Transcript Texas Health and Human Services Commission (HHSC) Vendor Conference

Texas Health and Human Services Commission (HHSC)
Procurement and Contracting Services (PCS)
Vendor Conference
Mental Health Recovery Services
Request for Proposals # 537-16-138770
Date: June 9, 2015
Time: 10:00 am
1
Welcome
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Introductions
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Vonda White, HHSC Procurement and Contracting
Services (PCS)
Wendy Latham, Division of Mental Health and
Substance Abuse, DSHS
Michael Herman, HUB Coordinator, HHSC
Procurement and Contracting
Kara Salmanson, General Counsel
Housekeeping Items
2
HHSC Procurement Roles
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PCS- Responsible for procurement activity
Program- Responsible for project scope,
requirements, performance, results, contract
management/monitoring
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HUB- Responsible for HUB activity
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Legal – Questions/answers and legal activity
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Vendor Conference Overview
Procurement Activities
 Program Overview
 Legal Overview
 HUB Items
 Questions Submittal
 Break
 Preliminary Responses to Questions
 Closing Comments
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4
Procurement Activities
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Sole Point of Contact – Section III.A., pg.14
Questions & Answers – Section III.A., pg. 14
Solicitation Access
http://www.hhsc.state.tx.us/about_hhsc/BusOpp/contract-opportunities.asp
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RFP Amendment and Announcements –
Section V.B, pg. 20
Submission Requirements – Section III.D.,
pg. 15
Evaluation Criteria & Screening – Section
IV., pg 17
Schedule of Events – Section I.D., pg 10
5
Schedule of Events
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RFP Release Date
05/28/2015
Vendor Conference
06/09/2015
Deadline for Submitting Questions
06/12/2015
HHSC Post Answers to Vendor Questions
06/18/2015
Deadline for Submission of Proposals 06/26/2015
Post Tentative Award Announcement 08/10/2015
Anticipated Contract Begin Date
9/01/2015
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 Mental
Health Recovery Services
Program Overview
7
Program Goals
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Support the spread of promising and best
practices to enhance a robust recovery
culture in the behavioral health system
including COSPs and RCOs
Collaborate with DSHS and TIEMH to
spread Person-Centered Recovery
Planning and identify strong recovery
measures
8
Program Goals, cont.
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Enhance the participation of individuals with
lived experience to inform program development
and implementation within contractors
organization
Provide peer specialist and family partner
training, certification, and endorsements
including certified recovery coaches as eligible.
Collaborate with DSHS to provide TA to further
the integration of certified peers and family
partners
9
Program Background
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This offering is a critical part of the Texas
Recovery and Resiliency service delivery system
designed to further the person-centered
assessment, accurate use of the ANSA/CANS to
guide recovery planning and measure individual
and system outcomes, and the use of evidencebased practices to partner with the individual in
services to gain optimal outcomes to further
his/her recovery goals.
10
Program Background

This offering also supports the further
integration of mental health and
substance use services through the
collaboration with DSHS in the provision of
training and technical assistance for peer
recovery coaches and recovery care
organizations.
11
Program Background
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Peer and Family Partner Certification should be
in alignment with the currently identified scopes
of practice outlined in the Texas Administrative
Code, Mental Health Community-Based Services
(416), Sub-Chapter A, Mental Health
Rehabilitative Services
CMS guidance to States on the provision of peer
support to include training and certification as
defined by the State.
http://downloads.cms.gov/cmsgov/archiveddownloads/SMDL/downloads/SMD081507A.pdf
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Definitions
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Certified Family Partner
 18 years of age or older;
 Has received:
 A high School diploma; or
 A high school equivalency certificate in accordance
with laws applicable to the issuing agency;
 Has one year navigating a child-service system as a
parent or LAR;
 Has successfully completed and passed the certified
family partner training and examination recognized by
the department
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Definitions
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Peer Provider
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Has received a high school diploma; or
A high school equivalency certificate in
accordance with laws applicable to the issuing
agency;
Has at least one cumulative year of receiving
mental health services for a disorder that is
treated in the target population for Texas
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Core Skills as Defined by TAC for CPS and
CFP
 The nature of serious mental illness and
serious emotional disturbance;
 The concepts of recovery and resiliency;
 The department approved curricula,
protocol or practice;
 Rehabilitative practice techniques found in
curricula, program, practices and
protocols; and
 The prevalence of health risk factors
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Certified Family Partners,
specific skills
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The aspects of a child’s growth or
development and treatment of a child or
adolescent;
The departments approved skills training
curricula, protocol or practice guidelines.
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Systems Transformation
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Just as person-centered care requires
practitioners to assess an individual’s readiness
and stage of change, respondent must
understand the unique characteristics, strengths,
and barriers of the individual organization and
identify readiness to move forward in the
implementation process.
Respondent must have a strong working
knowledge of system transformation drivers and
best practices.
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Person-Centered Recovery
Planning
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“ a collaborative process resulting in a recovery
oriented treatment plan; is directed by
consumers and produced in partnership with
care providers and natural supporters for
treatment and recovery; supports consumer
preferences and a recovery orientation.”
Treatment Planning for PersonCentered Care: The Road to
Mental Health and Addiction
Recovery, Adams, N.& Grieder D.
M. Burlington, Mass.:Elsevier
Press (2005)
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Person-Centered Recovery
Planning
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“An integrating framework for quality services
that fully supports the aims of TRR including the
incorporation of evidence-based practices;
illness management and recovery (IMR),
integration of peer-based services; accurate use
of ANSA/CANS, the promotion of cultural
responsiveness; emphasis of natural
supporters/community setting; maximization of
self-determination and choice; and
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Person-Centered Recovery
Planning, cont.
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emphasis of natural supporters/community
setting; maximization of self-determination and
choice; is informed by stages of change and
motivational interviewing; is respectful of both
professional and personal wellness strategies; is
consistent with standards of fiscal and
regulatory bodies (Texas Administrative Code,
Medicaid) and finally, provides an emphasis on
the attainment of meaningful outcomes”
Presentation: Making Recovery Real,
Person-Centered Planning as a Tool for
Systems Transformation, Janis
Tondora, Yale Program for Recovery
and Community Health, Robert Dole
and Wendy Latham, Texas Department
of State Health Services
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Certified Peer and Family
Partner Integration
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Identification and collaboration with DSHS to
implement best practices for the full inclusion of
peer providers and family partners as critical
components of the behavioral health service
array
Collaborative TA with DSHS to identify
appropriate billing codes, scope of practice
Collaborative TA to support hiring practices
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Questions regarding forms
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Form
Form
Form
Form
F: Respondent Background
G: Assessment Narrative
H: Performance Measures
I: Work Plan
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DSHS Office of General Counsel
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Legal Overview
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Texas Public Information Act: Proprietary
Information & Trade Secrets
Consistency in Submission of Vendor
Proposals
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Collusion
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Apparent or Actual Conflicts of Interest
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Revolving Door
Permissible Contact
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Texas Public Information Act
General Requirement for the Release of Proposals
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Proposals will be subject to the Texas Public Information Act (the
Act), located in Chapter 552 of the Texas Government Code, and
may be disclosed to the public upon request. Subject to the Act,
vendors may protect trade secret and confidential information from
public release. If the vendor asserts that information provided in
the proposal is trade secrets or other confidential information, it
must clearly mark such information in boldface type and include the
words “confidential” or “trade secret” at top of the page.
Furthermore, the vendor must identify trade secret or confidential
information, and provide an explanation of why the information is
excepted from public disclosure, on the Vendor Information and
Disclosures form
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Vendors must Protect their Trade Secrets and
Proprietary Data when submitting a Proposal
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Read & Review Texas Gov’t Code §552.104
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Read & Review Texas Gov’t Code §552.110
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Vendors are responsible to review the requirements of the Texas Public
Information Act. Vendors should consult the Texas Attorney General’s
website (www.oag.state.tx.us) for information concerning the Act’s
application to proposals and potential exceptions to disclosure.
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The Attorney General makes the final determination of what is and is not
exempted from the Open Records Act. The Attorney General will also
determine what is and is not proprietary and trade secret.
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Gov’t Code §552.104
Information Relating to Competition or Bidding
(a) Information is excepted from the requirement of
Section 552.021 if it is information that, if released,
would give advantage to a competitor or bidder.
(b) The requirement of Section 522.022 that a category of
information listed under Section 522.022(a) is public
information and not excepted from required disclosure
under this chapter unless expressly confidential under
law does not apply to information that is excepted from
required disclosure under this section.
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Gov’t Code §552.110
Trade Secrets and Certain Commercial or Financial
Information
(a) A trade secret obtained from a person and privileged or
confidential by statute or judicial decision is excepted from
[required public disclosure].
(b) Commercial or financial information for which it is demonstrated
based on specific factual evidence that disclosure would cause
substantial competitive harm to the person from whom the
information was obtained is excepted from [required public
disclosure].
(c) However, the Texas Legislature enacted The Texas Uniform Trade
Secrets Act effective as of September 1, 2013. This Act may
impact former common law Trade Secrets protections and
requirements. See, Senate Bill 953, Tex. Leg, Regular Session
(2013).
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The Importance of Consistency
in Vendor Proposal Submission
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Please read all instructions to complete Vendor
Proposal.
Apply common sense.
When in doubt, apply consistent actions throughout
the preparation of the Vendor Proposal
29
Definition of Collusion
(This is not exhaustive but merely representative)
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Collusion occurs when two persons or representatives of an entity or
organization make an agreement to deceive or mislead another.
Such agreements are usually secretive, and involve fraud or gaining
an unfair advantage over a third party, competitors, consumers or
others with whom they are negotiating.
The collusion, therefore, makes the bargaining process inherently
unfair.
Collusion can involve price or wage fixing, kickbacks, or
misrepresenting the independence of the relationship between the
colluding parties.
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CONFLICT OF INTEREST
RFP Form D.
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A vendor must certify that it does not have personal or business
interests that present a conflict of interest with respect to the RFP
and resulting contract. Additionally, if applicable, the vendor must
disclose all potential conflicts of interest.
The vendor must describe the measures it will take to ensure that
there will be no actual conflict of interest and that its fairness,
independence and objectivity will be maintained over the course of
the contract. HHSC will determine to what extent, if any, a
potential conflict of interest can be mitigated and managed during
the term of the contract. Failure to identify potential conflicts
of interest may result in Health and Human Services
Commission disqualification of a proposal or termination of
the contract.
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FORMER EMPLOYEES OF A STATE AGENCY
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Vendors must comply with Texas and federal laws and
regulations relating to the hiring of former state
employees (see e.g., Texas Government Code §572.054
and 45 C.F.R. §74.43). Such “revolving door” provisions
generally restrict former agency heads from
communicating with or appearing before the agency on
certain matters for two years after leaving the agency.
The revolving door provisions also restrict some former
employees from representing clients on matters that the
employee participated in during state service or matters
that were in the employees’ official responsibility.
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Permissible Contact
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The sole point of contact for inquiries concerning this
RFP is:
Vonda White
[email protected]
(512) 406-2540
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HUB Subcontracting Plan
(HSP) Requirements
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HUB Topics
I. RFP Section 5-F Historically Underutilized
Business Participation Requirements
II. HUB Subcontracting Plan Development
and Submission – Section 5.4, page 26
III. HSP Quick Checklist – Handout
IV. HSP Methods – Section 6.3-6.7,
pages 28-30
V. HSP Prime Contractor Progress
Assessment Report – Section 7 ,
page 30
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I. Historically Underutilized
Business Participation
Requirements
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I. RFP Section 5(F) Historically
Underutilized Business
Participation Requirements
•
HUB Participation Goals – Section 5.3, page 26
•
Potential Subcontracting Opportunities – Section
5.5, page 27
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Centralized Master Bidders List and HUB Directory –
Section 5.5, page 27, page 27
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Vendor Intends to Subcontract – Section 5.6
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I. RFP Section 5.0 Historically
Underutilized Business Participation
Requirements (cont.)
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Minority or Women Trade Organizations – Section
6.6, page 29
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Self Performance – Section 6.7, page 29
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HSP Changes After Contract Award – Section 7,
page 30
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Reporting and Compliance with the HSP – Section
7, page 30
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II. HUB Subcontracting Plan (HSP)
Development and Submission
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If HSP is
inadequate,
response will be
rejected
HUB GOALS
Special
reminders and
instructions
HSP
Information
Page
40
III. HSP Quick Checklist
** See Checklist Handout**
41
IV. HSP Methods
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METHOD OPTIONS
A Respondent may choose from one of the
following methods when completing the
HSP:
• Method I – if 100% of your subcontracting
opportunities will be performed using only HUB
vendors;
• Method II – if one or more of the subcontracting
opportunities identified will be performed using HUB
protégé’s;
• Method III – if a combination of HUBs and Non-HUBs
are used to perform the subcontracting work identified
AND the HUB goal identified in the solicitation is met
or exceeded;
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METHOD OPTIONS
A Respondent may choose from one of the
following methods when completing the HSP
(cont.):
• Method IV – if a combination of HUBs and Non-HUBs
are used to perform the subcontracting work identified
AND the HUB goal identified in the solicitation is not
met or exceeded.
• Method V - if the Respondent intends to self perform
all of the work utilizing their own resources,
equipment, employees, and supplies.
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ALL METHODS
For ALL Methods the following steps are
required to be completed on the HSP Form:
• Page 1 - Section 1 - Respondent and Requisition
Information;
• Page 2 - Company and Requisition Information
• Page 2 - Section 2(a) – Subcontracting Intentions
• Section 4 – Affirmation and Sign
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HSP
Information
Page
Respondent and
Requisition
Information
46
Company Name
and Requisition #
Subcontracting
Intentions:
If Yes, Complete
Section 2a
If No, Complete
Section 2b
47
Section 4;
Affirmation
Signature
Affirms that
Information
Provided is
True and
Correct.
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METHOD I
If all (100%) of your subcontracting
opportunities will be performed using only
HUB vendors, complete:
• Section 1;
• Section 2 b. – List all the portions of work you will
subcontract, and indicate the percentage of the
contract you expect to award to HUB vendors;
• Section 2 c. – Yes;
• HSP GFE Method A (Attachment A) – Complete
this attachment for each subcontracting
opportunity.
49
Complete Section
2-b; List all the
portions of work you
will subcontract, and
indicate the % of the
contract you expect
to award to all HUBs.
Complete Section
2-c; Yes if you will
be using only HUBs
to perform all
Subcontracting
Opportunities in 2-b.
50
HSP GFE Method A
(Attachment A)
Complete this
attachment
(Sections A-1 and
A-2) and List Line #
and Subcontracting
Opportunity.
HUB Subcontractor
Selection for this
Subcontracting
Opportunity
51
METHOD II
If any of your subcontracting opportunities
will be performed using HUB protégés,
complete:
• Section 1;
• Section 2 b. – List all the portions of work you
will subcontract, and indicate the percentage of
the contract you expect to award to HUB
vendors;
• HSP GFE Method B (Attachment B) – Complete
Section B-1 and Section B-2 only for each
subcontracting opportunity as applicable.
52
Complete Section
2-b; List all the
portions of work you
will subcontract, and
indicate the % of the
contract you expect
to award to HUB
Protégés.
Skip Sections
2-c and 2-d.
53
HSP GFE Method B
(Attachment B)
Complete
Sections B-1; and
B-2 only for each
HUB Protégé
subcontracting
opportunity.
54
HSP GFE Method B
(Attachment B)
List the
HUB Protégé(s)
55
METHOD III
If you are subcontracting with HUBs and Non-HUBs,
and the aggregate percentage of subcontracting with
HUBs in which the HUB Goal identified in the
solicitation is met or exceeded , complete:
•
Section 1;
•
Section 2 b. – List all the portions of work you will
subcontract, and indicate the percentage of the
contract you expect to award to HUB vendors and Non
HUB vendors;
•
Section 2 c. – No;
•
Section 2 d. – Yes;
•
HSP GFE Method A (Attachment A) – Complete this
attachment for each subcontracting opportunity.
56
Complete Section
2-b; List all the
portions of work you
will subcontract, and
indicate the % of the
contract you expect
to award to HUBs
and Non-HUBs.
Complete Section
2-c; No to using only
HUBs to perform all
Subcontracting
Opportunities in 2-b.
57
Complete Section
2-d; Yes, to the
Aggregate % of the
contract expected to
be subcontracted to
HUBs to meet or
exceed the HUB
goal, which you
have a contract
agreement in place
for five (5) years or
less.
58
HSP GFE Method A
(Attachment A)
Complete this
attachment
(Sections A-1 and
A-2) for each
subcontracting
opportunity.
Subcontractor
Selection (HUBs and
Non-HUBs)
59
METHOD IV
If you are subcontracting with HUBs and Non-HUBs,
and the aggregate percentage of subcontracting with
HUBs, holding an existing contract with HUBs for 5
years or less, does not meet or exceed the HUB Goal
identified in the solicitation, complete:
•
Section 1;
•
Section 2 b. – List all the portions of work you will
subcontract, and indicated the percentage of the
contract you expect to award to HUB vendors and Non
HUB vendors;
•
Section 2 c. – No;
•
Section 2 d. – No;
•
HSP GFE Method B (Attachment B) – Complete this
attachment for each subcontracting opportunity.
60
Complete Section
2-b; List all the
portions of work
you will subcontract,
and indicated the %
of the contract you
expect to award to
HUBs and Non-HUBs.
Complete Section
2-c; No, to using
only HUBs to
perform all
Subcontracting
Opportunities in 2-b.
61
Complete Section
2-d; No, to the
Aggregate % of the
contract expected to
be subcontracted to
HUBs to meet or
exceed the HUB
goal, which you
have a contract
agreement in place
for five (5) years or
less.
62
HSP GFE Method B
(Attachment B)
Complete
Section B-1; and
Section B-2
only for each
subcontracting
opportunity.
Good Faith
Efforts to find
Texas Certified
HUB Vendors
63
HSP GFE Method B
(Attachment B)
Written
Notification
Requirements
List 3 HUBs
Contacted
for this
Subcontracting
Opportunity
64
HSP GFE Method B
(Attachment B)
Written
Notification
To Trade
Organizations
65
HSP GFE Method B
(Attachment B)
List Trade
Organizations
Notified with
Dates
Sent/Accepted.
66
HSP GFE Method B
(Attachment B)
Provide written
justification why
a HUB was not
selected for this
Subcontracting
Opportunity
67
METHOD V
If you are not subcontracting any portion of
the contract and will be fulfilling the entire
contract with your own resources (i.e.,
equipment, supplies, materials, and/or
employees), complete:
•
•
All of the steps in Slides Section ;
Section 3 – Self Performing Justification
68
Section 3; Self
Performing
Justification
List the specific
page(s)/section(s)
of your proposal
response, OR in the
space provided,
which explains how
your company will
perform the entire
contract with its
own equipment,
supplies, materials
and/or employees.
69
HUB Subcontracting Opportunity
Notification Form
70
Sample for
Respondent’s
Use.
71
V. HSP Prime Contractor Progress
Assessment Report
72
HSP Prime
Contractor
Progress
Assessment
Report
• Required with
ALL Pay Requests
• List ALL Sub
payments
(HUBs & Non-HUBs)
• Required even if
not subcontracting
73
Texas Health and Human Services Commission (HHSC)
Procurement and Contracting Services (PCS)
Questions Submittal
Followed by Break
74
Mental Health Recovery Services
Non-Binding responses to Vendor Questions
Responses given at the Vendor Conference
are non-binding verbal responses to vendor
questions. Binding responses will be posted
on the HHSC Contract Opportunity website by
or around June 18, 2015.
75
Texas Health and Human Services Commission
Closing Comments
76