 “Alternative Methods” • No redundant path required • Alarm transmission meets the 500 sec reporting requirement • Instant reporting of connection loss • Keep alive polling increases line security from once every 24 hours to once every 90 seconds 20 Code Compliance - UL • UL 864 listing of IP Communicator meets the requirements in NFPA 72 for Internet/Intranet fire alarm communications • Permits the IP Communicator to operate on a single communications line to a central station equipped with UL 864 listed VISORALARM-PLUS IP receivers - Without requirement for a backup/redundant communications line • For UL listing found on the UL web site: http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/index.htm 21 Compatible Fire Alarm Systems • IPDACT is UL 864 Ninth Edition Listed with the following panels - NFS-320* - NFS2-640* - NFS2-3030* - NCA-2* - NFW-50 - NFW2-100 - SFP-5UD - SFP-10UD - 411UDAC/411UD *Requires the IPDACT-2 22 Compatible Fire Alarm Systems • IPDACT can be used with the following panels in retrofit applications - NFS-3030* - NFS-640* - NCA* - AFP1010/AM2020* - AFP-300/400* - AFP-200* - AFP-100* - System 5000* - System 500* - SFP-1024 *Requires the IPDACT-2 23 Non-NOTIFIER Panel Monitoring • The 411, 411UD or 411UDAC dialers are UL listed for use with the IP Communicator • The 411 series dry contact inputs are connected to the Alarm, Trouble, and Supervisory relay outputs of any panel • The IPDACT connects to PH-1,PH-2 outputs of the 411 series products 24 Central Stations that Support IP Comm. • • • • • • • • • 25 Affiliated Central Alarm Tech Central Service AlarmWatch AmerX Security Bay Alarm Blue Ridge Security Systems C.O.P.S Monitoring Devcon Security Services Emergency Systems Inc. (ESI) • • • • • • • • EMERgency24 ESC Central Monitoring Center (NMC) Rapid Response Security Central Southwest Dispatch Center United Central Control (UCC) USA Central Station IP Communicator Summary • Saves high cost of phone lines and meets NFPA requirements • Higher line security (every 90 seconds vs. once a day) • Provides “non-hackable” security via 512 bit AES encryption • Supports either static IP or dynamic IP • Optional, simultaneous dual alarm monitoring at end users location using maintenance receiver • Easy to program and uses customer’s existing shared network equipment 26 Questions? • Please submit your questions by typing them into the “questions” box on the right side of your screen 27 Thank you! A recording of today’s webinar will be posted on www.magni-fire.com 28 www.honeywell.com