Transcript psychological skills for a good

PSYCHOLOGICAL SKILLS FOR A GOOD COMUNICATION: MEDIATION
AND INTERCULTURAL INTEGRATION
Javier Fiz Pérez
Tipologia: a scelta dello studente
Periodo di svolgimento del corso: Annuale
Settore scientifico disciplinare (SSD): M-PSI/04
C. F. U. attribuiti: 6
Durata del corso: 48 ore
Suddivisione in moduli: No
OBIETTIVI FORMATIVI
In a context of and intercultural integration a mediator has to be prepared to negotiate and mediate conflicts on a
daily basis, with people from different cultures, many times in a language that is not their mother tongue and
often under tense or even threatening situations. This course present and introduction to the psychological
problems of social integration and the skills for a good communication as the first step for and efficient
mediation in order to be able to face psychological stretegies for handling the conflicts and prejudices in every
specific context..
1.
2.
PROGRAMMA DI INSEGNAMENTO
The art of mediation
What is mediation: The mediation and the mediator
Mediation as an interactive activity: spoken, written, visual and cultural activity.
Mediation and social psychology
Tipes to develop your leadership style for a good mediation: Psychological aspects.
Planning a Mediation: Methodoloty
Learning activities: Role plays, individual exercises, group exercises, group dynamics and case studies
Psychological problems of social integration
The concept of social integration
The problem of caste, class, religion, language conflicts and prejudice.
Nature and manifestation of prejudice between the in-pout and out-group
Causal factor of social conflicts and prejudices.
Psychological stretegies for handling the conflicts and prejudices.
Measures to achieve social integration.
Modalità di svolgimento del corso: Lezioni frontali
Modalità di svolgimento dell’esame: Esame orale e lavoro scritto.
Ricevimento: Prima e dopo ogni giorno di lezione, tutto il tempo necessario.
E-Mail: [email protected]
TESTI CONSIGLIATI
-
Amit Shekhar (2014), Commuity Psychology and Social Integration. New Delhi
David Lax & James Sebenius (2014) 3-D Negotiation: Powerful Tools to Change the Game in Your
Most Important Deals. Amazon.com
Fiz Pérez J. & Falasco C. (2010) Introduzione alla psicologia della comunicazione. Concetti teorici e
pratici. Editore Paolo Emilio Persiani. Bologna.