Transcript Men's warehouse.ppt

The Men’s Wearhouse
Beyond Suits: Corporate Leadership
Tailor-made for the Community
Group E:
Leo
Tony
Mohammad
Mission
Maximize sales
Provide value
Top quality service
…while upholding values
…and have fun doing it!
Values
Nurturing Creativity
Being Honest
Enhancing community
Self-actualization
Building Relationship
History
1970-George Zimmer graduates from college;
works sales for father in coat manufacturing
1973-Opens first Men’s Wearhouse in
Houston, TX
Expands outside Texas in 1981
Over 100 stores nationwide by early 90’s
1992-Company goes public
History
1994-1998-Averages one store opening per week
1998-Exceeds $1 billion in sales
1999-Enters tuxedo rental business: Now the
largest tuxedo rental business in the country
2000-Named on of the “100 Best companies to
Work for” by FORTUNE Magazine: Six times in
last seven years
2005-Opens a chain of dry cleaning stores in
Houston, TX
Corporate Identity
Zimmer is logo, identity
Early focus on service
“I guarantee it.”
Evolved to customer
delight
“You’re going to like
the way you look.”
Corporate Structure
District Manager (72 districts) usually oversees a state;
involved in land deals
Area Manager (7 Area Managers) oversees several
states
Regional Merchandise Managers (oversees
purchasing for a region)
Store Manager (runs a store)
All report indirectly to CEO George Zimmer via VPs
Products & Brands
Men’s Wearhouse
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Retailer of men’s
tailored business attire
Targets middle/uppermiddle income
Designer, brand name
and private labels
Tux rentals/sales
Products & Brands
Moores Clothing for
Men
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Canadian retailer of
menswear
Similar product line,
clientele
Brands Offered
Bostonian (shoes)
Stacy Adams (shoes)
Kenneth Cole (shoes)
Pronto-Uomo
Gary Player
Joseph & Fiess
Wilke Rodriguez
Campia Moda
Jay Jone-NY
Botany 500
Financial Performance
“Whether you’re talking about
a person, a community, a
corporation or a country,
the true mark of our lives
is our ability to bounce
back from adversity”
 George Zimmer
Financial Performance
Annual Sales
(billions)
Net sales increase
constantly
$2.00
$1.50
$1.00
$0.50
$0.00
2004 2005 2006
Fiscal year
Store Layout
MW perception is high-quality
Items are neatly and nicely displayed
Spine layout (free flow, grid, & loop)
Shelved items
Hanging items
Pegged items
Folded items
Value/fashion image
Ambiance is upscale
Well lit stores
Category signage (name brands)
MW stores are not cluttered
Merchandise
Buying & Handling
Narrow & Deep (not many brands but a lot of selections)
Some suits are made by MW, but most are outsourced to
mills
MW owns most of its suits templates (huge variety)
Suits are purchased by Buyers several times per year from
vendors primarily in Europe: Long-term agreements.
Suits are purchased factory direct
Planners/Splitters plan when merchandise is purchased and
where it is to be sent
All merchandise passes through MW’s Houston DC (largest
in the country)
From Houston to “Spider” hubs strategically located
throughout the U.S.
Merchandise
Buying & Handling
All merchandise is sent via FedEx from Houston to
“Spider” hubs (Flat packs)
If a store has an item that is not carried at another store-2
day deliver via FedEx
Once a style hits the West coast, it has been in Europe for
1.5 years
Footwear is bought at the beginning of the fashion season
56 Brands lease agreement bought
MW owns two Canadian manufacturing mills
12 Brands-SKUs (stock-keeping unit)
All stores are integrated (POS (point-of-sale) Oracle &
MicroSoft
Merchandise turnover ratio is high
Reasons to Shop at
Men’s Wearhouse
30 to 40 less expensive than
Nordstrom’s
Custom tailoring for the life of
the suit or pants
Exceptional customer service by
Wardrobe Consultants
Custom-made suits
High-quality clothing
Delivery of altered clothing
MW wants to be your clothier
for life
MW guarantees that you will be
satisfied with purchase
Your pants are hemmed while
you wait
Your MW suits, slacks, and
tuxedo are pressed for free at any
MW store for life
Professional on-site tailoring (24hour tailoring upon request)
Gives a portion on its proceed to
local charities
Earn $50 Rewards Certificate for
every $500 spent
Receive invitations to special
events and private sales
Success…
“By treating its’ employees with dignity, respect
and being sensitive to their minds, hearts, and
financial security, the company has built a deep
sense of loyalty, commitment and
ownership within its’ employees.”
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translates into quality relationships with its’
customers who tend to spread the word to their
friends and return again and again, year after
year.
Work Cited
Interview with District Manager Nate Peterson
(Oregon) May 15th, 2007
Interview with Wardrobe Consultant Justin
Jones, May 12th, 2007 (Salem branch)
Mens Wearhouse website
Questions?