Transcript Barriers to Effective Communication What are they? What to do?

Barriers to Effective
Communication
What
are they?
What to do?
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1
Inappropriate abstraction
Too High
 Too Low
 Choose the appropriate level

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Inference-Observation
Confusion

How does the process work?

– Person makes inference
– Fails to recognize it
– Acts certain
Correctives?
– Detect inference (Source, Scope, Time)
– Calculate Risk
– Get more date
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3
Bypassing

Def. - Miscomm. Pattern which occurs when
the sender & receiver miss each other with
their meanings.
– Same words - Different meanings
– Different words - Same thing

Problems
– Apparent agreement
– Apparent disagreement
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Bypassing cont.

False assumptions
– Words have mono-usage
– Words are the creators of meaning

Correctives
– Be person-minded not word-minded
– Paraphrase
– PTA & POA
– Understand context
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Stereotypes & labels

Printing term
– Become sensitive to differences
– Focus on uniqueness
– Index
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False polarization
Confusion between contradictories and
contaries
 Consequences

– Deluding Ourselves
– Deluding Others

Correctives
– Detect contrary
– Use how-much index
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Links in the comm. chain

Meaning is obscured
– Highlight
– Delete
– Assimilate

Correctives
– Go to the source
– Delay formation of conclusions
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