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Dental Hygiene Process
of Care Model
B.Leggett
5/22/2016
Dental Hygiene
Program...Algonquin College
1
What is this model?
It provides a logical, systematic
approach to care
It is characterized by its client-centered
collaborative concept of care
It is based on the Human Needs
Conceptual model (Darby, 1990)
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OUTCOMES
EVALUATION
IMPLEMENTATION
PLANNING
ASSESSMENT
ASSESSMENT
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Human Needs Theory
Explains that :
human activity is
motivated by a
perceived need
AND
Human behaviour is
GOAL directed
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A Human Needs Approach
There are 11 human needs relevant to
dental hygiene care
If these needs are unfulfilled, specific
behaviours will be activated in order to
eliminate any perceived deficit
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#1.. Safety
Freedom from potential harm
Unmet need may be indicated by:
Abnormal vital signs
Potential for antibiotic premedication
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#2 Pain and Stress
Freedom from physical/emotional
discomfort
Unmet need may:
Be displayed by verbal OR non-verbal
behaviour
Involve fear or anxiety or
Discomfort prior to or during care
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#3 ..Wholesome facial image
Client may express
dissatifaction with
appearance of
teeth,or concerns re
breathe odour
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#4 ..Head and Neck –
Integrity of tissues
Deficits may be
discovered during
extra/intraoral
examination… such
as :
Presence of lesions
Gingival
inflammation
Bleeding on probing
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#5.. Functional dentition
A biologically sound and functionally
intact dentition
Signs of need deficit could include:
Difficulty in chewing
Teeth with signs of abrasion, caries,
trauma
Presence of plaque, calculus or stains
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Unmet Oral Health Needs
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#6 Adequate Nutrition
The need to ingest adequate nutrients
for body growth, repair and
maintenance
Deficits may include signs of:
Eating disorders
Rampant caries
Malnutrition
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#7 ..Appreciation and Respect
Involves the following aspects of the
dental hygienist - client relationship
Using empathic communication skills
Acting as client advocate
Understanding and accepting client’s
attitudes and emotions
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#8 .. Conceptualization and
Problem solving
The need to grasp ideas and concepts
Make sound judgements about own oral
health
D.H. should:
Measure client’s oral health knowledge
Explain disease process
Explain rationale for care
In order to;
Promote client’s self-evaluation
Enable client to understand rationale for treament
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# 9 .. Self-determination and
Responsibility
Involves the need for accountability for
one’s own health behaviours
Client must be a committed and active
participant in oral wellness
Involvement in setting goals
Facilitate decision making about role in
oral health
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#10 .. Territoriality
Respect for the
client’s personal
space
Awareness of
diverse cultures
Recognize issues
with personal
information
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#11 .. Value System
Involves the need to develop one’s own
priorities through experience and
culture
Care providers can advocate the
importance of optimum wellness
Exert influence in order to increase the
value placed on oral health maintenance
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Phases of the dental hygiene
process of care
Assessment
Information gathering on current health
status
Sources:
Observation
Clinical exams
X-ray
Reports from family
Lab tests etc.
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Diagnostic Statement
“ formal statement regarding the actual or
potential problems of a client that are
amenable to treatment through the DH
Process of Care” ( Mueller-Joseph, and
Petersen)
Provides the foundation for preparing the
care plan
Must respect the DH “scope of practice “
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DH Diagnosis
Is a two part statement which
describes:
An oral condition &
Possible etiology
Is based on both subjective & objective
data
Is validated with the client
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DH Diagnosis
FORMAT of STATEMENT
Describes client’s current condition “related
to” contributing factors
eg .. “potential for clinical attachment
loss related to high levels of periodontal
pathogens”
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Diagnostic Statements
Generalized dental abrasion related to
traumatic toothbrushing techniques
Generalized brown stain related to
cigarette smoking
Inflamed palatal mucosa related to
improper denture care
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Planning Care
Focus of care is meeting client’s needs
as identified in diagnostic statements
Goal is to resolve oral health problems
(deficits)
Involves analysis and synthesis of data
to develop strategies and interventions
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Stages of Planning
Setting priorities in collaboration with
client
Develop goals and establish desired
outcomes
“expected outcomes” language >>>
each should begin with
Client will…demonstrate, perform,
eliminate,stop, choose, remove etc.
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Planning Care
D.H. Diagnostic statement:
Increased potential for root exposure related to
incorrect brushing technique
Goal:
Decrease potential for root exposure
Intervention
educate client and demonstrate correct toothbrushing
method
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Planning Care
Expected outcome(s)
Client will demonstrate correct method at next
appoinment
Attachment levels will remain unchanged over next 12
months
Documentation
Outcomes should be specific and
measurable ( action language) and
prioritized with time guidelines
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Implementation of D.H.
Care Plan
Preparation of treatment area
Performance of “skills” plus
All educational interventions
Information and OHI
Counselling ( dietary, Smoking cessation)
Post treatment care
Record keeping
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Evaluation Phase
Failure to evaluate the client’s oral
health status after care may be
considered professional negligence
(Darby & Walsh, 1995)
Each goal should be reviewed—was it:
Fully met?
Partially met?
Not met at all?
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Evaluation Phase
Partially or completely unmet Goals
Goals unrealistic?
Time frames too short?
Client non-compliance?
Inaccurate diagnosis?
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Evaluation Phase
Goals Fully Met
Client goes on Supportive care plan
Recare intervals will vary
Process is on-going at every appointment
Always refer back to baseline data
Accurate documentation for continuing
maintenance of oral health
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D.H. Process of Care
Assessment
Evaluation
D.H. Diagnosis
Planning
Implementation
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