Transcript Ken Currier and Rebecca Zeltinger Presentation

Traumatic Brain Injury
Technical Assistance Center
IOM TBI Workshop
July 18, 2005
Kenneth Currier, Acting Executive Director
Rebecca Zeltinger, Director of Knowledge Exchange
TBI Technical Assistance Center
National Association of State Head Injury Administrators
HRSA MCHB TBI Program Contract
• 1997-2003
Children’s Hospital
• 2003- 2008
National Association of State
Head Injury Administrators
Contract Tasks
• Technical Assistance to States and P&As
• Information Resources and Internet
Activities
• MCHB Support
• Outreach to Federal Agencies and
National Organizations
Approach
• Identify Emerging Issues and Trends
• Create Technical Assistance Resources
• Conduct Technical Assistance
• Disseminate Information and Resources
Benchmarks
• Advisory Boards
• Lead Agencies
• Needs and Resources
Assessments
• Action Plans
• TBI Policy Development
• Collaboration
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Coordinated Systems
Program Evaluation
Sustainability
Data Processes
Product Development
Public Education and
Training
Ongoing Technical Assistance
• TBI TAC Service (aka Full Service)
− Individualized Problem Solving and Reference
− Consultants
− Resource Alerts, Grant Alerts, and Idea Spotlights
− Educational Packets
− Draft Product Review Service
− TBICS Tutorials
• Peer-to-Peer Service
− Learning Communities
− TBISERV Listserv Discussions
• Self-service
− TBI Collaboration Space (TBICS)
<http://www.tbitac.nashia.org/tbics/>
Specialized Technical Assistance
• More TBI TAC Service (aka Full Service)
− Focus Areas and Initiatives
− Grantee Meeting and Special Issue Meetings
− Web casts
− Written Products
− TBI Program .gov Web site
<http://www.mchb.hrsa.gov/programs/tbi.htm>
− Monitoring of State and Federal legislation
Challenges
• Changeover of staff
• Subcontract administration
• Lead Agency vision
• Advisory Board commitment
• State budget climate
• Time
Accomplishments 10/03-6/05
• TBI TAC Service (aka Full Service)
−TA site visits- 15
−Consultants- 1 to two States
−TBISERV Listserv- 242 messages
• Grant Alerts- 54
• Resource Alerts- 40
• Idea Spotlights (new)- 5
−Educational Packets- 5
−Draft Products Reviewed- 18 products for 7
States, 1 P&A, and 1 organization
−TBICS Tutorials- >53 individuals (28 States)
Accomplishments 10/03-6/05 cont’d
• TBI TAC (aka Full Service) cont’d
−Grantee Meetings- 2
−Special Meetings- 3
−Web casts- 1
−Products: Benchmarks; TBI Resource Team
Model; Issue Briefs- 2; State Watch- 11
• Peer-to-Peer
−Learning Communities- 17 calls, 4 face-toface meetings
−TBISERV Listserv Discussions- 44
Accomplishments 10/03-6/05 cont’d
• Self-service
– Developed and Launched TBICS
• Online learning, collaboration, & benchmarking tool
• Repository of TBI-related products and systems
improvement strategies/promising practices (“ideas”)
• Available, anytime, anywhere (with a computer and
Internet access)
• Dynamic and meaningful
• Organized by the “pillars of TBI systems
improvement”—the Benchmarks
TBICS—Objects
• Topics (Benchmarks, Focus Areas, Initiatives,
and Key Phrases)
• People (individuals and groups)
• Grant Projects
• States
• Ideas (i.e., strategies and promising
practices)
• Products and Resources
TBICS—Capabilities and Features
• Capabilities
−Find/Browse
−Learn
−Share
−Collaborate
−Evaluate
• Features
−Announcements
−Favorites
−Idea and Product &
Resource Rating
−Look-up Reports
TBICS—Benchmark Summary
TBICS—Challenges
• Access
• New Way of Doing Business
• Customer Comfort
• Section Population
• TBICS Participation
• Future Development
TBICS—Customer Feedback
• The TBICS tutorial exercise was “Very helpful--This is
a great way to get immersed in TBICS (so this maybe
was a ‘baptism by query?’). I'm a strong proponent of
‘learning by doing.’ “
• “I was able to get into TBICS and get around pretty
well. It is a little more complicated than the old
website, but is better organized and seems to have lots
more information.”
• “You have put together a wonderful and valuable tool
for the states. I appreciate it and even had fun doing
the exercises - you may remember that I am computer
phobic and ignorant!”
Contact Information
Kenneth Currier
Acting Executive Director
[email protected]
301-656-3145
●
Rebecca Zeltinger
Director of Knowledge Exchange
[email protected]
301-656-3436