Transcript Materials delivery at RUL

Materials Delivery at
Rutgers University Libraries
A Refresher Course and
Overview of Services
Date: October 5, 2005
Jump to first page
The following areas
will be discussed:







Deliver / Recall Books (Holds)
Request Article / Other
Web Document Delivery
PALCI (E-ZBorrow)
Interlibrary Loan (ILL)
MY ACCOUNT
Media Booking
Jump to first page
RUL Departmental Collaboration






Access Services
Imaging Services
Interlibrary Loan Services
Shipping & Receiving
Systems
“A-Team” members from Technical and
Automated Services
• All of these departments actively
collaborate to provide efficient
delivery services to users on a
daily basis.
Jump to first page
Jump to first page
Have your card ready and
click on the Deliver/Recall
Book button.
Jump to first page
Jump to first page
Why was my hold cancelled?
In-library items at the user’s
pickup library.

Items on the same campus as
the pick-up location.


Items that are missing.
Jump to first page
I wish to cancel / alter a hold.
What do I do?

A user cannot cancel a hold.
Users may write to “Ask-ALibrarian” with the title of the item
they do not need.

After two weeks, the hold will be
removed from your record.

Jump to first page
Jump to first page
Have your card ready and
click on the Request
Article/Other button.
Jump to first page
How may I request a
non-circulating item?

User will need to use the “Request
Article / Other” button.
Note: Non-circulating items are
delivered only between different
Rutgers campuses (Camden, New
Brunswick/Piscataway, Newark).
Jump to first page
Jump to first page
When else can I use the
“Request Article/Other” button?




For items from a non-circulating
library (Art, Jazz, SPCOL/UA).
For items from other non-circulating
sub-locations (PER, DOCREF).
Materials that are ON-ORDER,
PENDING, or IN-PROCESS.
Law library and off-campus patrons
can use this to request Rutgers
materials since they cannot use the
Deliver/Recall button.
Jump to first page
Jump to first page
Jump to first page
Jump to first page
Jump to first page
When is Web Document Delivery
free?
FROM:
TO:
Any Major Geographical
Campus Library
User’s home campus-affiliated PC
New
Brunswick/Piscataway
Camden or Newark
COST:
FREE:
up to 30 pages per article.
Newark
New Brunswick/Piscataway or
Camden
Camden
New Brunswick/Piscataway or
Newark
Library Annex
Any Location
If article exceeds 30 pages,
the journal is sent to user’s
pickup library for 5 days inlibrary use.
* There is no charge for Web Document Delivery of Interlibrary Loan articles.
Jump to first page
When do I have to pay for
Web Document Delivery?
FROM:
TO:
Any Major
Geographical Campus
Library
User’s home campus-affiliated
PC
New
Brunswick/Piscataway
New Brunswick/Piscataway
COST:
$5.00 up to 30
pages/article
Newark
Newark
$.25 page beyond 30
pages
Camden
Camden
Jump to first page
What do I need to do to open a
deposit account?
There are two types of accounts:
Personal (individual)
 Departmental (shared)

Minimum of $30.00 required for
opening Deposit Account.
Forms for opening accounts are
available on RUL web page.
Jump to first page
Jump to first page
How may I borrow material NOT
owned at any Rutgers Library?
Option One : For quick delivery
of books use E-ZBORROW
(PALCI).

Option Two: For all article
requests and books not found in
the EZBORROW catalog use
INTERLIBRARY LOAN.

Jump to first page
When can I request an E-ZBorrow
book?

CHECKED OUT

ON-HOLD for another user.

Listed in IRIS as MISSING.
Located in a non-circulating
collection.

Jump to first page
Can I request articles
using E-ZBorrow?
NO
Only books are available.
Jump to first page
To get to the PALCI
catalog, scroll over
Search IRIS and
Other Catalogs.
Click on the link for
E-ZBorrow, PALCI.
Jump to first page
Click on the top
link – PALCI, with
E-ZBorrow.
Jump to first page
Enter your barcode
number. No pin
number is required.
Jump to first page
Click on
searching/requesting.
Jump to first page
There are three
groups of catalogs
to choose from.
Jump to first page
Select the item you
want by clicking on
“request”.
Jump to first page
Jump to first page
Jump to first page
What else do I need to
know about E-ZBorrow?




28 day loan period
One renewal
Seven day recall policy
Delivery only to on-campus
Rutgers pickup locations.
Jump to first page
Jump to first page
What may I borrow
using Interlibrary Loan?








Books
Dissertations, newspapers
Periodical articles
Items not owned by RUL.
Items listed on IRIS as MISSING.
Recalled and not returned.
Long overdue and billed for
replacement.
Items that are in the bindery.
Jump to first page
How may I request materials
held by the Rutgers Law
Libraries?
If you are a Rutgers faculty, staff
or student use the Interlibrary Loan
Services form.

Jump to first page
To get to the
Interlibrary Loan
login page, scroll
over Delivery and
Interlibrary Loan.
Click on the link for
Interlibrary Loan
Services.
Jump to first page
Enter your first name, last name, barcode number, email address, and
choose a pickup location from the pull down menu. No pin number is
required.
Jump to first page
Jump to first page
Jump to first page
Jump to first page
Jump to first page
Jump to first page
Any special
restrictions
are checked
off in the
middle.
The Request
ID number is
noted here.
The renewal
policy is
mentioned here.
Always scan and
discharge the
item using the
barcode on the
band.
The recall
policy is also
mentioned.
Jump to first page
The Request
ID number is
noted here.
Patrons should not
return PALCI
books to the
address indicated
on the band.
Jump to first page
PALCI at the Circ. Desk



Upon return, discharge PALCI
books promptly.
Patrons will receive an overdue
notice when the book is just one
day late.
PALCI books are returned to ILS.
Jump to first page
ILL, PALCI Multi-volume sets
at the Circulation Desk



There is only one hold on the first
volume of a multi-volume sets.
Use the “Check Item Status”
wizard on the first volume and
make the hold available.
Patron will get a hold-available
notice from the first volume, and
staff will be able to charge and
discharge all volumes as usual.
Jump to first page
Select checkout wizard, enter
patron’s barcode, and click on
the Special Due Date icon.
Jump to first page
Enter in special
due date
indicated on
band.
Click Ok.
Jump to first page
*Note: When prompted with message “user checkout
block override”, enter override and charge to patron.
Scan the item
barcode.
Jump to first page
Jump to first page
When do I use My Account?
To view a list of messages from the library
regarding:

IRIS Requests

Holds and Recalls

E-ZBorrow

Interlibrary Loan

Media Bookings

Web Document Delivery
You can also renew your books here too.
Jump to first page
Jump to first page
29030003705518
****
Jump to first page
Patron will be notified by email
when a hold becomes available for pick-up.
Jump to first page
Jump to first page
Jump to first page
Jump to first page
Jump to first page
Enter user
barcode.
Jump to first page
Click Review your
Requests.
Jump to first page
Ko, Kristen (29030003357369)
Jump to first page
Jump to first page
Jump to first page
NRJG4789
Jump to first page
08
01
05
10
30
05
Jump to first page
Jump to first page
I’m an undergraduate student
and I’d like to request a video?

Undergraduate students are not
eligible to request audio-visual
materials from the Media Center.
Jump to first page
Fill in your name,
email and phone
number.
Choose
A pickup
Location.
Copy and paste
Title and call
number from IRIS.
Fill in date
Needed.
Jump to first page
Jump to first page
Jump to first page
Media Pickup/Return
Locations








Art Library (CAC)
Alexander (CAC)
Chang (Cook)
Dana Media (Newark)
LSM (Busch)
Kilmer Media (Livingston)
Music Library (Douglass)
Robeson (Camden)
Jump to first page
What do you do when a booking
is not on shelf?

Verify patron’s record by looking under
Display User Bookings.
Jump to first page
Click on Display User Bookings
and scan in patron barcode.
Jump to first page
Bookings are listed in
use of order date.
Jump to first page
What do you do when a booking
is not on shelf?
Verify patron’s record by looking under
Display User Bookings
.


If booking is listed for future date,
patron has come in too early to
pickup item.
If booking has not arrived as
scheduled, call Media for help and
follow up.
Jump to first page