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INTERNATIONAL CONFERENCE ON GREEN
INDUSTRY IN ASIA
MANILA, PHILIPPINES
9TH -11TH SEPTEMBER 2009
Presented by:
Anthony Wong Kim Hooi
President, UN Global Compact Network Malaysia
ICCA 1st Vice-President
Group Managing Director, AOS Conventions & Events & Asian
Overland Services Tours & Travel
Adjunct Professor, University Utara Malaysia
Secretary – Treasurer, PATA
Competitiveness Through
Sustainability In The Tourism
Industry
Challenges In Sustainable Tourism
1.
Industry Initiatives for Sustainable Tourism

Tourism activities can degrade the social
and natural wealth of a community


This is a particularly a problem where tourism
business is centered in traditional social system
such, as isolated communities or indigenous
people.
Tourism in natural areas – eco-tourism, can
be a major source of degradation of local
ecological, economic and social systems.
2.
Influencing Consumer Behavior to Promote
Sustainable Tourism
3.
Promoting Broad-based sustainable
development through Tourism while
safeguarding the Integrity of Local cultures
and protection the environment

The key problem is the creation of tangible,
working local partnerships.
4.
Coastal Impacts of Tourism

In many coastal areas, tourism development
destroying or marginalizing dwindling habitats for
marine animals and spawning fish, as well as the
livelihoods of traditional fishing families and villages
Unregulated water sport activities
Lack of effective waste water treatment for tourist
facilities such as hotels or chalet
Excessive private tourist development



Is Sustainable Achievable?

Tourism will never be completely sustainable
as every industry has impacts, but it can work
towards becoming more sustainable.
ISSUE:


As more regions and countries develop their
tourism industry, it produces significant impacts
on natural resources, consumption patterns,
pollution and social systems.
The need for sustainable/responsible planning
and management is imperative for the industry to
survive as a whole.
Environmental Friendly Policies and Ethics
Conservation of
Biodiversity
Local
Employment &
Economies
Waste
Management
- Recycling,
Sewage system
Energy
Efficiency
Education &
Awareness
Environmental
friendly policies
and ethics
Support
conservationbased
organization
Water
Conservation
Involvement in
Community
Outreach
Project
Use of Ecofriendly Product
Conservation
and Promotion
of Local Culture
Environmental Friendly Policies and Ethics
Enforcement & Monitoring
System
Incentive
(E.g. subsidy for
eco-friendly appliance –
solar energy, waste
management, water
management
Environmental Act/
Enactment/ Regulation
(Consultation with MNS/
WWF/ENSEARCH/
Green universities
Implementation & Promotion
Empowering locals
(E.g. Honorary Warden)
Guidelines & Education/
Awareness
Training program
Forum/ Conference/
Workshop/ Publication
Environmental Friendly Policies and Ethics
(cont.)
Accreditation/
Certification/
Benchmarking
Eco-award /
Competition/
Grant
Professional
associates
Implementation
& Promotion
Collaboration
with
Conservationbased
Organization
Partnership/
Linkage
(WWF/ MNS/
ENSEARCH/ Green
universities
Interpretive/
Information
Centre
Case Study:
Sustainable Tourism
Warm Hospitality, Green
Trend to Go Green

Environment-friendly hotel operation
- future trend
- increasing governmental regulation
- greater proportion of “green” demanding guests
- ensure sustainable profit: Good business in the
long term. $ and cents!
Challenge of Going Green










Ignorance and indifference.
Lack of information and awareness on environmental issue.
Lack of motivation.
Not much incentive from government to assist in going green.
Most environmental-friendly products are imported, thus high cost
and more effort needed in sourcing.
Many new green technology not yet introduced in Malaysia, thus
one need to be innovative and creative.
Effort not well appreciated by certain guests.
Achieve international recognition.
Hotel is not designed right from the beginning.
Architect & engineers not knowledgeable in green/eco planning and
design.
Solutions










Raising awareness among management, staffs, local community
and guests.
Educating & training staffs on environmental practice.
Involve everyone in greening efforts.
Information sharing.
Having rewarding system for going green.
Think out of the box. Be creative and innovative.
Do things effectively and efficiently.
Redesign hotel – involves reconstruction and $.
Discarding old plans and use new technology.
Educating all levels of people, i.e. schools, government, food
industry, hotel industry, travel industry, villagers and community
leaders, to be PARTNERS in making Langkawi Green.
Waste Management
~ Reduce, Reuse, Recycle & Rethink ~

Reduce – Minimising the amount of the Earth's resources
that we use.
Reuse - Don't just bin it, could someone else make use of it?
Recycle - Can the materials be made into something new?

Rethink – paradigm shift


Reduce
Reduce plastic bottles
Provide water using jug
and glass instead of
giving bottled drinking
water.
Use smaller meeting room
We are now using the Meeting Room
which is less spacious compared to
Desa Ballroom used previously for
our daily briefing and small meetings.
This is one of our effort in saving
energy.
Reuse
Old but usable furniture are
reused at staff quarters.
Old pipes from construction
area are reused for channeling
rain water to our wetland.
Old roof tiles which are still in
good condition are reused for
new building.
Ice cream container is reused
to store food item.
Recycle
Recycle
plywood
as “DND”
and
“Please
Clean My
Room”
signs
Recycle
wood
and trunk
as
signage
and
landmark
Recycle broken or
leftover slates to
make decorative
walkway
Recycle Assam tree
trunk as key chain
Recycle plywood to
make mail box and
guest comment box
Do Things
Differently
Rearing guppy fish at
ponds to control
mosquitoes
Using precast concrete
railing baluster instead
of wood
Biological control
using coconut trunk
as termite trap
Reuse used cooking oil
for candle lighting
Homemade organic
mosquito repellant
using lemongrass juice.
Leftover soaps from
guest rooms are
recycled to be used as
cleaning detergent for
toilets.
Design of building
A drainage with slope is
constructed as rain gutter,
instead of using rain
gutter which requires
more maintenance.

Building’s design is important in
Sustainable construction.

Roof, balcony floor and all railing are
with slope for better flow of water to
prevent water from ponding on roof,
floor or drainage.
No lighting is required
during the day as there is
flow of natural light into
the toilet.
Grass grown on roof to
cool rooms and this
reduces the use or speed
of air-conditioning.
Recycling & Waste Sorting
We practise waste sorting in our
resort. We sort rubbish
according to category of paper,
plastics, aluminium can, glass
and metal. In kitchen &
cafeteria, we also sort kitchen
waste from rubbish.
As glass has no value in
Langkawi Island, we recycle it
into decorative item.
Recyclables in year 2007
Category
Paper
Weight (kg)
5189.0
PET plastic
746.6
HD plastic
183.5
Mix plastic
70.0
Aluminium tin
377.0
Grade A Iron
1348.0
Grade B Iron
360.0
Steel
8.0
Battery
Total
148.0
8430.1
Revenue of
RM 3792.50
earned from
recycling
8430.1 kg of
trash.
Recyclables in year 2008
Category
Weight (kg)
Paper
5309.4
PET plastic
1412.2
HD plastic
55.0
Mix plastic
0.0
Aluminium tin
429.9
Grade A Iron
112.0
Grade B Iron
552.8
Steel
0.0
Plastic Juice container
Total
1071.0
8942.3
Revenue of
RM 4015.63
earned from
recycling
8942.3 kg of
trash.
Composting
Kitchen waste &
garden waste are used
in composting.
Compost site
Old bathtub is used as
composting container.
Old wooden flooring is
recycled as container lid.
The Process of Composting
* Compost: biodegraded organic waste that turns into organic fertilizer
* 4 main components of composting:
I) Organic matter
- Brown materials (i.e. dead leaves, twigs) supply carbon
- Green materials (i.e. fruit rinds, peels) supply nitrogen
II) Moisture
III) Oxygen
IV) Bacteria
* Turning - done weekly
- supply oxygen to the compost pile (for decomposing activity)
- maintain moisture (microorganisms thrive in moist condition)
- control odour.
* Compost will be ready in about 3-5 months.
* Fertiliser costs RM 2/kg. As there is no expenses in composting, we are
able to save RM 2 for every 1 kilogramme of compost prepared.
Reusing food waste for composting & as
poultry feeds

In 2008, 14,600 kg of food waste was collected from restaurant &
kitchen for composting.
~ Average of 40 kg/day

3,650 kg of food waste was collected from staff cafeteria and was
reused to feed the free-ranging ducks & chicken that we rear.
~ Average of 10 kg/day

In 2009, we started collecting leftover bread from our breakfast
buffet for feeding fish at our pond.
~ Average of 2 kg/day
Nursery
We have a nursery in our resort where gardeners will
propagate plants we need. We propagate approximately
200 plants each month. Each of these plant costs RM 5
if being purchased. Therefore, we manage to save RM
1,000 each month.
Approximately 100 kg of kitchen waste is used in composting
each month. We are able to produce 20 kg of compost each
month for our vegetable garden and plant propagation.
Water Conservation
Objective:
- To achieve sustainability in water supply.
- To reduce dependency on governmentsupplied treated water.


“Save water, save the planet”
- Make every drop counts
Ways to Conserve Water
Water tanks for
harvesting rain water.
Sprinkle watering
system for irrigation
to save water
usage.
Watering at suitable
time – early morning
and late evening to
prevent water
wastage from
evaporation.
Underground water from
well for watering the
organic garden as
treated water is not
required for this purpose.
Water storage at Fish Pond
We use rain water at our fish pond. The pond also assist in
harvesting rain water. Excessive rain water from the road
and pond will flow into storage compartment in front of the
pond. It can store 2830 gallons of water.
We are able to water plants
near the pond using rain water
from the pond.
Coconut trunk and recycled wood are used to
build the supporting base.
Rain water is harvested for irrigation purpose. We had installed 22
water tanks by 2007, amounting 12,730 gallons (48,188 Liters or
48.188 cubic meters) of recycled water stored. As Governmentsupplied water is being charged at RM1.20 per cubic water, we are able
to save RM57.83 for every 12,730 gallons of rain water harvested in
2007.
We have successfully cut down our water bill by 50%.
Installation of new water tanks

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
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
Another 20 units of 880 gallons water tanks were installed in 2008.
This accounts for 17,600 gallons of rain water collection.
Rain water from these tanks are channeled to taps located around the
resort area.
Now, we have 30,330 gallons (114,811 Liters or 114.811 cubic
meters) of recycled water storage.
We are able to save RM137.77 for every 30,330 gallons of rain water
harvested.
We are in the process of setting up 20 more 880 gallons water tanks
to harvest rain water.
Utilising Underground Water
• High water table, able to get underground water.
• Have 3 wells at organic farm.
• Making use of underground water from well for
watering fruit trees and vegetables at our organic
farm.
Rain water for flushing toilet
Rain water is
harvested from roof
of our Restaurant
and is channeled to
water tank located
at public toilet for
its toilet flushing.
Saving from Water Conservation Measures
Year
2006
2007
2008
Average of
monthly
water
charges
(RM)
7,690.43
4,866.20
3,617.40
Average of
Average of Average Monthly
monthly total
water cost Saving compared
occupied
per occupied
to year 2006
rooms
room (RM)
(RM)
1878
1717
2091
4.10
/
2.83
(4.10-2.83)*1717
=2,180.59
1.73
(4.10-1.73)*2091
=4,955.67
Conclusion

From our average cost per occupied room of RM 4.10 in year 2006 to
RM 1.73 in year 2008, we have successfully reduced our water usage
by 57.8% in year 2008.

With our on-going initiatives and advancement, we hope to reduce our
government-supplied water usage by another 20 %.

19 units of new 880 gallons water tanks were installed in 2008. This
accounts for 16,720 gallons of rain water collection.

Future plan:
- To construct a filtration system with UV light to treat the rain
water.
- To channel the filtered rain water to our main water tank.
- To reduce dependant on government supplied water.
Waste Water Garden
We have set aside a natural wetland at our
resort and created a garden setting.
Our wetland serves for two purposes:
1. Attracting wildlife such as cattle egret,
water hen and water monitor lizard. Other
animals found in wetland are tortoise,
terrapin and giant catfish.
2. Wetland sewage system: After sewage
water is being treated at septic tanks, the
gray water is being channeled to the
wetland where the aquatic plants such as
water hyacinth and water spinach will
further treating the gray water by absorbing
phosphate, ammonia and urea from the
gray water.
•
•
Wetland sewage system:
sewage water
septic tank
wetland Aquatic plants such as water
hyacinth and water spinach will
further treat the grey water by
absorbing phosphate, ammonia and
urea from the grey water.
•
Wetland
Waste water garden
Grey water from wetland is being
channeled to the ground of waste
water garden (underground drip
system), allowing us to grow fruits
and vegetables and reducing the
need of treated water for irrigation.
Wetland Water Analysis Result
Standards
Parameter
Samples
Standards
Unit
A
B
1
3
11
10
Inlet
End Point
Temperature
C
40
40
30.2
29.8
27.8
29
A
A
pH Value
-
6.0-9.0
5.5-9.0
6.8
6.55
6.95
6.77
A
A
BOD5 at 20C
mg/l
20
50
45
20
9
13
B
A
COD
mg/l
50
100
175
78
39
51
Over
B
Suspended Solids
mg/l
50
100
135
20
35
20
Over
A
Mercury
mg/l
0.005
0.05
0.043
0.017
0.021
0.013
B
B
Cadmium
mg/l
0.01
0.02
0.001
ND
ND
ND
A
A
Chromium,
Hexavalent
mg/l
0.05
0.05
0.056
0.058
0.051
0.052
Over
Over
Arsenic
mg/l
0.05
0.1
0.017
0.014
0.01
0.011
A
A
Cyanide
mg/l
0.05
0.1
ND
ND
ND
ND
A
A
Lead
mg/l
0.1
0.5
0.001
0.003
0.002
0.001
A
A
Chromium, Trivalent
mg/l
0.2
1
0.056
0.058
0.051
0.052
A
A
Copper
mg/l
0.2
1
0.012
0.013
0.005
0.005
A
A
Manganese
mg/l
0.2
1
0.004
0.007
0.006
0.005
A
A
Nickel
mg/l
0.2
1
ND
ND
ND
ND
A
A
Tin
mg/l
0.2
1
0.018
0.021
0.018
0.016
A
A
Zinc
mg/l
1
1
0.057
0.058
0.057
0.048
A
A
Boron
mg/l
1
4
0.008
0.007
0.004
0.005
A
A
Iron (Fe)
mg/l
1
5
1.833
1.779
2.263
1.652
B
B
Phenol
mg/l
0.001
1
ND
ND
ND
ND
A
A
Free Chlorine
mg/l
1
2
0.1
0.034
0.014
0.021
A
A
Sulphide
mg/l
0.5
0.5
0.12
0.018
0.05
0.016
A
A
Oil and Grease
mg/l
ND
10
3
2.1
0.8
1.25
B
B
Sand Filter System with UV Light

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

Current project: Sand Filter System with UV light to enhance current
sewage system.
Sewage water
septic tanks
sand filter system
wetland
1. Netting - filter solid waste
2. Layers of sand, stone and charcoal - filter particles
3. UV light - kill the bacteria
Grey water channeled to wetland will be cleaner for wildlife living
there.
UV Light
Netting
sand
stone
charcoal
Exterior structure
Energy Conservation
All electrical appliance
in room including fridge
are switched off when
room is vacant.
Solar panel for water
heating. Boiler no
longer being used.
We have a policy on energy conservation. We
train and educate our staffs on methods to save
energy. For example, security staffs assist in
switching off compound lighting at dawn and
housekeeping staffs assist in switching off
unnecessary switch and electrical appliance
after room cleaning.
Switch off unnecessary
electrical appliance in
office and resort
compound.
Using energysaving bulbs.
Saving from Energy-saving Compliance

Previously: 4 boilers for supplying hot
shower for rooms.

Now: solar panel for water heating.

Each boiler has 3 elements (3 kWh per
element).

4 boiler x 3 elements = 12 elements
12 elements x 3kWh = 36 kWh (36,000 Wh)

Save RM 14.69/ hour of usage.
Saving from Energy-saving Compliance
(cont.)

338 nos 8-watt energy-saving bulbs replacing 40-watt bulbs
(for
lightings at rooms, public toilets, restaurant & staff quarters).

30 nos 11-watt bulbs replacing 40 or 80-watt bulbs
(for
garden/compound lighting).

Saving: 12,286 watt = 12.286 kWh
Assuming usage per day is 8 hrs, (charges/unit = RM 0.408)
able to save RM 40.08/day ; RM 1,202.40/month

In the process of changing use of conventional bulbs to energysaving bulbs. Will be able to save more once completed.
Greeneries


Green cover
- help preventing soil erosion
- help reducing heat
generated from sunlight
reflection at beach area.
Morning glory
Trees
- We have 283 big trees at
our resort. These trees
provide shade, help to
cool the room and
reduce use of airconditioning.
Repair & Reuse of Bathroom Door
Decision
Cost/unit (RM)
Change to
new door
380.00
Repair
broken part
90.00
Difference
in cost
290.00
(76% saving)
As the bathroom door is exposed to humidity
and wetness, the bottom part will easily crack
or the surface area will peel off. We do not
change and replace them with a new door.
Instead, we repair, refurbish and reuse them.
Green Champion Award
2008
Departmental
Organic Garden
Vegetable
farm
Creation of handicraft
made of recycled items
Presentation
Organic
Garden
• Green Champion Award (GCA) is an environmental competition to acknowledge
the department with the most effort in green practice.
• Competition period: (1) May 16th – Nov 15th ; (2) Nov 16th – May 15th
• Work with District Agriculture Office & MARDI, invite their officer as judges.
• GCA 2008 evaluation focuses on good environmental practice in offsetting
carbon footprint, in conjunction with World Environment Day 2008.
Vegetable Farm
- Equal size of land allocated to each department to grow vegetables, herbs & fruits.
- Evaluation: (A) Weight of yield produced - Yield to be weighed & recorded with
presence of Sustainable representative. 1 kg yield = 1 Point. Yields to be sent to
kitchen for cooking. (B) Farm – Cleanliness, condition of the plants, landscaping of
farm, and team work.
Organic Garden
- Utilise spare land around resort compound to create departmental garden.
- Utilise recycled items for design of landscape; ornamental plants; ponds.
- Evaluation: cleanliness, creativity, 3Rs (Reduce, Reuse & Recycle), landscaping of
garden, and team work.
Creation of Handicraft
- To create a handicraft piece using recycled items & present masterpiece during
presentation, explaining their idea of creation, materials used & purpose of creation.
- Evaluation: Practical function, material used, design & creativity, team work &
presentation of the creation.
Presentation
- To present efforts in GCA 2008. Free to choose presentation form.
- To include their commitment (in departmental organic garden, creation of
handicraft & presentation) and their feedback on GCA 2008.
- Evaluation: Presentation content, speech, creativity, team work & grooming.
4R’s In Practice
Organic Duck & Chicken Rearing
Duck rearing
- Rearing ducks in-situ at the resort organically.
-To serve duck meat at resort’s restaurant and to sell
duck eggs to salted egg producer.
- To reduce food cost, to reduce carbon footprint of
food supply transportation & to be self-sustained.
- Ducks are fed with kitchen waste such as leftover
rice and wild water spinach grown at wetland.
Chicken rearing
-To rear “kampung” chicken insitu at the resort.
-To supply chicken eggs and
meat to the kitchen.
- To reduce food cost, to reduce
carbon footprint of food supply
transportation & to be selfsustained.
Organic Planting Plot
Organic Vegetables
Spinach
Bitter gourd
Okra
Cucumber
Corn
Fresh Ulam (Salad) from Organic
Garden
Cucumber, water spinach, pucuk betik, pucuk ubi, Asiatic pennywort,
okra, Neem leaves, cashew nut leaves
Item
Banana
Amount
Saving (RM)
64 kg
109.20
15.17 kg
24.27
0.7 kg
4.90
Chilli
5.223 kg
40.11
Corn
61.5 kg
276.75
Duck
13.05 kg
91.58
5 nos
4.00
Lady’s Finger
22.573 kg
77.01
Lemongrass
23.94 kg
47.88
73.5 kg
217.96
182.35 kg
1094.10
52.92 kg
185.22
45.4 kg
72.64
45.06 kg
107.16
Smooth gourd
43 nos
120.40
Watermelon
26.5 kg
47.70
Winter Melon
136.2 kg
197.94
Banana Leaf
Chicken
Duck Egg
Long Bean
Mango
Mustard leaf
Papaya
Salad items
TOTAL
2568.22
Saving from
Organic Food
Production in
2008
RM 2568.22
of organic
food items
were
produced
from our
organic farm
Activities in Nature
Wildlife
Hot shower using solar
panel
Foot reflexology path
Public toilet that uses
rain water for flushing
Natural air ventilation
at restaurant
Planting a tree at
our resort to offset
carbon emission
Activities
Beach
volleyball
Coconut tree climbing
See how skillful the local man is in climbing and
pruning the coconut tree.
A chance to savour the coconut juice.
Traditional Fishing
Nature Walk
Sunset Bar
Experience scenic sunset at our
Sunset Bar which we refurbished
from a discarded fishing boat from
Kuala Teriang.
Community Outreach Program
We are keen on raising awareness among school
children. In year 2007, we adopted two schools,
S.K. Kedawang and S.K. Pulau Tuba. We organize
environmental education activity for them.
As one of our Corporate
Social Responsibility
Projects , we collaborate
with CIMB to help the local
community at Pulau Tuba
by providing them with
machinery so that they
could produce handicraft
and local cuisine for sale.
Exhibition to promote green
practices and environmental
awareness to local
communities
Sharing and educating other
hotels on Green Practices
School Organic Farm
Project






In 2008, we adopted 10 schools for School Organic Farm Project.
Collaboration partners: CIMB (funding), Agriculture Langkawi
(technical support), MARDI Langkawi and Langkawi District
Education Office.
Hope the children will get the chance to learn about organic
farming which is more eco-friendly.
Will provide the schools with fertigation system for organic
farming.
Each schools will plant a vegetable type on rotation basis.
Frangipani will purchase their yields so that they are able to
sustain their farm and award the children.
Village Adoption Programme

Objective: To foster good relationship with local community,
educating them on importance of environmental conservation
and working together on protecting Langkawi’s environment.

Scope: environmental cleanliness, green village competition,
sports activities especially local games, organic farming,
recycling, handicraft making, social skills, job opportunity, help
the needy, and financial management & opportunity.
The Frangipani Langkawi Resort
Nov 13 2008
ASEAN Green Hotel Standard
2008/2009 (Jan 2008)
Anugerah Pelancongan
LIBUR 2008 – Best Hotel
& Resort (Dec 17 2008)
Environmental Education Program
Environmental Education at Frangipani
Langkawi Resort & Spa.
Langkawi Geopark Tourism Award 2008
– Recognized Service for
Nature/Environment Conservation
Dec 22 2008
Act Now we don’t have a
choice