Transcript Document 7457699

TAFE NSW – Illawarra Institute
Business Development Unit
Training Consultants
Relieving Manager Business Development
Vanessa O’Brien
Northern District (Wollongong Campus)
Vanessa O’Brien - Trades & Technology
Janice Cahill – BAIT, T&H, PCS, Gen Ed, TLI,
WELL Michelle Klohs – SSP, Pre-Vocational,
PPP
Sue Reid - Traineeships & Apprenticeships
Samantha Ruddock – Short Course
Coordinator
Peter Amjah – International Business Manager
Shoalhaven District (Nowra Campus)
Bruno Corletto
South Coast District (Bega Campus)
Beth Hart
Highlands District (Goulburn Campus)
Jo Agostini
What is the
Business Development Unit?
• Commercial arm of TAFE NSW – Illawarra
Institute. See TAFE Employer Services pages on our
website.
• www.illawarra.tafensw.edu.au/page/employer-services/
• Generate additional revenue for the Institute to
supplement budget allocation to our Institute
• We offer both fee for service and government
funded training opportunities
Products and Services
Domestic Markets
International
• Customised Training
•
International Students
•
International Projects
- Off-shore
•
ELICOS (Intensive English
Language) Centre
•
International Study Tours
• Consultancy Services
• TAFE PLUS Short Courses
• Traineeships
- New and Existing Staff
• Apprenticeships
• Government Funded Initiatives
• Tenders
• Development of Training
Resources
• Online Learning & RPL
Samples of commercial
TAFE PLUS short courses
• WorkCover licences - dogging,
rigging, EPT scaffolding, forklift
• Asbestos, OHS Induction
• Hazardous Areas
• Disconnect/Reconnect
• Chainsaw L1 & L2
• CISCO Networking
• Language courses
• RTA AIS Statewide
• CPD for Real Estate Agents
• MYOB
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C4 Training & Assessment
C4 Project Management
Grad Cert in Management (CSU)
FLM – including on-line
Property Practice
Beauty – Nails, waxing, hair
C3 & C4 Fitness
RSA, RCG, Bar skills, workplace
hygiene, coffee Real Estate
• Aussie Host – Customer Service
What does it mean to
work with industry?
• You are the professional face and image of
TAFE
• Whole of business approach – if you are asked
for something that is not in your area, offer to
follow up more information. TAFE Illawarra can
do almost anything 
• Opportunity to network for your own professional
development -return to industry and internally
• Access to new technology & equipment
How does an industry project differ
from core delivery?
• Presentation – corporate image of both
staff and the materials we provide
• Satisfying client needs and listening to
their needs –flexibility and innovation
• Meeting an organisation’s requirements
including timely delivery
Possible projects for WFDI
• Identify Industry and relevant project that
satisfies both needs of the client (foremost) and
also the FSDT
• TAA Components – Health Services, Local
Government
• Training Needs Analysis
• Real Estate
• Projects from Faculty Directors
• Development of e-learning resources
Training Partnerships
Private Sector
 Bega Cheese
 Joy Mining
 Manildra - Shoalhaven Starches
 Volvo Buses/State Transit
 Alcan, Gove, Northern Territory
 Mining Industry
Government Sector
 Roads and Traffic Authority
 Country Energy
 Department of Lands
 Department of Environment and
Climate Change (DECC)
 Integral Energy
Local Government
 Eurobodalla Shire Council
 Shoalhaven City Council
 Bega Valley Shire Council
 Wollongong City Council
 Shellharbour City Council
 Kiama Municipal Council
 Queanbeyan City Council
 Snowy River Shire Council
 Cooma/Monaro Shire
Council
Shoalhaven City Council
Training Needs Analysis
We can identify performance gaps within organisations
by determining the difference between current and future
required performance. This is achieved by collecting
both qualitative and quantitative data for analysis.
Once any performance gaps have been identified, the
Illawarra Institute can then develop a customised training
program to ensure your staff possess the required skills
and knowledge for your business to succeed and grow.
Components of an industry project
• Scope of the project – stakeholders, milestones
• Objectives that are mutually beneficial to client
and group
• Communication strategies (formal & informal)
• Evaluation and ongoing review
• Measurable outcomes
• Evaluation of project by all stakeholders
• Build relationship with the client for future
opportunities
BDU’s role to support FSDT’s
• Nominated BDU mentors work with the
team
• Help identify and liaise with industry
representative
• Advise on presentation of materials used
in the projects
How do we do business at Illawarra
Work with the Faculties to:
- market our courses & our services
- develop customised courses
- meet client with the faculty to determine needs
- determine capability & suitability of trainers
- delivery & review
- on sell
- relationship building
- work closely with NBO & International BO