Transcript Closing the Loop: Using Assessment Data to Improve Teaching and Learning

School of Business
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School of Business
“Closing the Loop”
Using Assessment Data to
Improve Teaching and Learning
Faculty Development
Day Workshop
September 2, 2008
Prepared by Gary May
Assessment Process
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Mission
Program Outcomes
Curriculum
What do I want the
students to know
and be able to do?
What can I do to
improve the
learning?
How will I
assess results?
“Closing the Loop”
What are the
results of the
assessment?
How will
I teach?
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Agenda
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“Closing the Loop” - Definition

Grades vs. Assessment Data

Examples
Performance Outcome
 Cognitive Outcome


Potential Pitfalls

Questions / Discussion
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“Closing the Loop”
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“Using assessment information to
make changes that are intended
to enhance student learning”
Barbara Walvoord
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How About Grades?

Program Outcome

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
John
81
Communication
Strategy Analysis

Mary
75

Jose
92

Rachel 84

..... ..
Assignment


Grade Report
Course Objective


Critical Thinking
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Case Situation /
Written Analysis
Assessment Method

Rubric / 6 Elements
Average
80
(N = 30)
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Performance Outcome:
Actionable Data
Communication
Strategy Analysis
N = 30
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Scoring
Satisfactory
or Better
%
Purpose
29
97%
Audience
19
63%
Information
25
83%
Benefits
27
90%
Objections
26
87%
Context
16
53%
Performance
Element
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“Closing the Loop”

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Teaching Action to Improve
Communication Strategy Analysis:
“Provide additional examples and additional
practice activities focused on the audience and
context elements of the strategy analysis model”
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Don’t Have Time?
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Communication Strategy Analysis
Element
Unsatisfactory
Satisfactory
Good
Purpose
Audience
Information
Benefits
Objections
Context
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Cognitive Outcomes
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% Students
Answering Correctly
Exam
Question
3
87%
Question
9
Student
Learning
Outcome #1
Question
15
Question
19
Question
30
64%
70%
67%
82%
30%
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Cognitive Outcomes:
Actionable Data
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Students will be able to know, comprehend, and
apply the following four principles of effective
communication:
Number
of
Exam
Questions
% Students
with
Correct
Answers
1. Building Goodwill
5
67%
2. Adapting Message to Audience
7
91%
3. Making Writing Easier to Read
8
58%
4. Using a Process to Plan
Compose and Revise
5
84%
Student Learning Outcomes
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Pitfalls
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Complexity
Perfectionism
Ambition
Faculty Reviews
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Closing the Loop: The Goal
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Improving Teaching and Learning
Improving Retention,
Progression, Graduation
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What’s On Your Mind?
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Thoughts
Questions
Concerns
About “closing the loop”
or assessment in general
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