Transcript LLNL and LANL Portal Update Cathy Aaron, Lawrence Livermore National Laboratory

LLNL and LANL Portal Update
Cathy Aaron, Lawrence Livermore National Laboratory
Katherine Norskog, Los Alamos National Laboratory
Presented at InterLab 2003, November 6, 2003
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This work was performed under the auspices of the U.S. Department
of Energy by the University of California, Lawrence Livermore
National Laboratory under Contract No. W-7405-Eng-48
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‘02 Interlab
what LANL said …
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LANL FY03: Next Steps
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Provide additional data to managers —performance indicators,
comparative benchmarks
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Provide data for the individual—your training, property, paystub, etc.
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Move business applications to common authentication when possible
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Develop:
Eudora/Meeting Maker integration,
Virtual workplaces (with directory)
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Formalize the portlet development methodology, developer training,
content rule set and content review process
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What LANL did…
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What LANL did…
•
Provide additional data to managers
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Provide data for the individual—your training, property, paystub, etc.
•
Move business applications to common authentication when
possible
•
Develop: Eudora/Meeting Maker integration, Virtual workplaces
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Formalize the portlet development methodology, developer
training, content rule set and content review process
•
Expand the audience for My LANL to facility managers
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Formalize the governance structure for My LANL
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Serve 1200 unique visitors per month who are visiting MyLANL
about 3,000 to 5,000 times a month.
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LANL web and content governance
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My LANL, welcome
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My LANL, personnel
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My LANL, finance
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My LANL, property and purchasing
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‘02 Interlab
what LLNL said …
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LLNL FY03: Next Steps
•
Migrate to Oracle Portal Release 2
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Analysis and delivery of additional communities of interest
and organizational portals
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Portlet development methodology, documentation, training, and
workbench
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User communication/education
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Moving business applications to 9iAS infrastructure
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Development projects:
Eudora/Meeting Maker integration,
institutional calendar,
browser bookmark import,
integrated inbox
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Redesign of front page to align with institutional communication plan
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What LLNL did…
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LLNL FY03: Accomplishments
• Provided support to Web publishers and MyLLNL end users
(January – September 2003)
– 5,649 average visitors per day using MyLLNL
– 414 portal cases logged
– 13,087 staging requests processed by ~150 content publishers
– 97 staging requests required special handling
• Developed the Institutional Web Resource Center portal
• Developed and enhanced portlets
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My Favorites/My Applications
Special Announcements enhancements
Customizable Weather
Event in box and API
Livelink Enterprise Workspace
Institutional Calendar
Alpha paging upgrades
People lookup enhancements
Portal administration tools enhancements
Upgrades to various portlets to implement enhanced db connection
pooling, caching, and error handling
• Participated in the Oracle Portal 9.0.4 beta program
• Developed proposed Institutional Web governance model
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LLNL Web and content governance
• Goal for Institutional Web governance:
– Effectively manage LLNL’s Institutional Web in support of the
growing demand for web delivered content, applications,
document management systems, and user collaborations across
programmatic boundaries (workbenches).
– The Institutional Web includes the “llnl.gov” external web
presence, the “MyLLNL” intranet user interface built with portal
technologies, and the institutional web content publishing and
hosting services
• The current LLNL Institutional Web governance structure
includes defined roles and responsibilities for the oversight
of…
– Institutional content publication
• People and operations
• Practice community workbenches
• Institutional communication
– Process and organizational community workbenches
– Infrastructure and operations
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LLNL Web and content governance,
continued
People and
Operations*
Practice
Communities
Strategic Operations
Forum
Director’s Office
• My Page
Institutional
Communications
Panel
• External LLNL Web
– AHRD
– IPAC
– LSTO
– NIF
– PAO
– PP&SS
– URP
• Workbenches
- Administrative
- Facility Management
- IWeb Resource Center
- Managers/Supervisors
- Project Management
- Resource Management
- Workforce Management
- My Benefits
- My Leave Balances
- My Open Requests
(Helpdesk)
- My Training
- My Property
Institutional Content
Communications
• Internal Web
- Members TBD
Policies and procedures for LLNL web publications management
Director’s Office, PP&SS
Process Communities
Organizational Communities
Business Units
Infrastructure & Operations
AIS, CIO
Directorates
Institutional Web architecture life cycle, central authentication/single signon, production support, new development/integration
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LLNL Web and content governance,
continued
•
Roles and responsibilities for web and content governance PROPOSED
– The Administrative Information Systems Department (AIS) is responsible
for Infrastructure and Operations, which includes oversight of the
Institutional Web architecture, production support, and new development
and integration
• The Computation Directorate is responsible for central authentication/single
sign-on
• Various Technical Advisory Groups review policies for Infrastructure and
Operations
– The Director’s Office is responsible for oversight of institutional content,
including policies and procedures for institutional web publication
management, including
• Operations data used for the Institutional Personalized User Interface
• Practice communities’ alignment with institutional requirements and review of
their respective workbenches
• Content in the realm of institutional web communication, both internal and
external
– Individual business units are responsible for oversight, development, and
maintenance of process community workbenches
– Individual directorates are responsible for oversight, development, and
maintenance of organizational community workbenches
– Business units and directorates are encouraged to align their workbench
development with institutional requirements
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MyLLNL update
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MyLLNL update
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MyLLNL update
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MyLLNL update, continued
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MyLLNL update, continued
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MyLLNL update, continued
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MyLLNL update, continued
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MyLLNL update, continued
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MyLLNL update, continued
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MyLLNL update, continued
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What we’re going to do…
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LLNL FY04: Next steps (funded)
• Provide support for internal and external Web publishing
• Perform search tool research, analysis, and search results
improvements
• Develop and implement Web publishing
guidelines/standards
• Analyze and improve access control, group and user
management processes
• Implement new content management processes and
procedures
• Develop and implement strategy for archiving content
• Integrate content staging with Information Management
processes
• Standardize web and portal support operating procedures
• Standardize institutional use of My In Box and Calendar
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LLNL FY04: Next steps
(require funding)
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Oracle Portal 10g upgrade
Automation tools analysis and implementation
External Web upgrade
New and enhanced workbenches:
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Project Management workbench
Manager/Supervisor workbench
Computer Security workbench
Resource Management and Administrative workbench updates
• Data Warehouse portal interface
• Security portal
• Employee Handbook implementation
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LANL FY04: Next steps
• Expand the number of contributing developers through
the “portlet build kit” created to increase ease of adoption
• Continue to build managerial “to do” list by increasing the
number of “alerts” to managers indicating actions needed
(and their priority) while reducing related email
• Enable a “customer-service center” deliverable, FAQs for
managers
• Enhance infrastructure
• Build security portal
• Build safety portal
• Integration with Enterprise Project for deployment of new
Oracle application content
• Expansion of My LANL audience to include safety workers,
business team leaders and security specialists
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