Transcript Document 7171072

There Is No Such Thing As A Silver Bullet:
CMS And Portals Will Not Solve Your Problems
Tom Franklin
Franklin Consulting
[email protected]
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Who is it for
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Who is involved in CMS implementation?
Who
Key users
Leading
project
Involved in
project
Library
IT service
Communications
Legal
Staff
Students
External users
other
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Who is involved in CMS implementation?
Who
Key users
Leading
project
Involved in
project
Library
IT service
Communications
Legal
Staff
Students
External users
other
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Who is it for?
Production
Delivery
Intangibles
Role/User Management
Authoring &
Transformation.
Aggregation.
Library Services
Metadata/Taxonomy
Management.
Templating.
Workflow.
Localization
Page Assembly &
Renditioning.
Index & Site Search
Personalization.
Caching & Replication.
Syndication.
Output to Alternate
Active User Group.
User-friendly Interface.
Accessibility/508
Compliance.
CMS Activity Reporting
Good Value:
Experienced Professional
Services Organization.
Strong Reseller or Integrator
Channel
Knowledgeable Sales Staff
Formats.
Promotion
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Who is it for?
System
Requirements
Security
Support
Application Server
Approximate Cost
Database
License
Operating System
Programming Language
Root Access
Shell Access
Audit Trail
Captcha
Content Approval
Email Verification
Granular Privileges
Kerberos Authentication
LDAP Authentication
Login History
NIS Authentication
NTLM Authentication
Pluggable Authentication
Problem Notification
Sandbox
Session Management
SMB Authentication
SSL Compatible
SSL Logins
SSL Pages
Versioning
Certification Program
Commercial Manuals
Commercial Support
Commercial Training
Developer Community
Online Help
Pluggable API
Professional Hosting
Professional Services
Public Forum
Public Mailing List
Third-Party Developers
Web Server
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Users Conference
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Who is it for?
Ease of Use
Performance
Management
Drag-N-Drop Content
Email To Discussion
Friendly URLs
Image Resizing
Macro Language
Mass Upload
Prototyping
Server Page Language
Spell Checker
Subscriptions
Template Language
UI Levels
Undo
WYSIWYG Editor
Advanced Caching
Database Replication
Load Balancing
Page Caching
Static Content Export
Advertising Management
Asset Management
Clipboard
Content Scheduling
Content Staging
Inline Administration
Online Administration
Package Deployment
Sub-sites / Roots
Themes / Skins
Trash
Web Statistics
Web-based Style/Template
Management
Web-based Translation Management
Workflow Engine
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Who is it for?
Interop
Flexibility
Built-in Applications
Content
Syndication (RSS)
FTP Support
UTF-8 Support
WAI Compliant
WebDAV Support
CGI-mode Support
Content Reuse
Extensible User Profiles
Interface Localization
Metadata
Multi-lingual Content
Multi-lingual Content
Integration
Multi-Site Deployment
URL Rewriting
Wiki Aware
Blog
Chat
Classifieds
Contact Management
Data Entry
Database Reports
Discussion / Forum
Document Mgmt
FAQ Management
File Distribution
Groupware
Guest Book
Help Desk
Job Postings
Link Management
Mail Form
XHTML Compliant
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My Page
Newsletter
Photo Gallery
Polls
Project Tracking
Search Engine
Site Map
Surveys
Syndicated Content
(RSS)
Tests / Quizzes
Time Tracking
User Contrib
Web Services Front
End
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Who is it for?
Commerce
Affiliate Tracking
Inventory Management
Pluggable Payments
Pluggable Shipping
Pluggable Tax
Point of Sale
Shopping Cart
Subscriptions
Wish Lists
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What is it for?
Commerce
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
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Where is the data?
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What can users do to the data?
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Some questions for CMS implementers
 Who is it for?
 How does it relate internal and external
information?
 How does it relate to research data?
 How does it relate to Blogs?
 Will it Wiki?
 Who owns the content?
 Who is responsible for the metadata?
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And portal
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Hype Hype Hype Hype
 “We will do nothing short of transforming our cars
and trucks into a portal for the Internet.”
– Jacques Nasser – Ford CEO – 1/2000
 “Wine.com will become the wine portal.”
– Peter Granoff CEO 1/2000
 Digiscents is building the Snortal – a web portal for
interactive smelling experiences.
With thanks to Howard Strauss, Princeton
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With more apologies to Howard Strauss
C PAD
Customized
Personalized
Adaptive Desktop
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Customization
 Done by the portal software when you authenticate.
 The more it knows about you the better it can do.
 Determines how a portal looks the first time you see
it – and every time your cohorts, roles, and functions
change.
 Customizes differently for different hardware desktops, laptops, palmtops, net appliances,
i-watches, etc.
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Personalization
 Let’s you change the portal for the way you work.
 Subscribe/unsubscribe to channels and alerts
 Set application parameters – reports and report
parameters, cities, stocks, dates, e-mail and chat defaults
 Format portal page – colors, fonts, columns, …
 Create/edit profiles
 Add/remove links
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Adaptation
 Knows your schedule and workflow. For a manager
during salary reviews, e.g.,
 Warns you early about them.
 Gives you access to last year’s reviews, salaries, etc. and
this year's guidelines and apps.
 Lets you schedule employee review meetings
 Finalizes, checks, and submits your recommendations.
 Goes away until you need it again next year.
 Saves common things you do
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Desktop
 Replaces your desktop.
 Hides your operating system.
 Access to files, data, applications, the web,
e-mail, chat, LANs, WANs, and everything
you commonly access from your computer
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“An enterprise-wide CMS will fail unless all
stakeholders are involved from the outset”
Step two designs
No Silver Bullet:
Essence and Accidents of Software Engineering
by Frederick P. Brooks, Jr.
http://www.computer.org/computer/homepage/misc/Brooks/
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