Chapter 2 Collaboration Information Systems

“I Got the Email, But I Couldn’t Download the Attachment.” • GearUp needs to reduce operational expenses • Key employees to identify ways of saving costs • Felix doesn't attend if it isn’t convenient • Doesn't keep up on group’s discussion, which aggravates team • Cell phone call interrupts meeting • Do you continue with a missing group member?

Study Questions Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 2-3

Q1: What Are the Two Key Characteristics of Collaboration? 1. Two or more people working together to achieve a common goal 2. Feedback and iteration 

Cooperation lacks feedback and iteration

Q2: What Are Three Criteria for Successful Collaboration? Criteria for judging team success: 1. Successful outcome 2. Growth in team capability over time 3. Meaningful and satisfying experience Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 2-8

Q3: What Are the Four Primary Purposes of Collaboration?

1. Become informed – Share data and communicate with one – another to share interpretations Document team’s understandings 2. Make decisions 3. Solve problems 4. Manage projects Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 2-9

Q4: What Are the Components and Functions of Collaboration Information Systems?

Q5: How Can You Use Collaboration Tools to Facilitate Communication?

Ethics Guide: Virtual Ethics?

• Is spoofing ethical?

• Is it ethical to sit in on an online meeting if you were not invited?

• Is it ethical to leave someone you disagree with out of an online meeting?

• Is it ethical to take an online test with a silent helper?

• Would it be ethical for you to use a silent helper if other students use a silent helper?

Version Control Applications • Numerous version control applications exist • SharePoint most popular for general use • Other document control systems: –

www.mastercontrol.com

www.documentlocator.com

– Software development teams o CVS (

www.nongnu.org/cvs

) or Subversion (

http://subversion.tigris.org

Using MIS InClass 2: What Happened to Google+ ??? • June 2012,Google+ had 101 million users while Facebook had 845 million. • Google+ users spent average of 3 minutes per month on Google+, FB users averaged 405 minutes.

• Is Google+ another failure at making in-roads into Facebook user community?

• Does Google have something else in mind? Such as, using Google+ to integrate all of its products into a common user experience.

Q7: Which Collaboration IS Is Right for Your Team?

Q8: 2023?

• Collaboration systems cheaper, easier to use, run on portable devices • Face-to-face meetings rare • Employees work at home, full time or part time • Corporate training online & asynchronous • Much less business travel • Travel industry focused on recreational travel • Conventions become virtual Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 2-35

Guide: Securing Collaboration • Collaboration systems pose serious security risks – Are Cloud servers secure against:  Earthquakes? Computer crime? Disgruntled employees? Computer viruses?

Guide: Egocentric vs. Empathetic Thinking • Egocentric thinking  Centers on self  “I’m right, everyone else is wrong.” • Empathetic thinking    “My View” is one possible interpretation Take time to learn what others are thinking Take time to understand the problem domain as a system Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 2-37

Ethics Guide: Egocentric vs. Empathetic Thinking (summary) Consider GearUp at start of this chapter: – What is the problem?  Drew says Felix doesn’t come to meetings.  Felix thinks team focused on operational cost reductions instead of increasing sales.

 Addison thinks team should address operational cost reductions.  Kelly wants to focus on wasted employee time.

Active Review Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 2-39

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