…delivery models

ARCHIBUS Delivery Models More than 4 ways to use the #1 Software Solution for Real State, Infrastructure and Facilities Management

“ASC-HS” - The official hosting services for ARCHIBUS, the number one Software Solution for Real Estate, Infrastructure, and Facilities Management in the World

Definitions & Confidentiality

Definitions

AHS: ARCHIBUS Hosting Services / ARCHIBUS Hosting Solutions, includes: ARCHIBUS On Demand (SaaS model), and ARCHIBUS Hosted (PaaS or condo method).

AHS-AHP: ARCHIBUS Hosting Services – Authorized Hosting Partner.

AI: ARCHIBUS, Inc. – Proprietary of ARCHIBUS Hosting Services, and the AHS-AHP Program.

ASC-HS: ARCHIBUS Solution Center – Hosting Services, is in charge of global management of ARCHIBUS Hosting Solutions and the AHS Authorized Hosting Partner Program.

AHtd: ARCHIBUS Hosted. AoD: ARCHIBUS On Demand.

ARCHIBUS Cloud Computing global framework: The collection of all the ARCHIBUS Hosting Services - Authorized Hosting Partners, working connected, creating a global network all together.

CONFIDENTIALITY

This document encloses confidential information property of “ARCHIBUS Solution Center - Hosting Services” and which constitutes valuable trade secrets. It is delivered to YOU, the recipient, who expressly agrees to keep it as confidential. By reading hereafter YOU agree not to use it for any other purpose, neither to transfer it to other documents, nor to reproduce it in whole or in part, nor to transfer it to others parties except those stated in the “ARCHIBUS Hosting Services” provision and solely to “ARCHIBUS Solution Center – Hosting Services” approved partners.

Gartner forecasts that the SaaS market for business applications will grow over a 20% compounded annual rate through 2013.

ARCHIBUS delivery models

Hosting Hosted in the Customer facilities

Hosted in ARCHIBUS Authorized Hosting Partner

Both cases (self hosted & ARCHIBUS Hosting Services) ARCHIBUS On Premises ARCHIBUS Hosted ARCHIBUS On Demand ARCHIBUS Private Portal

ARCHIBUS Hosting Services

ARCHIBUS License (EULA)

Property of the customer that need an EULA for each user Rented

Special EULA for external (non corporate) users access There are four models to deliver ARCHIBUS:

ARCHIBUS On Premises

traditional model where Hardware and Software are property of the customer and application is self-hosted, This mode is also known as PaaS (Platform as a Service) -,

ARCHIBUS Hosted ARCHIBUS On Demand

or condo method (Software is property of the customer but the project is hosted in one ARCHIBUS Authorized Hosting Partner – (Hardware and Software are rented) –This mode is SaaS (Software-as-a-service) is a model of software deployment and delivery that has gained wide traction over the last decade and is rapidly becoming the preferred delivery model for many software solutions-, and

ARCHIBUS Private Portal

an special solution for Outsourcing Service Providers.

ARCHIBUS delivery models 1/4

ARCHIBUS On Premises Hardware Self hosted (Customer hosting facilities) Supporting Software license ARCHIBUS Software Customer is in in charge of supporting software: Data Base, Operating Systems, Security, Back-up and IT management The customer buys the property of the license EULA (End User License Agreement) for each ARCHIBUS user, local or remote Services provider Implementation and customization is provided by experienced ARCHIBUS Business Partners Service delivery User access by LAN or WAN (Customer proper network) Access of third providers (users) Data property Customer Requires specific license (EULA)

ARCHIBUS delivery models 2/4

PaaS

AHtd is Platform as a Service ARCHIBUS Hosted (AHtd) Hardware Hosted in ARCHIBUS Hosting Services – Authorized Hosting Partner data center Supporting Software license Included in the service fee of ARCHIBUS Hosting Services ARCHIBUS Software The customer buys the property of the license EULA (End User License Agreement) for each ARCHIBUS user, local or remote Hosting provided in Cloud computing. Cloud is a style of computing where scalable and elastic IT-related capabilities and infrastructure are provided as a service to customers using Internet technologies. Services provider Implementation and customization is provided by experienced ARCHIBUS Business Partners Service delivery Web access Access of third providers (users) Requires specific license (EULA) Data property Customer – is hosted in an AHS-AHP – Customer can request a hard copy of data – Customization property is under customization services agreement with the ARCHIBUS Business Partner / Implementer

ARCHIBUS delivery models 3/4

SaaS

AoD is Software as a Service ARCHIBUS On Demand (AoD) Hardware Hosted in ARCHIBUS Hosting Services – Authorized Hosting Partner data center Supporting Software license Included in the service fee of ARCHIBUS Hosting Services ARCHIBUS Software Rented by ARCHIBUS Hosting Services – included in the service fee. Service is monthly prepaid by concurrent user Hosting provided in Cloud computing. Cloud is a style of computing where scalable and elastic IT-related capabilities and infrastructure are provided as a service to customers using Internet technologies. Services provider Implementation and customization is provided by experienced ARCHIBUS Business Partners Service delivery Web access Access of third providers (users) Data property Allowed (under concurrence, non exceeding number of contracted users) Customer – is hosted in an AHS-AHP – Customer can request a hard copy of data – Customization property is under customization services agreement with the ARCHIBUS Business Partner / Implementer

ARCHIBUS On Demand variations

ARCHIBUS On Demand From 12 months and > 5 users in Shared Server From 1 Month and 1 user in Dedicated Server ARCHIBUS On Demand

All-in

From 12 months and > 100 Named users or > 10 Concurrent users Application (rented) and Data (property of the customer) are hosted in "ARCHIBUS Cloud Computing Global framework" by an ARCHIBUS Hosting Services-Authorized Hosting Partner.

Parameters for quotation: users (concurrent or named), applications, type of hosting and number of server(s) if Dedicated Server.

Same that ARCHIBUS On Demand, but all the ARCHIBUS applications are included and also the hosting in the price.

Parameters for quotation: just users (concurrent or named).

ARCHIBUS On Demand

In house

From 12 months and > 120 users in Self-Hosted Server Application (rented) and Data (property of the customer) are hosted in customer data center (self hosted) . Customer infrastructure must be certified and managed as an AHS Authorized Hosting Partner -only allowed for corporate project(s) -.

Parameters for quotation: users (concurrent or named), applications, type of hosting and number of server(s) if Dedicated Server.

ARCHIBUS On Demand

Extended

From 12 months and > 120 users in Application Dedicated Server Application (rented ) is hosted in "ARCHIBUS Cloud Computing Global framework" – DEDICATED Server by an AHS-Authorized Hosting Partner and Data (property of the customer) is hosted in customer data center (self hosted). Special connections VPN or dedicated circuit are needed. Customer is in charge of circuits connection. ASC-HS can not guarantee performance. This mode has worst performance than the others!

ARCHIBUS delivery models compared

ARCHIBUS On Premises ARCHIBUS Hosted ARCHIBUS On Demand Hosting in charge of the customer Hosting is part of the service fee – served by ARCHIBUS Hosting Services Authorized Hosting Partner more ARCHIBUS License (EULA) is owned by the customer ARCHIBUS License is rented as part of the service fee User access by LAN or WAN (Customer network) User accesses by Web Third providers (outsourcing companies users) can access to ARCHIBUS only if an specific license (EULA) is purchased for each Third providers can access as concurrent users Project is implemented, customized and managed by experienced ARCHIBUS Business Partners selected by the customer in their proper region

ARCHIBUS delivery models 4/4

ARCHIBUS Private Portal A new way for accessing External Customers to the corporate ARCHIBUS application Is an special model for Outsourcing Service Provider companies Premises) and Data, could be hosted in "ARCHIBUS Cloud . ARCHIBUS Application could be rented (On Demand) or owned (On Computing Global framework", in the Outsourcing company data center (if On Premises) or in the External Customer data center (if On Premises).

All the External Customer transactions (reporting, data population or editing, etc.) are done remotely by Web accessing through by an "ARCHIBUS Private Portal".

Multi Project / Multi Customer

From 12 months, 120 ARCHIBUS users and 100 remote (portal) users

Graph of all modes

Customer: Internal corporate user External user: External corporate user (permitted vendor or provider)

ARCHIBUS On Premises

Corporate user ARCHIBUS Hosting Services External user

ARCHIBUS Hosted

Corporate user ARCHIBUS Hosting Services External user

ARCHIBUS Private Portal

Corporate user ARCHIBUS Hosting Services External user DB

Case A

DB DB A

Case B

DB A A A Property of EULA Not hosted by AHS Only allowed with an EULA for the user Property of EULA

ARCHIBUS On Demand

Corporate user ARCHIBUS Hosting Services External user Corporate user Hosted by AHS

ARCHIBUS On Demand

ARCHIBUS Hosting Services Only allowed with an EULA for the user

In house

External user DB

Case C

DB A A

ARCHIBUS On Demand

Extended

Corporate user ARCHIBUS Hosting Services External user DB DB A DB A * A EULA Rented Hosted by AHS EULA Rented EULA Rented Hosted by Customer Controlled by AHS EULA Rented EULA Rented Database hosted Application Hosted by AHS EULA Rented A ARCHIBUS Application DB ARCHIBUS Data Base Internet/Hosting Cloud Access to information/transactions Network control Private Portal * Customer is in charge of circuits connection. ASC-HS can not guarantee performance