Transcript Performance Appraisal Slides for HRM.ppt

PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
WHAT IS A PA?
• SYSTEMATIC REVIEW
• THREE CATEGORIES
ADMINISTRATIVE
PERFORMANCE IMPROVEMENT
RESEARCH
• IMPLEMENTATION
PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
USES
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TRAINING
WAGE AND SALARY
PLACEMENT
PROMOTION
PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
LEGAL ISSUES
• UNFAIR DISCRIMINATION
• WAYS TO AVOID
BASE ON JOB ANALYSIS
BEHAVIOUR
INSTRUCTIONS
REVIEW RESULTS
PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
INFORMATION SOURCES
• OBJECTIVE PRODUCTION DATA
• PERSONNEL DATA
ABSENTEEISM
TURNOVER
• JUDGEMENT DATA
RATING SCALES
COMPARISON METHODS
PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
METHODS
• RATING SCALES
GRAPHIC RATING SCALE
• EMPLOYEE COMPARISON
RANK ORDER
PAIRED COMPARISON
FORCED DISTRIBUTION
• BEHAVIOURAL CHECKLISTS
BEHAVIOURAL CHECKLISTS
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CRITICAL INCIDENTS
WEIGHTED CHECKLIST
BARS
BOS
MIXED STANDARD SCALE
PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
ERRORS AND ACCURACY
• ERRORS
LENIENCY
HALO
CENTRAL TENDENCY
• ERRORS  ACCURACY
ACCURACY
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ELEVATION
DIFFERENTIAL ELEVATION
STEREOTYPIC ACCURACY
DIFFERENTIAL ACCURACY
ELEVATION
HOW ACC - GROUP RATING
DIFFERENTIAL ELEVATION
• ACC RATING 1 RATEE
Moe Howard
Larry Fine
Bud Abbott
Lou Costello
5.3
5.2
3.0
1.9
STEREOTYPE ACCURACY
• ACC - DIMENSION RATING
GOOD ACC FOR OC
POOR ACC FOR SOCIAL SKILLS
DIFFERENTIAL ACCURACY
• ACC DISCRIM AMONG RATEES
WITHIN DIMENSIONS
PERFORMANCE APPRAISAL
OVERVIEW
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WHAT IS A PA?
WHAT IS IT USED FOR?
LEGAL ISSUES
INFORMATION SOURCES
METHODS
ERRORS AND ACCURACY
FEEDBACK
FEEDBACK
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SPECIFIC
BEHAVIOURAL
RATEE SENSITIVITY
IMMEDIATE
AVOID INFORMATION OVERLOAD