Transcript ebay-vs-amazon
eBay or Amazon?
Making the best choice when taking your retail business online
Skip McGrath
www.skipmcgrath.com
eBay
Annual Sales (GMV) $60 BILLION ($2000 per second) eBay Sites in 30 Countries Approx 600,000 Active Sellers 90 Million Registered Members 37 Merchandise Categories Owns PayPal – largest online merchant processor Community Based membership focus
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eBay for Retailers
Three selling formats: − Auction − Fixed Price − Store Listing Fees Final Value (selling) Fee Optional promo Fees
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eBay for Retailers
Fee Overview $50 Crockpot Listing fee Final Value Fee PayPal Fee Total Selling Fees $0.35
4.50
1.28
$6.13 (12.25%)
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eBay for Retailers
Fee Overview $10 DVD Listing fee Final Value Fee PayPal Fee Total Selling Fees $0.20
1.20
.50
$1.90 (19%)
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Amazon
The Amazon is the largest and densest rainforest on earth The Amazon covers 2.5 million miles, about the size of the USA west of the Mississippi If the Amazon were a country, it would be the 9th largest on earth Each minute the Amazon River discharges 3.4 million gallons of water into the Atlantic, 14 times the discharge of the Mississippi
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The Other Amazon
Annual Sales (GMV) $24.5 BILLION Largest Media Seller in the World Operates in US, UK, Germany, France, Japan & China (Has shipped goods to over 200 countries) Approx 1.4 Million Active Sellers 45 Million Registered Members (estimate) 12 Major Product Categories Processes payments for merchants STRATEGIC FOCUS: Low Price ~ Superior Service
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One Selling Format
Amazon
New and Used Goods Two Types of Accounts − Basic Free Account − Paid Professional Account No Listing Fee Listings last 60-days Amazon processes payments A-Z Guarantee means sellers must offer no questions asked refunds
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Amazon for Retailers
Fee Overview $50 Crockpot Listing fee Final Value Fee $0.00
7.50
Payment Processing Fee Total Selling Fees 0.00
$8.10 (15%)
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Amazon for Retailers
Fee Overview $10 Music CD Listing fee Final Value Fee $0.00
Payment Processing Fee Total Selling Fees 2.30
0.00
$2.30 (23%)
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eBay vs. Amazon Fees
Item
10 lb Crockpot $50 $10 Music CD
eBay
$6.13
$1.90
Amazon
$8.10
$2.30
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eBay vs. Amazon ~ Seller’s Comparison
eBay High touch customer service Seller collects payment and has payment risk Sellers have to “earn” their selling position Sellers determine shipping & handling cost Flexibility through auctions, FP, Second Chance Offer and Make Offer Seller Determines Return Policy Lower Fees
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eBay vs. Amazon ~ Seller’s Comparison
Amazon Higher fees Fixed price format only Amazon collects payment and takes payment risk Lowest price gets search visibility Amazon does most of the customer service Amazon sets the shipping cost Seller must honor A to Z Guarantee
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eBay vs. Amazon ~ Product Fulfillment
Amazon Fulfillment By Amazon (FBA) Product qualifies for Amazon Prime With FBA you can ship to eBay, Amazon or any customer from any venue – but shipped in Amazon box Seller supplies labels and bar codes Ad message inserts prohibited
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eBay vs. Amazon ~ Product Fulfillment
eBay Shipwire Independent company but integrates with eBay checkout More flexible and slightly less expensive Products shipped in plain box or your custom box Advertising messaging inserts allowed
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Books and training courses for eBay, Amazon and small website sellers Free twice-monthly Newsletter Tons of free material Blog.skipmcgrath.com
Available for Workshops and Seminars
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Thank You !
Questions ??????????????
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