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Imaging Technology
in Claims Litigation
April 23, 1998
Carol E. Morse, CPCU
Fireman’s Fund Insurance Company
The Challenge
Legal Cost Containment
• The nature of environmental litigation
• Reduction of external expense
Role of Litigation Support
• Centralized document handling
Historical - Before Image
With Image Technology
Before Image
Microfilm
Dependence on
vendor
Data Coding/ indexing
Limited access to
documents
Paper intensive
Imaging Environment
In house capabilities
Scanning & Initial
coding
Electronic Foldering
On line vs. paper
Controlling Legal Costs
Managing voluminous documents
Improve effectiveness of Counsel
Reduce Investigation Time
Access to information
Work performed at appropriate level
Reduced storage costs
The Multi Million $$ Case
Five million + pages
Request for database
Access
• Paralegal analysts
• File handler
• Two counsel offices
The Process
Define Issues
Assemble Team
Develop Strategy
Legal Calendar
• Milestones
Alternative to Coding
Broad Issue search of OCR’d text
Initial Document analysis
• set boundaries
• frame issues
Define query results
Folder for review
Counsel Review
On line access to
folders
Review only relevant
documents
Refine criteria
Define foldering
scheme
Organization
Results
Searches conducted at paralegal or
analyst level
Attorneys have on line access to
documents
Simplifies deposition preparation
Handle surprises through trial