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組員 497C0082 497C0084 497C0128 497C0153 497C0155 陳穗寧 蘇哲緯 顏健哲 林宜姍 陳巧慧 Part 1 (In consultation center) Guest1：How can I get to the best view of the cascade waterfall? Bernie：If you follow this path, you’ll get there. Guest1：Can I swim there? Bernie：We advise against it. There are quite a few sharp rocks on the bottom. But if you want to swim, go down stream about half a kilometer. You’ll find a small waterfall with sandy bottom pools. You can sunbathe on the flat rocks there, too. (Guests 2 and 3 approach) Guest2：Excuse me, we’re here for the weekend but someone didn’t make hotel reservation. Guest3：I keep telling you, we can sleep in the car. Bernie：You won’t have to resort to that! There are a few motels in the area. What’s your price range? Guest2：Money’s no object. I’m just interested in getting some R&R this weekend. Anyway, he’s paying. Bernie：The overlook Inn is the best we’ve got. It’s upstream from the falls and each room has panoramic view of the mountains. They’ve got a full service spa, too. Guest3: All right with you?(Guest2 nods.) Do you have their number? Bernie: I can do one better. Here’s their brochure with a discount code. Guest2: (looks at brochure) Second night half off. Call them now! Guest: OK! Thank you. Bernie: Don’t mention it. Part 2 (On the phone) Joan: Good evening. Yellow Tail Restaurant. Joan speaking. Caller: Hello. I’d like to make reservation for two for tomorrow evening at eight o’clock. Joan: I’m sorry, sir. We are booked at eight, but I can seat you at eight forty-five. Caller: That’ll be fine. Can we sit near the back, where the couches are? Joan: Of course, sir. I’ll make a note of your request. Our policy is to hold the table for ten minutes; after that, your table is forfeited. (Joan hangs up phone, greeting arriving guests) Becca: Hi. We have a reservation for there. Joan: And your name, ma’am? Becca: Becca Sieger. Joan: I’m sorry. I don’t see a reservation under Becca Sieger. But I do see one under a Charles Seiger. Becca: Yes, that would be us. Joan: Ah, yes. We’re preparing your table now, Ms Seiger. (listens to headset) Joan: Excuse me, your table is ready. Please, follow me. Have you dined with us before? (both nod) That’s wonderful. This evening Chef Yong has prepared a roast lamb complemented by a risotto, served with a salad dressed in a ginger vinaigrette. Becca: That sounds heavenly. Charles: We’ll need a few minute. We’re waiting for a friend. Joan: Certainly. Your server will be with you in a moment to take your drink orders.