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CHAPTER 1
CHANGING NATURE OF
HUMAN RESOURCE
MANAGEMENT
Chapter 1

CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
Objectives
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Identify four major current challenges in HR
management
List and define the seven major categories of HR
activities
Identify the three roles of HR management
Discuss HR management as a strategic business
contributor
Explain why HR professionals and operating
managers must work together
Discuss how ethics and professionalism affect HR
management
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-2
Chapter 1
CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT

HR Management Challenges
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Economic and technological change
Workforce availability and quality
Demographics and diversity issues
Organizational restructuring
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-3
Chapter 1
CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-4
Chapter 1
CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-5
Chapter 1

CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
HR Management is Composed of
Several Groups of Interlinked Activities
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HR planning and analysis
Equal employment opportunity
Staffing
HR development
Compensation and benefits
Health, safety, and security
Employee and labor / management relations
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-6
Chapter 1

CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
HR as a Strategic Business Contributor
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Enhancing organizational performances
 Planning
 Redesigning
 Financial accountability
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Expanding human capital
 Attracting/retaining staff
 Training/development
 Identifying/rewarding performance
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Organizing the HR unit
 Decentralizing
 Outsourcing
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-7
Chapter 1
CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-8
Chapter 1
CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-9
Chapter 1

CHANGING NATURE OF HUMAN RESOURCE MANAGEMENT
Ethics and Management
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What is ethical behavior?
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Extended consequences
Multiple alternatives
Mixed Outcomes
Personal effects
Responding to ethical situations
 Applicable laws, regulations, and government codes
 Organizational standards
 Professional standards
Human Resource Management, 9E
Mathis and Jackson © 2000
South-Western College Publishing
1-10