Transcript Homebound Delivery S..

Homebound Delivery Service
Town of Clarence Public Library,
Branch of the Buffalo and Erie County Public Library System
The Clarence Public Library
• We Enrich, Enlighten
and Entertain!
• We’re doing well!
• People like us!
Community Need
▪ There is a population of homebound
individuals in our community
▪ These customers cannot physically
visit the library
▪ The library has no ability to reach this
population in their home
Homebound Delivery Service
▪ Customers tell us what they want
▪ We find their items
▪ Prepare their items for delivery
▪ Mail or deliver their items
▪ Materials are returned by mail or by
delivery service
SWOT Analysis
▪ Weakness: No existing outreach
services
▪ Strength: We have a better budget
than most
▪ Opportunity: Accessible population,
small town
▪ Threat: Lack of town data, biting off
more than we can chew
Target Population, Enrollment
▪ Clarence has a large senior
population
▪ We suspect some are homebound
▪ Estimates range from 30-250
individuals
▪ Inclusive: not limited to seniors
▪ Easy enrollment
▪ We reserve the right to official
documentation
Partnerships
▪ Local transportation services
▪ Meals on Wheels
▪ Postal service
▪ Library staff
▪ Volunteers
Marketing and Promotion
▪ Local paper
▪ Flyers
▪ Posters
▪ Consulting relevant institutions
▪ Ongoing outreach efforts
Implementation
▪ Depends on the data
▪ Identify population
▪ Scale accordingly
Evaluation
▪ Enrollment numbers
▪ Surveys
▪ Metric analysis
▪ Effectiveness
▪ Cost effectiveness
Timeline and Budget
1) Low population budget (library delivery)
▪ Approximately three month setup
▪ Budget scenarios vary by
homebound population
▪ Three possible scenarios
▪ See me for specifics
$600 implementation
$300/month ongoing
2) High population budget (library delivery)
$3700 implementation
$2,500/month ongoing
3) High population budget (combination delivery)
$3200 implementation
$2,000/month ongoing
Summary
▪ Proposals are based on population
estimates
▪ More data is forthcoming
▪ On our way to better serving our
community
▪ Lines of communication are open
and active during this process