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Social Psychology
The Power of the Situation
Social Thinking
Social Psychology
Scientific study of how we think about, influence, and
relate to one another
Actual, implied or imagined presence of others impacts beh
Attribution Theory
Tendency to give a causal explanation for someone’s
behavior, often by crediting either the situation or the
person’s disposition
Disposition vs. situation attributions
Social Thinking
Fundamental Attribution Error
Tendency for observers, when analyzing another’s
behavior, to underestimate the impact of the situation
and to overestimate the impact of personal
disposition
Why?
Figure ground
Control
Same situation
Differential info
Social Thinking
How we explain someone’s behavior affects how
we react to it
Situational attribution
“Maybe that driver is ill.”
Tolerant reaction
(proceed cautiously, allow
driver a wide berth)
Dispositional attribution
“Crazy driver!”
Unfavorable reaction
(speed up and race past the
other driver, give a dirty look)
Negative behavior
Social Thinking
Attitude
Belief and feeling that predisposes one to respond in a
particular way to objects, people and events
Our behavior is affected by our inner attitudes as well as by
external social influences
Internal
attitudes
External
influences
Behavior
Attitude & Behavior
Attitudes -> behavior if…
External influences weak
Attitudes is specifically relevant for behavior
Aware of our attitudes
Attitude & Behavior
Behavior -> attitudes?
Role
Set of expectations about a social position
Defines how those in the position ought to behave
Playing a role leads to changed attitudes
Military/torture training
Stanford Prison Study
Attitude & Behavior
Behavior -> attitudes?
Foot-in-the-Door
Agreeing to small request -> greater compliance to a
later larger request
Why do behaviors change attitudes?
Attitude & Behavior
Cognitive Dissonance Theory
Inconsistent attitudes & behavior produce tension
We act to reduce dissonance
Change attitude
Attitude & Behavior
Must feel responsible
for & not have
justification for
incongruent behavior
$1 or $20
Only $1 condition
increased liking of task
Social Influence
Conformity
Adjusting one’s
behavior or thinking to
coincide with a group
standard
Social Influence
The chameleon effect - unconscious
conformity
Number
0.8
of times
0.7
0.6
0.5
0.4
0.3
Participant
rubs face
Confederate rubs face
Participant
shakes foot
Confederate shakes foot
Social Influence
Asch’s conformity experiments
Social Influence
Results
2/3 conformed > once
Subsequent research supported this
Group pressure
Social reality
Deviants threaten group defined reality
Pressure to uniformity
Social Influence
What increases
conformity?
Unanimous group
~3 group members
High group status
Observable behavior
Culture respecting
social standards
Why do we conform?
Desire to be LIKED
Normative Social Influence
Desire to gain approval or avoid disapproval
How? - act like others
Norm
Rule for accepted and expected behavior
Prescribes “proper” behavior
Social Influence
Desire to be RIGHT
Informational Social Influence
Willingness to accept others’ opinions about reality
Many issues not amendable to reality testing
Look to others to evaluate MY views
Others agree I must be right
• HATE groups
• Important issues
Social Influence
Obedience
Charles Manson
David Koresh
Nazis
What makes people obey?
Milgram shock study (1963)
Milgram Shock Studies
Percentage
of subjects
who obeyed
experimenter
100
90
80
70
60
50
40
30
20
10
0
The majority of
subjects continued
to obey to the end
Moderate
Very
Extreme
XXX
Slight (75-120) Strong strong Intense intensity Danger (435-450)
(15-60)
(135-180) (195-240) (255-300) (315-360) severe
(375-420)
Shock levels in volts
Milgram Shock Studies
WHY? - Situation
Social norms to obey
authority
Experimenter
Learner in other room
Gradual in nature - no
stopping point
Foot in the door
Dissonance
Prestigious University
We all could be
Nazis if the
situation is
right!
Group Influence
Social Facilitation
Improved performance of tasks in presence of others
Simple/well-learned tasks but not for difficult or not
yet mastered tasks
Olympics & record breaking
How?
Presence of others increases arousal
Arousal increases well-learned tasks, inhibits difficult tasks
Social Facilitation
Home Advantage in Major Team Sports
Sport
Games
Studied
Home Team
Winning
Percentage
Baseball
23,034
53.3%
Football
2,592
57.3
Ice hockey
4,322
61.1
Basketball
13,596
64.4
Soccer
37,202
69.0
Group Influence
Social Loafing
People in a group exert less
effort than when working
alone
Group vs individual
accountability
Group Influence
Deindividuation
Loss of self-awareness and self-restraint in group
situations that foster arousal and anonymity
Mob Rules
Group Influence
Group Polarization
High +4
Enhancement of group’s
prevailing attitudes
through group discussion
+3
+2
High-prejudice
groups
+1
Prejudice 0
Low-prejudice
groups
-1
-2
-3
Low -4
Before discussion
After discussion
Group Influence
Groupthink
Desire for group harmony/concurrence overrides
realistic appraisal of alternatives
Antecedent conditions
Cohesive group
Insulation from experts
Directive leadership
Group think
Decision deficits
Few alternatives
No risk examination
Rejecting negative information about choice
No contingency plan
Social RelationsAttractiveness
Proximity
Being close
Mere exposure effect- repeated exposure to novel stimuli
increases liking of them
Physical Attractiveness
Culturally dependent
Youthfulness & health
Similarity
Common attitudes, beliefs, interests
Social Relations
Passionate Love
An aroused state of intense positive
absorption in another
Usually present at the beginning of a love
relationship
Companionate Love
Deep affectionate attachment we feel for
those with whom our lives are intertwined
Social Relations
Altruism
Unselfish regard for the
welfare of others
When do by-standers help
during emergencies?
Rarely - due to features of
situation
Emergency situations
No benefit
No experience
Sudden
Social Relations
The decision-making process for
bystander intervention
Notices
incident?
Yes
Yes
Yes
Interprets
Assumes
incident as
responsibility?
emergency?
No
No
help
No
No
help
No
No
help
Attempts
to help
Model of Helping
1. Notice incident
Social norms (don’t stare!)
Ambiguous situations
Groups narrow our attentional focus
2. Interpret as emergency
Want to look cool (norm SI)
Social comparison (info SI)
Pluralistic Ignorance
Model of Helping
3. Responsible to act
Diffusion of responsibility
More people each person
feels less responsible
Summary
Atttribution
Attitudes
Conformity
Obedience
Social facilitation/loafing
Social relations