Transcript Document 7849680

2013 Hard-to-Reach
Standard Offer Program
October 9, 2012
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Where in Texas?
AEP is offering the Hard-toReach Standard Offer
Program (HTR SOP)
through its Texas
distribution companies
which include AEP Texas
Central Company (TCC),
AEP Texas North
Company (TNC) and
Southwestern Electric
Power Company
(SWEPCO)
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HTR Successes
4500
4000
3500
3000
2500
2000
1500
1000
500
0
2010
2011
2012
TCC
TNC
SWEPCO
2012 YTD
• TCC – 1,947 Customers Served; 4,787 total installations
• TNC - 365 Customers Served; 800 total installations
• SWEPCO – 982 Customers Served; 2,423 total installations
Lower Budgets in 2012 impact # of Customers Served
2012 numbers are from incentive reports processed/paid through October 3, 2012.
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HTR Successes (continued)
TCC:
 8 Counties traditionally Underserved experienced
measure installations in 2012
 HTR Goal met 3 weeks following opening of Program in
2012
TNC:
 25% of program savings achieved in traditionally
Underserved Counties in 2012
SWEPCO:
 6 Counties traditionally Underserved experienced
measure installations in 2012
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2013 HTR SOP Summary
 Incentives Paid for kW and kWh savings
 Internet Application and Reporting
 HCA, Income Eligibility Form and Customer
Education Material
 Small Projects
 No minimum project size
 Reserve funds for 30 days
 Multi-Family
 Reserve up to $ 25,000 at a time
 Single-Family
 Reserve up to $5,000 at a time
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2013 KEY CHANGES
 Underserved Counties for TNC and SWEPCO have been revised,
listed in 2013 HTR Manual
 Underserved Measures have been reinstated for 2013
 Deemed Savings have been revised for 2013
 Work schedules required for Project Sponsors completing Duct
Efficiency and Infiltration measures in Single Family projects
 Incentive Reports may no longer be submitted the 1st 15 days of
each month
 All installations must be submitted on an Incentive Report within 45
days of the installation
 All host customers must be supplied approved customer education
material
 Changes to the Host Customer Agreement and Acknowledgement
Form to include all Pre and Post CFM readings for Duct Efficiency
and Air Infiltration measures and “R” Value of Existing Ceiling
Insulation.
 Residential dwellings or additions built (completed) after January 1,
2011 do not qualify for the Program
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2013 KEY CHANGES (continued)
 CFL measure not allowed in SWEPCO Hard-to-Reach
 All ceiling insulation installations must affirm that an insulation
installation certificate was permanently affixed near the attic
opening
 An updated duct tool spreadsheet has been added to the database
 Failure to complete prescriptive requirements will result in a total
Measure failure regardless of the CFM reading
 Homes cooled with window air conditioning units exclusively must
be reported as “gas” heat. Electric space heaters are considered
“plug-in” load and do not make the home eligible for electric
heating type in this program (Air Infiltration and Ceiling Insulation
measures)
 The Air Infiltration Deemed Savings were revised January 2012 to
include an upper limit of 4 CFM50 per square foot of house floor
area pre-retrofit infiltration rate and this limit will be enforced
 All use of marketing, including social media, must be approved by
AEP
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HTR SOP INCENTIVE BUDGETS
Budget
Limit per PS

TCC
$ 953,417
$ 75,000

TNC
$ 162,719
$ 30,000

SWEPCO
$ 715,772
$100,000
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How Do I Participate?
 Review Program Manual
 Review SOP Agreement
 Complete and review on-line application
 Submit application via internet
 If applicable, send testing procedures within 24 hours of
submitting application
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What Happens Next?
 Applications will be reviewed based on receipt of
all required information
 Once eligibility has been verified and application
pre-approved, enter into a agreement with AEP to
install eligible Measures
 Refer to Program Manual for additional information
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Project Sponsor Requirements
A Project Sponsor must have:
 Adequate insurance (mailed or e-mailed directly to
appropriate Program Administrator by insurance
agency)
 All appropriate licenses
 References
 Evidence of technical and managerial capabilities and
experience
 AEP approved customer education material to be
distributed to all host customers
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Incentive Payments & Example
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Incentive Payment Structure
 Four levels, to encourage Project Sponsors:
 Installing Standard Single-Family dwelling Measures
 Installing Standard Multi-Family dwelling Measures
 Installing historically Underserved Measures
 Installing Measures in certain historically
Underserved Counties
kW
kWh
Standard Single-Family
$360
$0.11
Standard Multi-Family
$325
$0.10
Underserved Measures
$400
$0.13
Underserved Counties
$440
$0.15
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Underserved Counties - TCC
ATASCOSA
EDWARDS
KINNEY
UVALDE
BEE
FRIO
LA SALLE
VAL VERDE
BROOKS
GOLIAD
LIVE OAK
WHARTON
CALDWELL
GONZALES
MAVERICK
WILSON
COLORADO
GUADALUPE
MCMULLEN
ZAPATA
DE WITT
JACKSON
MEDINA
ZAVALA
DIMMIT
JIM WELLS
REAL
DUVAL
KENEDY
REFUGIO
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Underserved Counties - TNC
BRISCOE
FOARD
KNOX
CALLAHAN
HALL
MOTLEY
CHILDRESS
HARDEMAN
NOLAN
COTTLE
HASKELL
SHACKELFORD
DICKENS
JONES
STONEWALL
EASTLAND
KENT
THROCKMORTON
FISHER
KING
WILBARGER
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Underserved Counties - SWEPCO
CHILDRESS
DONLEY
FRANKLIN
HOPKINS
RED RIVER
SHELBY
SMITH
VAN ZANDT
WHEELER
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Incentive Payment Example
Install Measures resulting in savings of:
30 kW
75,000 kWh
Incentive Payment:
$360/kW
$0.11/kWh
Total Incentive:
$19,050
(before any limits)
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Incentive Payment Limits
Load Factor Caps:
For all combined kW and kWh incentive
payments, incentive is limited to:
$920 per kW
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Application Process
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Create Application
 Register on Program website
 Complete Project Sponsor Details
 Sponsor Profile
 Subcontractor Information
 Project Description
 Qualification Documents
 Insurance Information
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Application Schedule
 1st Day to register
 October 18, 2012
 Submit applications
 December 4, 2012
 Implementation begins
 February 5, 2013
 Must have approved application status
 Must have 2013 HCA’s
 Must have a budget reservation
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Multi-Family Projects
 Site
 Measures
 Work Schedule
 Duct Description
 Individually-metered
 $25,000 Budget Reservation
 Program Administrator can increase reservations for
completion of project per funding availability
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Identify Project Opportunities
 Verify customer eligibility
 Original customer signature and date on
Income Eligibility Form
 Original customer signature and date on Host
Customer Agreement & Acknowledgement
(HCA) form
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Install Measures
 Reserve funds via internet
 Install Measures
 Original customer signature and date HCA
form to verify completion
 If applicable, supply pre and post CFM readings
and “R” Value of Existing Ceiling Insulation on
HCA.
 Provide customer with Approved Educational
Materials
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Reporting
 Monthly reporting via internet
Inaccurate reporting results in failures
 Un-submitted Measure installations over 45
days old will lock out reservations feature
 AEP will process inspection-adjusted Incentive
Reports within 45 days under normal
circumstances
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Installation Inspections
 Random sample of Measure installations
 Verify that number of installed Measures equals
number of reported Measures
 Verify Measure is installed and capable of
performing its intended function (10 yr measure
life expectancy)
 Verify that Measures qualify and that
installation standards were followed
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2012 Program Issues
 Inaccurate pre assessments, i.e. incorrect levels of
existing ceiling insulation reported
 HCA’s and Installations done prior to application
approval
 Submitting incomplete HCA forms
 Failure to complete daily work schedule
 Multi-Family/Single-Family reservations (only one open
at a time)
 Use of unapproved marketing material. All marketing
material must be approved, including social media
 Failure to report measure installation within 45 days of
the installation date
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2012 Program Issues (continued)
 Customer educational material not being supplied
 Must inform customer of inspection possibility
 Provide best daytime contact phone #’s
 Measures installed should provide an expected life of
at least 10 yrs with the exception of CFLs. The
following are deemed unacceptable
 Taping attic access doors and filter access panels
 Plumbing penetrations not covered effectively or
with non-rigid material
 Supply registers not removed to be sealed nor
serviced from attic space
 Caulking reported but not found in rooms specified
(door frames, baseboards, windows)
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Program Website
Refer to www.aepHTRsop.com for:
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SOP schedule
Latest program announcements
Available funding
FAQ’s
Program Manual
Program contact information
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AEP Contact Information
 TCC – Vee Strauss
Phone: 361.574.2252
E-mail: [email protected]
 TNC – Steve Mutiso
Phone: 325.674.7287
E-mail: [email protected]
 SWEPCO – Jeff Thigpen
Phone: 318.673.3372
E-mail: [email protected]
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Comments and Questions……………….
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