Transcript Document 9650065

Matakuliah : V0162 - Pengantar Industri Hospitality dan
Pariwisata
Tahun
: 2008
Accommodation Industry
(Industri Akomodasi)
Week 3
QUESTIONS?
Bina Nusantara
HO@0808
Review Questions 3
1.
How does the organizational structure differ in large hotels and
small ones?
2.
Define front-of-the house area and back-of-the house area. What
are their main duties?
3.
Explain 3 basic product lines of the hospitality industry.
4.
Why does front office department play an important role in giving
first impression to the customers?
Bina Nusantara
HO@0808
Group Presentation for Week 4
Comparing two lodging facilities: The Room Layout
Bina Nusantara
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THE VALUE LODGE
Limited-service budget motel catering to economy-minded transient travelers.
No. of room: 50 (Standard, Superior, Deluxe)
Facilities: 1 small coffee shop, parking space
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THE KENSINGTON
A luxury hotel located in a major cosmopolitan city offering the services
associated with that type of property
No. of room: 175 (Superior, Deluxe, Suite, Executive Suite)
Facilities: 3 restaurants, swimming pool, business center, parking space,
fitness center, 1 gift shop, 3 function rooms
HO@0808
THANK YOU AND
HAVE A GOOD DAY
Bina Nusantara
HO@0808