Transcript ITUG Presentation Richard Buckle Past ITUG Chairman

ITUG Presentation
Richard Buckle
Past ITUG Chairman
Agenda
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ITUG Background
Regional User Groups
Special Interest Groups
HP Worldwide User Group Council
Wins and Goals
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Where did ITUG come from?
• Founded in 1978 as the Tandem Users Group
(TUG) run by Tandem 30 years in 2008!
• Became independent from Tandem in 1983
• Strong working relationship with Tandem, Compaq,
and HP through out the years
• ITUG serves as a feedback channel on product
& services issues
• ITUG serves as a line-of-sight communications
channel to customers
• ITUG provides credibility to HP message to
customers through independent status
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Background
• Mission:
• ITUG's mission is to serve as the catalyst for advocacy,
information sharing, and education among HP and the
global NonStop community.
• Organizational Structure:
• Volunteer Board of Directors (10) comprised of NonStop
users and vendors functions to determine ITUG’s longterm strategic direction.
• Headquarters staff provides services for the day-to-day
operations of ITUG and execution of its long-term
strategic plan.
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Board of Directors
• Scott Healy, Chairman, Goldengate. USA
• Margo Holen, Finance Chairman, XYPRO, USA
• Michael Weilbacher, Independent Consultant, Germany
• Jay McLaughlin, Unlimited Software Associates, USA
• Anton Lessing, Bankserv Ltd, South Africa
• Marcel Chretien, YoundWood Solutions, The Netherlands
• Sam Ayers, Chase Paymentech Solutions, USA
• Volker Dietz, Past Chairman, Independent Consultant, Germany
• Randy Meyer, HP Director, USA
• Colleen Nestor, ITUG Headquarters, USA, Executive Director
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Board of Directors
• New for 2008
• Joe Ramos, VISA Inc
• Stan Prushik, Consultant
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Regional User Groups
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ITUG has over 25 Regional User Groups (RUGS) throughout the world.
RUGS serve as a resource for ITUG members to make important
contacts they need to stay connected with new developments on the local
level. For a complete list of regional use groups events along with direct
links for more information on each group visit the RUG section on the
ITUG Web site.
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In 2007 there were more than 75 RUG meetings worldwide with
approximately 2,000 attendees.
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Regional User Groups
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ITUG and HP support the RUGS with these resources:
• Training support classes from HP
• Assistance with meeting agenda planning
• Assistance in identifying vendors to support and participate in your
meeting
• Provide Web site hosting and support
• ITUG and HP promotional products and publications
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Special Interest Groups
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SIGs are charged with:
• Discussing problems and issues within their areas of special interest
• Providing information to members and HP on a regular basis
• Serving not only as a forum for members to learn from each other but
also as a strong voice to HP on member needs.
• HP recently assigned Product Managers to support each SIG
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Special Interest Groups
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There are 11 Special Interest Groups (SIGs) that are actively driving
dialogue to help advance the NonStop community
• Consultant SIG
• Business Continuity SIG
• Operations Management SIG
• Telecom SIG
• Security and Audit SIG
• The Open SIG
• NonStop SQL SIG
• Performance SIG
• Business Critical Systems (BCS) Education SIG - NEW
• Integrity Migration SIG - NEW
• Service Orientated Architecture (SOA) SIG - NEW
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User Group Leadership Council
BACKGROUND:
• Current group convened November 2006
• Common purpose and common challenges have brought the groups closer
• Global calls twice per quarter and 1-2 face to face meetings per year
• Collaborative initiatives and committees
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User Group Leadership Council
Accomplishments:
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ITUG and Encompass collaborate with HP on HPTF&E in June 2007
Common mission and value statement created
Cross posting of User Group logo’s and links between ITUG, Encompass,
and Vivit
Calendar Sharing
Sharing of membership marketing strategies
Initiatives:
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Joint Encompass/ITUG scholarship program
Global user group newsletter targeted at the HP audience world wide
Analysis of Virtual Tradeshow (VTS) technology
Sharing HP contacts globally
Develop a collaborative joint regional user group model and
implementation plan for regions that have a weak user group presence
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Recent Positives
• Cost-Efficiency review to ensure that ITUG members
are receiving optimal ROI
• Governance review to enhance ITUG’s organizational
model
• Revamped SIG offerings to better meet the needs of
the NonStop community
• Strategic marketing to enhance ITUG’s marketing
communications programs
• Addition of staff to enhance educational programs and
services to better meet the needs of ITUG’s members
• Successful co-location with HPTF&E
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Challenges and Opportunities
• Challenges
• Building membership
• Uniting a global user community
• Consolidation of the NonStop marketplace
• Opportunities
• Establishing a presence in new geographical
locations
• Acquisition of new audiences
• Collaboration with HP User Groups
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2007 Strategic Objectives
Community Building
 Establish and strengthen personal relationships among
ITUG members
 Extend the community
Content Building
 Be recognized as a primary source for education and
information in NonStop
 Deliver effective channels to provide education and information
Relationship with
primary vendor
 Be recognized as a strategic partner to HP
 Provide advocacy through ITUG's collective voice to HP
ITUG Organizational
Model
 Be independent, but collaborate with HP and other HP
user groups
 Strengthen ITUG's financial independence
 Continue to adapt and refine ITUG's governance model
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Questions & comments
Thank You!
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