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Chapter #2
Evaluating a Firm’s External
Environment
TiVo
What is TiVo?
What are the strengths and weaknesses of
TiVo?
Opportunities & Threats
Structure Conduct Performance Model
– S-C-P
– Structure
Number of competing firms
Homogeneity of products
Cost of entry and exit
– Firm Conduct
Strategies firms pursue to gain competitive advantage
– Performance
Firm Level
– Normal, below-normal, above-normal performance
Society
– Productive and allocative efficiency, level of employment,
progress
Ethics
– Do firms that achieve a competitive
advantage hurt social welfare?
Types of Competition and Expected
firm performance
Type of
Competition
Attributes
Examples
Expected firm
performance
Perfect
competition
Large number for firms
Stock market
Homogeneous products
Crude oil
Low cost of entry and exit
Normal
Monopolistic
Competition
Large number for firms
Toothpaste
Heterogeneous products
Shampoo
Low cost of entry and exit Golfballs
Above Normal
Oligopoly
Small number for firms
Homogeneous products
Costly entry and exit
Airlines
U.S. breakfast
cereal
Above Normal
Monopoly
One Firm
Costly Entry
Mail delivery
Above Normal
Michael Porter
5 forces
The threat of Entry
Amazon.com
– Barnes and Noble.com
– Borders
– Powell’s Bookstore
ESPN
– Fox Regional Sports
Network
– CSTV
Barriers to Entry
Economies of scale
Product differntiation
Cost advantges independent of scale
Government regulation of entry
Economies of Scale
Numerical example
– 5 firms
– Demand 22,000
– Optimal size factory 4000
Sources of cost advantage,
Independent of scale that can act as
barriers to entry
Proprietary Technology
– When incumbent firms have secret or
patented technology that reduces their costs
below the costs of potential entrants.
Eastman Kodak/Polaroid $873
Intel/Digital $700
Roche Holding/Igen $505
Genetech/City of Hope $500
Managerial Know-how
– When incumbent firms have taken for granted
knowledge, skills and information that take
years to develop not possessed by potential
entrants
Favorable Access to Raw Materials
Learning Curve Advntages
Government Policy as a Barrier to
Entry
IGT in Japan
Did not meet government slot machine
standards
Only Japanese companies had access to
the standards
Japanese beer Market
– Kirin, Asahi, Sapporo, Suntory
Must already be producing 2 million liters
of beer
The threat of Rivalry
Price cutting
Frequent introduction of new products
Intense advertisng
Rapid competitive actions and reactions in
an industry
Attributes of an Industry that
Increase the threat of Rivalry
Large number of competing firms that
roughly the same size
Slow Industry Growth
Lack of product differentiation
Capacity added in large increments
Threat of Substitutes
Close
– Amazon.com other book stores
– E-books
Distant
– Other forms of entertainment
Threat of suppliers
Suppliers’ Industry dominated by small
number of firms
Suppliers sell unique or highly
differentiated products
Suppliers are not threatened by
substitutes
Suppliers threaten forward integration
Firms are not important customers for
suppliers
Michael Jordan in basketball
Intel in Computers
Oprah Winfrey in talk shows (King World)
The Threat of Buyers
Number of Buyers is small
Products sold to buyers are
undifferentiated and standard
Products sold to buyers are a significant
percentage of a buyer’s final costs
Buyers are not earning significant
economic profits
Buyers threaten backward integration
Wal Mart
Estimating the level of average
Performance
Threats
Industry I Industry II
Industry III Industry IV
Entry
High
Low
High
Low
Rivalry
High
Low
Low
High
Substitute
High
Low
High
Low
Suppliers
High
Low
Low
High
Buyers
High
Low
High
Low
Performance
Low
High
?
?
Does Industry Structure Matter
Industry Structure and
Environmental Opportunities
Industry Structure
Opportunities
Fragmented Industry
Consolidation
Emerging Industry
First-mover advantages
Mature Industry
Product refinement
Investment in Service quality
Process Innovation
Declining Industry
Leadership
Niche
Harvest
Divestment
International Industry
Multinational Strategies
Global Strategies
Transnational Strategies
Fragmented Industries
– Industries in which a large number of small or
medium-sized firms operate and no small set
of firms has dominant market share or creates
dominate technolgies
– Few barriers to entry
– Few economies of scale
– Need for close local control
Fragmented to Consolidated
KOA
Video rentals
– Block Buster
– Hollywood
Movie Theatres
– Regal
– Cinemark
Emerging Industries
First-mover advantages
– Technological Leadership
May lead to low cost advantage
Patents immitated quickly (4 years) 65%
– Preemption of strategically valuable assets
Access to raw materials
Favorable geographic location
Market positioning
– Creation of customer switching costs
Computer software
Pharmaceuticals
First Mover Disadvantages
– Commit early to unproven technologies
– Carry the bulk of research and development
costs
Oracle example
– From emerging to mature
– Improve customer service
– Unfriendly takeovers
Opportunities in Mature Industries
Slowing growth in total industry demand
Experienced repeat customers
Slowdown in increases in production
capacity
Slowdown in the introduction of new
products and services
Increase in International competition
Overall reduction the profitability of firms
Barbie breaks up with Ken
The broken arches
Refining current products
– Motor Oil
– Gillette
Emphasis on Service
– McDonalds Vs. Chili’s, Applebee’s
Process Innovation
– Product innovation early
– Process Innovation later
The death of lemons
Declining Industry
Market Leader
– Last man standing after a shakeout
Market Niche
– Vacuum Tubes
– Harmonicas
Divestment
Harvest
Opportunities in International
Industries
Multinational Opportunities
– Operate independently in various countries
Respond to changes in local conditions
Hard to get economies of scale
Best practices
Global Opportunities
– Move to standardization
Country differences, language, culture
Interdependent units
Transnational
– Combination
– Experiments