Transcript Chapter 9
Trading-Area Analysis RETAIL MANAGEMENT: A STRATEGIC APPROACH 11th Edition BERMAN Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall EVANS 9-11 Chapter Objectives To demonstrate the importance of store location for a retailer and to outline the process of choosing a store location To discuss the concept of a trading-area and its related components To show how trading-areas may be delineated for existing and new stores To examine three major factors: population characteristics, economic base characteristics, and competition/level of saturation Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-22 Location, Location, Location Criteria to consider include population size and traits competition transportation access parking availability nature of nearby stores property costs length of agreement legal restrictions Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-33 Figure 9-1: Location and Nine West Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-44 Choosing a Store Location Step 1: Evaluate alternate geographic (trading) areas in terms of residents and existing retailers Step 2: Determine whether to locate as an isolated store or in a planned shopping center Step 3: Select the location type Step 4: Analyze alternate sites contained in the specific retail location type Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-55 Trading-Area Analysis A trading-area is a geographic area containing the customers of a particular firm or group of firms for specific goods or services. Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-66 Benefits of Trading-Area Analysis Discovery of consumer Assessment of effects of demographics and socioeconomic characteristics Opportunity to determine focus of promotional activities Opportunity to view media coverage patterns trading area overlap Ascertain whether chain’s competitors will open nearby Discovery of ideal number of outlets, geographic weaknesses Review of other issues (e.g. transportation) Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-77 Figure 9-2: The Trading-Areas of Current and Proposed Outlets Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-88 GIS Software Geographic Information Systems Digitized mapping with key location-specific data used to graphically depict trading-area characteristics such as population demographics data on customer purchases listings of current, proposed, and competitor locations Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-99 Figure 9-3(A): GIS Software in Action Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-10 10 Figure 9-3(B): GIS Software in Action Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-11 11 Figure 9-3(C): GIS Software in Action Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-12 12 Figure 9-3(D): GIS Software in Action Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-13 13 Figure 9-4: The Segments of a Trading-Area Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-14 14 Figure 9-5: Delineating Trading-Area Segments Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-15 15 The Size and Shape of Trading-Areas Primary trading-area 50-80% of a store’s customers Secondary trading-area 15-25% of a store’s customers Fringe trading-area all remaining customers Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-16 16 Destination Versus Parasite Stores Destination stores Parasite stores do not have a better assortment, promotion, and image. They generate trading-areas much larger than competitors. Dunkin’ Donuts: “It’s worth the trip!” create their own traffic and have no real trading-area of their own. These stores depend on people who are drawn to area for other reasons. Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-17 17 Trading Areas and Store Types Largest Department stores Supermarkets TRADING AREAS Apparel stores Gift stores Smallest Convenience stores Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-18 18 The Trading-Area of a New Store Different tools must be used when an area is evaluated in terms of opportunities rather than current patronage and traffic patterns: Trend analysis Consumer surveys Computerized trading-area analysis models Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-19 19 Computerized Trading-Area Analysis Models Analog Model Regression Model Gravity Model Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-20 20 Reilly’s Law Reilly’s law of retail gravitation—a traditional means of trading-area delineation—establishes a point of indifference between two cities or communities so that the trading-area of each can be determined. Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-21 21 Limitations of Reilly’s Law Distance is only measured by major thoroughfares; some people will travel shorter distances along cross streets. Travel time does not reflect distance traveled. Many people are more concerned with time traveled than with distance. Actual distance may not correspond with perceptions of distance. Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-22 22 Huff’s Law Huff’s law of shopper attraction delineates trading-areas on the basis of product assortment at various shopping locations, travel times from the shopper’s home to alternative locations, and the sensitivity of the kind of shopping to travel time. Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-23 23 Table 9-1a: Chief Factors to Consider in Evaluating Retail Trading-Areas Population Size and Characteristics Total size and density Age distribution Average educational level Percentage of residents owning homes Total disposable income Per-capita disposable income Occupation distribution Trends Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-24 24 Table 9-1b: Chief Factors to Consider in Evaluating Retail Trading-Areas Availability of Labor Management Management trainees Clerical Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-25 25 Table 9-1c: Chief Factors to Consider in Evaluating Retail Trading-Areas Closeness to Sources of Supply Delivery costs Number of wholesalers Timeliness Availability of product Number of lines Reliability of product lines manufacturers Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-26 26 Table 9-1d: Chief Factors to Consider in Evaluating Retail Trading-Areas Economic Base Dominant industry Freedom from Extent of economic and seasonal fluctuations Availability of credit and financial facilities diversification Growth projections Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-27 27 Table 9-1e: Chief Factors to Consider in Evaluating Retail Trading-Areas Competitive Situation Number and size of Short- and long-run existing competition Evaluation of competitor strengths and weaknesses outlook Level of saturation Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-28 28 Table 9-1f: Chief Factors to Consider in Evaluating Retail Trading-Areas Availability of Store Locations Number and type of Owning versus leasing store locations Access to transportation opportunities Zoning restrictions Costs Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-29 29 Table 9-1g: Chief Factors to Consider in Evaluating Retail Trading-Areas Regulations Taxes Minimum wages Licensing Zoning Operations Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-30 30 Elements in Trading-Area Selection Population Characteristics Economic Base Characteristics Nature and Saturation of Competition Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-31 31 Figure 9-9: The Census Tracts of Long Beach, NY Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-32 32 Table 9-3: Selected Population Statistics for Trading Areas A and B Characteristics Area A Area B 13,732 15,499 Population change, 1990-2000 +8.2 +2.5 College graduates, 25 +, 2000 (%) 41.4 39.2 $61,236 $61,242 45.3 45.0 Total population, 2000 Median household income, 2000 Managerial and professional occupations (%), 2000 Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-33 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Retail Mgt. 11e (c) 2010 Pearson Education, Inc. publishing as Prentice Hall 9-34