Developing a Performance Management System at the Baltimore County Department of Health
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Developing a Performance Management System at Baltimore County Department of Health Presenter Oluwatosin Ajayi, MD MPH/MBA Candidate 2014/16 Johns Hopkins Bloomberg School of Public Health Preceptor Elise Andrews Program Analyst Baltimore County Department of Health Baltimore County ◦Third largest county in Maryland ◦Population Size: Over 800,000 ◦Growth rate: 3.3% ◦Key Health issues1 ◦ Access to Health Care ◦ Obesity ◦ Mental Health Issues 1- 2013 Baltimore County Community Health Need Assessment Baltimore County Department of Health o Mission: promote health and prevent disease through education, advocacy, linkage to resources, and treatment heart to home to improve the quality of life for Baltimore County residents. o Comprised of 5 bureaus and delivers 10 essential public health services through over 50 programs. 10 Essential Public Health Services Created by the CDC as a framework for the role of public health agencies in the community Performance Management oDefinition oRationale: • Quality Improvement • Transparency • Partnerships • Accreditation My Project Deliverables oDesigning, Developing and Executing a Performance Management System across the different programs in the department oDrafting a Performance Management Plan Performance Management System oTraining in QI frameworks: PDSA, Logic Models, Root Cause Analysis, Results Based Accountability oDevelopment of a Performance Management Template oPilot implementation in 7 programs within the Health Care Access Bureau o Cancer Prevention Program o Women’s Cancer Prevention Program o Partner’s Services o Administrative Care Coordination Unit o Expanded Administrative Care Coordination Unit o HIV Prevention Program o Integration of Sexual Health Recovery Program Performance Management Plan Final draft in process of being evaluated by leadership for implementation ◦ Defined Performance Management policy within the department ◦ Outlined roles and responsibilities for essential stakeholders ◦ Proposed structure for PM reporting and review QUESTIONS???