Serving It Safe

Download Report

Transcript Serving It Safe

Serving It Safe

Jean Weese, Ph.D. R.D.

Extension Food Safety Specialist Emily Campbell, Janice Hall, Susan Hill, Bridgette Griffin, Janet Johnson, Angela Treadaway, Kristin Woods Regional Extension Agents Alabama Cooperative Extension System

Introduce Yourself:

1. Name and Job Title 2. School and School District 3. What do you hope to learn during this workshop?

To Ensure Food Safety…

Empower employees Help them understand Hold them responsible

Public Health Regulations

State and local public health department codes are different than those presented. We will attempt to present the regulations for Alabama

NEW TEMPERATURE DANGER ZONE

41 ° F - 135° F Danger Zone in the 2005 Food Code 45 ° F to 140° F Alabama Danger Zone (Alabama will transition into the new Zone but it will be over a 10 year period of time)

Serving It Safe

Chapter 1 Food Safety is Top Priority

Food Safety is a Top Priority

 Foodborne Illness in Alabama - 2003 788 cases Salmonellosis 320 cases Shigellosis 218 cases Giardiasis 186 cases Campylobacteriosis 57 cases Cryptosporidiosis 24 cases Hepatitis A 17 cases E. coli 0157:H7 13 cases Listeriosis

Activity 1

 Could this happen in our foodservice operation?

 If “yes”, describe why  If “no”, what food safety measures are in place to prevent such a problem from occurring

Foodborne Illness

 “food poisoning”  carried by food or water  must be diagnosed by a laboratory analysis that identifies the illness.

Foodborne Outbreak

 happens when two or more people become ill from eating a common food  confirmed when a laboratory analysis shows the source to be a specific food

3 TYPES OF FOOD CONTAMINANTS 1. BIOLOGICAL

 pathogens spread mostly by foodhandlers  unsanitary facilities and equipment  pests

Contaminants continued….

2. CHEMICAL sanitizers, pesticides, detergents, polishes, cleaning agents, caustic chemicals

Train employees

Clear labels and stored away from food

Measure correctly

Use test kits to check concentration

Wash hands afterwards

Wash fresh fruits and vegetables

Monitor pest control operators

Metal containers – use only NSF and UL labeled

Contaminants continued….

3. PHYSICAL any foreign objects – easily seen and often reported

 

dirt, hair, mail polish, insects, glass, staples, bone Scoop for ice

         

Store toothpicks, etc. below food Shields on lights Clean can openers Remove staples, etc. in receiving area away from food Avoid temp equipment fixes that could fall off Use hair restraints No nail polish, jewelry No pencils behind ears Only approved food containers for storage Never re-use single use containers

What must be done to keep food safe?

1. Where does hazard occur in your operation?

2. How can hazard contaminate food?

3. How do you prevent contamination?

 Where are the hazards ?

Activity 2

Think-Pair-Share

Food Safety is Top Priority

ACTION PLAN – HANDOUT

Serving It Safe

Chapter 2 Prevent Foodborne Illness— Understanding Microorganisms

What happens in the body?

 Harmful microorganisms ingested  Period of time  Symptoms  Laboratory test necessary

Contamination Occurs

 Receiving  Preparation and serving  Cross-contamination  Employee to food contact  Unsanitary facilities and equipment  Disease-spreading pests

MAIN CAUSES OF FOODBORNE ILLINESS

 Poor personal hygiene  Time/temperature abuse  Cross-contamination

Practice Good Personal Hygiene

 Clean body  Clean clothing  Clean hands  Proper glove use  Establish good personal hygiene procedures

Control Time & Temperature

 Temperature danger zone: 45 ° - 140°F  Not to exceed 4 hours, except cool-down  Document temperatures & time  Includes receiving, storage, preparation, holding, serving, cooling, and reheating  Pass food through danger zone quickly

Control Time & Temperature

Chilling Food Alabama Code 140 ° to 70° within 2 hours 70 ° to 45° within 4 hours

Use the Tools!

 Food thermometers  Only way to judge internal temperature  Common types  Bi-metallic stemmed thermometer  Digital thermometer  Easily accessible for employees

DETERMINE TEMP WHEN FOOD IS :

Received

In Hot-holding Cabinets

Being Cooked

On Service Line

Cooled for Later Cold Storage

Leftover

Reheated

Use Thermometers Correctly!

Clean and sanitize after every use.

Insert into center, thickest part; to cover sensor

Wait till rests; 15 seconds

Take three measurements Calibrate Routinely

Calibration of Thermometer

Two Methods:  Ice-Point Method  Boiling-Point Method

Hands-On Activity

Calibrate a Food Thermometer Using the Ice-Point Method

Use the Tools!

 How to use a food thermometer

How to Use a Thermometer

  

Clean and sanitize between uses Calibrate them regularly Insert thermometer stem or probe into thickest part of product

Wait steady reading before recording temperature

Never use mercury or spirit-filled glass thermometers to check food temperature

Cross - Contamination

Hand to food

Food to food

Equipment to food

Prevent Hand-to-Food Cross-contamination

Wash hands correctly and often

Cover cuts, sores, wounds

Avoid nail polish and artificial nails

Avoid jewelry

Use single-use gloves correctly

WASH HANDS BEFORE…..

Beginning food preparation

Putting on disposable gloves

Serving customers

WASH HANDS AFTER…..

      

Upon arriving at work and after breaks Leaving restroom & again at kitchen Eating, drinking, smoking, chewing Using phone or handkerchief Handling inventory or raw food Touching or scratching body Coughing or Sneezing

AND ALSO AFTER…..

Clearing or cleaning tables

Cleaning dirty plates and utensils

Handling garbage

Handling money

Touching dirty aprons or surfaces

Using cleaning utensils

4-10

Gloves

Are for single-use only Must

never

replace hand washing Should be right for the task Must be safe, durable, and clean Must fit properly – buy variety MUST BE USED PROPERLY

Change your gloves…..

As soon as soiled or torn Before beginning a different task After handling raw meat Before handling cooked or ready-to-eat

Prevent Hand-to-Food Cross-contamination

How to Wash Hands Correctly

Prevent Food-to-Food Cross-contamination

  

Store raw foods below cooked foods.

Do not mix leftover food with fresh food.

Wash all fresh produce in cold running water.

Do not prepare raw meat and raw fruits or vegetables on the same surface.

5-3

Cross Contamination: Equipment Issues Assign specific equipment to specific types of food.

Prevent Equipment-to Food Cross-contamination

Properly clean and sanitize equipment before use and before being used to prepare another food

Prevent Equipment-to-Food Cross-contamination

Designate Separate Work Areas

Change to clean utensils when replenishing steam table.

 

Clean & Sanitize after each use

  

Equipment Work Surfaces Utensils Use Specific Containers with Clear Labels

Never Re-use single-use containers or wraps

Prevent Equipment-to-Food Cross-contamination

Sanitize wiping cloths

Rinse & Store in clean sanitizing solution after each use

Check concentration frequently

Preventing Foodborne Illness

Practice good personal hygiene

Control time and temperature

Prevent cross-contamination

Responsibilities of Foodservice Manager

 Knowing and implementing regulations  Solving problems of noncompliance  Maintaining current knowledge  Training employees  Holding employees responsible

Responsibilities of Foodservice Employees

 Learning about food safety  Following food safety requirements and guidelines

What To Do?

 How should the foodservice manager respond if symptoms of foodborne illness are reported to the foodservice?

Proper Managerial Response

        

Keep cool and calm!

Seek guidance Stop serving any suspect food Keep samples Report to & cooperate with health officials Report all gathered information Only health professionals to give advice Direct media to school district reps Only designated personnel notifies parents

Proper Managerial Response

Gather information from your own kitchen

Determine handling before and during prep

Interview employees

Have documentation available

Keep names and phone numbers of officials to be contacted.

Small Group Activity

 Case Study: Field Trip Frenzy

Time to Think

How safe is your kitchen?

Think-Pair-Share

Prevent Foodborne Illness Understanding Microorganisms ACTION PLAN – HANDOUT

Serving It Safe

Chapter 3 Basic Facts about Microorganisms

Common Causes of Foodborne Illness

 Bacteria  Viruses  Fungi – molds & yeasts  Parasites

3 ways bacteria can cause foodborne illness

 Single cell that can grow and reproduce  Produce toxins  Produce spores

Bacteria Characteristics

 Describe the bacteria  Symptoms of foodborne illness  Foods involved in outbreaks  Prevention strategies

Viruses that cause foodborne illness

 Norwalk & Norwalk-like viral agents  Hepatitis

Fungi that cause foodborne illness

 Molds Toxins can be dangerous Discard molded food  Yeasts Discard any food with unnatural color or smell

Parasites that cause foodborne illness

 Cyclosporiasis  Giardiasis  Trichinosis

How do microorganisms grow?

 Why are bacteria considered Vegetative?

 What is a Spore?

How do microorganisms grow?

Stages of growth: Lag phase Log phase Stationary phase Death phase

Controlling growth of microorganisms

F A T T O M Food Acidity Temperature Time Oxygen Moisture

F- Food

 How food contributes to growth of bacteria:

Definition of PHF

Potentially Hazardous Foods Included on Menus

 Animal products  Vegetables and plant products  Shelf-stable foods, once opened  Raw fruits and vegetables  Raw seed sprouts and garlic-in-oil mixtures

Controlling the growth of bacteria in Food:

 Reputable supplier  Avoid cross-contamination  Safe internal temperature and test with food thermometer

A- Acidity

 pH range of 4.6 to 7.5

 Control of acidity to control growth of bacteria

T- Temperature

 Temperature Danger Zone - 45 °F to 140 °F  Some bacteria can survive between 32 °F and 45 °F

Controlling temperature:

 Control temperature of food during storage, preparation, holding, cooling, reheating, and service  Use food and equipment thermometers  Dry Store at 50-70

°

Temperature control continued...

 Cook to required internal temperature  Keep foods out of danger zone

T- Time

 Microorganisms need time to grow  One bacterium = one million in four hours

Controlling Time to control bacterial growth:

 Store foods quickly, especially in refrigerator and freezer (PHF)  Prepare foods as close to service time as possible  Check temperatures over time  Cook foods to safe internal temperatures for proper time

Time control continued…

 140 to 70 in 2 hours; 70 to 45 in 4 hours  Mark date and time for all refrigerator & freezer foods  Reheat leftovers to 165 °F for 15 seconds

O- Oxygen

 Aerobic  Anaerobic  Controlling oxygen

M- Moisture

 Bacteria need water for growth 

A w

 Low moisture foods resistant to bacteria  Controlling Moisture to control growth of bacteria

Small Group Activity

Case Study – Food Mystery

Think-Pair-Share

Basic Facts about Microorganisms ACTION PLAN – page 83

Serving It Safe

Chapter 4 A Clean and Sanitary Foodservice

Personal Hygiene

 Personal hygiene & work attire are important  Establish guidelines for good personal hygiene  Proper hand washing

Dress for Food Safety Success

• Clean, appropriate uniform • Clean apron • Avoid jewelry • Wear hair restraint • Wear safe shoes

Common Sense -

or maybe not!

Know when & how to wash hands  Taste food the correct way  Never taste food containing raw ingredients of animal origin  Follow rules for eating, smoking, etc  Report illnesses to manager  Never wear apron to the restroom

Food-safe Facility

• Clean floors, walls, & ceilings  Clean & sanitary serving areas  Good ventilation  Clean employee restrooms  Clean & neat trash collection areas  Effective pest control program

Pest Control Guidelines Keep them out! – deny food water and shelter

       

ongoing pest control program – licensed operator fill openings around pipes, fittings screens, in good repair self-closing doors, air doors tight-fitting lids on labeled containers store food off floor 6” inspect foods and destroy infested clean grease traps

Cockroaches

Any place that is dark, warm, moist and hard to clean

   

Holes, boxes, seams of bags folds of paper

Seeing one in day is sign of serious infestation Strong oily odor Feces like pepper grains Dark capsule-shaped egg cases

Flies

Enter through tiny holes size of pinhead

Contaminate with mouth, hair, feces, feet

Lay eggs in warm decaying material, away from sun

Rodents

Signs:

Droppings

Gnawing

Tracks in dust

Nesting materials

Holes in baseboards and walls

Activity

 Food-Safe Facility Checklist

Definitions

Clean

– no visible food particles 

Sanitary

– number of microorganisms has been reduced to a level that is not harmful

Sanitizing Methods

Heat

Chemical

Heat Sanitizing

 Manually  Dishwashing Machine

Chemical Sanitizing

 Chlorine  Iodine  Quaternary Ammonium Compounds (Quats)

Chemical Sanitizing – Three-Compartment Sink

  Step 1: Clean & sanitize sinks Step 2: Scape and pre-soak Wash in 1 st sink, 110 ° Rinse in 2 nd Sanitize in 3 sink, 110 ° rd sink, 171 °   Step 3: Air dry Step 4: Store

Heat Sanitizing- Dishwashing Machine

 Wash at 150 °  Rinse at 180 °

Large Equipment

    Step 1: Unplug (electricity and accidental start) Step 2: Remove loose food particles Step 3: Wash, rinse, sanitize removable parts Step 4: Wash, rinse, sanitize   non-immersible parts Step 5: Clean non-food contact surfaces Step 6: Re-sanitize external food-contact surfaces

Who is responsible for food safety?

 Manager  Employees

Think-Pair-Share

A Clean and Sanitary Foodservice ACTION PLAN – page 92

Serving It Safe

Chapter 5 A Process for Preventing Foodborne Illness

Foodservice Process

1. Purchasing 2. Receiving 3. Storing 4. Preparing 5. Cooking 6. Holding and Serving 7. Cooling 8. Reheating

Purchasing-Vendor

 Federal and State health standards  Clean delivery trucks with adequate refrigeration and freezer units, correct temperatures, separate raw and fresh foods  Standardized food sanitation  written policy and procedures  Train employees in sanitation

Purchasing-Purchaser

 Work with vendor  Food delivery schedule  Vendor standardized procedures in print  Purchase specification  Vendor sanitation report

Food Safety Guidelines for Receiving

 Train employees for receiving duties  Organize space, equipment and lighting for receiving efficiency  Inspect delivery trucks  Inspect food immediately

RECEIVING

Packaged – insert between two packages

Milk – open a carton and insert two inches in

Frozen – insert between two packages

Receiving

Receiving Decisions Activity

Safe Food Storage

 Dry storage-long holding for less perishable items  Refrigerator-short-term for perishable items  Deep-chilling unit-spec. foods for short time  Freezer long term food storage

Small Group Activity

1. Share information most applicable to your operation 2. Give at least 1 example of how you can use these guidelines in your operation 3.

Share information about your school’s food storage

Preparing Foods Safely

 Thaw foods safely  4 safe methods to thaw frozen foods

Preparing Foods Safely Freezing does not kill bacteria.

Thawing – 4 Safe Methods 1. In refrigerator at 41 °F 2. Under flowing water 70 °F 3. In microwave – cook immediately Not for schools 4. As part of cooking process

Preparing Foods Safely

 Complete pre-preparation safely  Follow food safety guidelines for pre preparation

Preparing Foods Safely

Pre preparation:

  

A ssemble recipe ingredients Weigh or measure ingredients Assemble small equipment & utensils Cautions: Prep is usually done at room temp Commonly a point of cross contamination

Guidelines for Preparation continued….

Wash hands first

Prepare no further in advance than necessary

Small batches; refrigerate immediately

at or below 41 °F

Wash fresh fruits and vegetables regardless of how it will be served

Use scrub brush on thick skinned produce

Guidelines for Preparation continued…..

Avoid cross-contamination

Wash hands correctly first

Raw separate from Ready-to-Serve

Wash, rinse, sanitize cutting boards, utensils, equipment, all food contact surfaces after each contact with a food. Wash hands again.

Batter, breading, marinades for one recipe only. Use as recipe states.

Guidelines for Preparation continued…..

Report cans of bad food to manager, purchaser, and vendor

Keep can, lid and box with important tracking numbers

Mark can as “Do Not use”

Afterwards, discard according to state and district procedures

Be especially careful with PHF

Preparing Foods Safely

 Follow food safety guidelines for panned foods to be cooked later  Follow food safety guidelines for cold foods that will not be cooked

Guidelines for Panned Foods to be Cooked Later

Wash hands, use gloves properly

20 minute limit for preparation, then chill to hold

Avoid cross-contamination

Cover during storage

Document internal temp during holding

Guidelines for Cold Foods Not to be Cooked

      

Wash hands, use gloves Chill safely prepared ingredients before combining in recipe Small batches; cold store immediately Prepare no further in advance than necessary Hold below 41 °F; and document Avoid cross-contamination Wash, rinse, sanitize cutting boards, utensils, equipment, all food contact surfaces after each contact with a food. Wash hands again.

Cooking Foods Safely

• Follow food safety guidelines for cooking foods • Cook to minimum safe internal temperatures

Guidelines for Cooking Foods Safely

Follow manufacturer’s directions and follow recipes

Stir frequently to ensure even heat

Avoid overloading fryers

Regulate portion size and thickness for cooking together and uniformly

Never interrupt cooking

Guidelines for Cooking Foods Safely Continued…

 • • • • • 

Use food thermometer on equipment and food thermometers Check in several places, thickest parts Don’t touch pan or bone with thermometer Use serving utensil or single use gloves Taste food correctly Reach safe internal temperatures

Poultry and casseroles – 165°F

• •

Ground Meats – 155°F Fish – 145°F

Holding and Serving Food Safely

Follow food safety guidelines for Holding and Serving

Follow food safety guidelines for Employees on the Service Line

Follow food safety guidelines for Sanitary Self-service

       

Guidelines for Holding and Serving Foods Safely Use hot-holding equipment for service, not reheating Use refrigeration or ice surrounding items Stir at intervals Check temps every 30 minutes; sanitize thermometers Document temperatures while in TDZ Cover hot holding equipment; retain heat Monitor temp of hot-holding equipment Don’t refresh pans, change pans

Guidelines for Employees on Service Line

         

Use good personal hygiene Wash hands and arms correctly Use cleaned, sanitized long-handled ladles and spoons Don’t touch parts of plates, food trays, flatware that will touch food or mouths Single-use gloves, tongs to serve by hand Clean and sanitize equipment after each use Use lids and sneeze guards Always wash hands between tasks Always clean and sanitize prep areas and equipment between tasks Discard garnishes from service line

Guidelines for Safe Self Service

Monitor customers in self-service

Post signs of advice for customers

Remove contaminated foods

Use packaged foods to avoid contamination

Monitor and document internal temps of self service foods every 30 minutes

Cooling Food Safely

Follow steps for safe cooling

Chill hot food to 70 ° within 2 hours and then to 45 ° in an additional 4 hours

Store cooked foods above raw foods in the refrigerator/freezer

Guidelines for Cooling Foods Safely

Avoid cross-contamination: cover loosely

Reduce food mass

Use shallow, pre-chilled pans less than 4 inches deep

Stainless steel better chills faster than plastic

Guidelines for Cooling Foods Safely

Continued…..

 

Use ice-water bath Use quick-chill unit

     

Pre-chill in freezer before refrigeration, stir Provide air flow around foods; no stacking NEVER cool food at room temperature Stir frequently; cold paddles, washed and sanitized Measure and document temps during cooling Cover and label cooled foods with name, date, time of preparation

Cooling Properly

From 140 °F down to 70°F in 2 hours

From 70 °F to 45°F in additional 4 hours

Foods not reaching 70 °F within 2 hours must be reheated immediately to 165 °F for 15 secs.

Reheating Foods Safely

 Follow guidelines for reheating food  Take foods through the temperature danger zone quickly

Guidelines for Reheating Foods Safely

       

Pass through TDZ quickly Reheat previously cooked food to 165 °F, 15 sec. internal temp Heat to 165 °F, 15 sec., when adding precooked food to recipe Heat sauce, soup, gravy to 165 °F15 sec.

Never reheat in hot-holding equipment Never mix leftovers with fresh batches Food held at 41 °F or less may be held 7 days Assure refrigeration can hold leftovers at 41 °F or below

Think-Pair-Share

A Process for Preventing Foodborne Illness ACTION PLAN – HANDOUT

Serving It Safe

Chapter 6 Introduction to Hazard Analysis and Critical Control Point (HACCP)

Introduction to HACCP

 A preventative process, food safety system      To reduce risk of foodborne illness By proper food handling Through Monitoring procedures and Recordkeeping Focus is on food

Five Risk Factors

 Foods from unsafe sources  Poor personal hygiene  Inadequate cooking  Improper holding temperatures  Contaminated equipment

HACCP helps. . .

 Identify hazardous foods and procedures  Develop procedures to control  Monitor use of procedures  Verify that system is working

Basic Food Safety Procedures  Personal hygiene  Facility design —clean and sanitary  Vendors  Food specifications  Routine cleaning and sanitation  Equipment maintenance

Seven Principles of HACCP

1. Identify hazards 2. Identify Critical Control Points (CCP) 3. Establish critical limits (CL) 4. Establish monitoring procedures 5. Establish corrective actions 6. Establish verification procedures 7. Establish record keeping procedures

HACCP: Prevent foodborne illness

 Identify hazardous foods and procedures  Develop procedures to reduce risk  Monitor use of procedures  Verify that food is safe to eat

1. Identify Hazards

      Track each food Review menus Group foods Potentially hazardous food Evaluate Rank

2. Identify Critical Control Points

 CCPs  Hazard can be controlled  Hazard can be prevented  Loss of control  Unacceptable health risk

3. Establish Critical Limits

  CL Standards  Observable  Measurable  Usually temperature and time  pH  Humidity  Salt concentration  Available chlorine

4. Establish monitoring procedures

Use CL

Monitor Potentially Hazardous Food

Identify deficiency outside CL

Train on how to monitor

5. Establish Corrective Action

CCP does not meet CL

Need for corrective action

Examples

6. Establish Verification

 How often are corrective actions needed?

 What tests can be done?

 Use routine inspection from public health.

7. Establish Record Keeping

 System to document HACCP process and monitor results  Records help continue to improve procedures and HACCP

Seven Principles of HACCP

1. Identify hazards 2. Identify Critical Control Points (CCP) 3. Establish critical limits 4. Establish monitoring procedures 5. Establish corrective actions 6. Establish verification procedures 7. Establish record keeping procedures

Questions

?

Thank You!

www.nfsmi.org

800-321-3054 www.aces.edu

334-844-3269