Transcript CV - antoninopaolini.it

ANTONINO PAOLINI RESUME
Via Macedonio Melloni 13 - 00146 Rome (Italy)
335/19.36.065 - [email protected]
PE RS O N AL
DE TAI LS
Date of Birth: 23.11.1973
Place of Birth: Pescara (PE), Italy
Residence: Rome
Nationality: Italian
Marital Status: married with a daughter
CUR RE N T W O RK EX P E RI E NCE
From 01/01/2013: Quality & Performance team leader for Hello bank!, Customer Development Unit:
 definition, development and management of Cross Selling Campaigns on internal and external digital
channels;
 definition of webcam recognition process for prospect on boarding;
 product management of Hello! Saving, innovative social banking service;
 product management of Hello! Home, first branchless process in mortgage market at Group level;
 adoption and development of contact management platform with chat and social network widget for
Customer Care management;
 adoption and development direct email marketing platform and set-up of new team specialized in storytelling by DEM and design of responsive email layout;
 set-up of internal report system for commercial and operational dashboard, based on internal CRM and
Google Analytics;
 set-up on internal control system for new Customer check-up, according to internal (Compliance, Legal
and Internal Audit Departments) and external (Bank of Italy) recommendations;
 integration of Hello bank! in BNL organization as new service model inside the omnichannel strategy of
Retail banking Department
PRE V I O US W OR K EX P E RI E N CE S
From 01/04/2010 to 31/12/2012: Governance team leader for BNL S.p.A., Organization Unit:
 banking process reengineering according to Lean Six Sigma methodology, with focus on back
accounting and front-end administrative processes;
 re-organization and optimization of regional back-office units;
 under the coordination of Global CFO Department., management of integration of accounting IT
platform and internal control system with Holding model.
From 16.02.2009 to 31.03.2010: senior finance analyst for UniCredit Holding S.p.A., Consolidated
Accounts Unit:
 management and development of reporting package system for UniCredit Consolidated Financial
Reports;
 optimization and documentation of accounting and administrative processes for Consolidated Accounts
Unit.
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ANTONINO PAOLINI RESUME
Via Macedonio Melloni 13 - 00146 Rome (Italy)
335/19.36.065 - [email protected]
From 01.01.2008 to 15.02.2009: senior finance specialist for UniCredit Holding S.p.A., Accounting
Compliance Staff Unit:
 as entity manager for UniCredit S.p.A. legal entity and under the global coordination of CFO Strategic
Processes Optimization and Control Unit, definition and management of project activities for the
development of internal control system required by 262/2005 Italian Saving Law, with specified focus on
Holding Financial Statements processes;
 as senior accounting specialist from Capitalia Group, involvement in the integration project between
Capitalia and UniCredit, with direct responsibility on the closing and transfer of accounting activities to
the new Units.
From 01.09.2006 to 31.12.2007: senior accounting specialist for Capitalia S.p.A., Accounting Unit:
 coordination of Holding accounting activities;
 organization and management of optimization projects of Capitalia Group accounting system, according
to internal and external control needs in terms of data quality;
 with the support of Ernst & Young consultants, definition and evolvement in the mapping of accounting
processes with COSO Framework methodology, in order to create the internal audit and certification
system requested by 262/2005 Italian Saving Law for Capitalia Group.
From 01.01.2005 to 31.08.2006: senior business analyst in Capitalia Informatica S.p.A., Governance Unit:
 as project manger for Group Chart of Account project, evolvement in the administrative and IT
integration process between the three major banks of Capitalia Group: Banca di Roma, Banco di Sicilia
and Bipop-Carire;
From 01.03.2003 to 31.12.2004: junior business analyst in Banca di Roma S.p.A., ICT & Organization Unit:
 with the support of KPMG consultants, assessment and re-engineering of finance and back-office
processes, in order to improve organizational effectiveness and efficiency and to ensure the compliance
to I.R.F.S. - International Reporting and Financial Standards.
From 05.09.2001 to 28.02.2003: junior development analyst in IBM Italia S.p.A., Application Program
Development Center in Rome:
 porting of E.R.P. suite (IBM A.C.G.) from legacy system to web-oriented platform: analysis of customer
requirements, definition of organizational solutions (processes, system and people), design of
processes with UML modeling tools, roll-out and support to final users.
From 15.05.2001 to 04.09.2001: UniSalute S.p.A., insurance company of Unipol Group.
From 15.02.2001 to 15.05.2001: 3-years training for Chartered Accountant license in Chieti (CH), Italy
(completed in the next years in Rome).
From 01.09.1998 to 10.01.2000: founder of AMP Internet Consulting, local web-company specialized in
web-design and networking services for small business and public companies.
ED UC ATI ON & Q U ALI FI C ATI ONS
Diploma: Maturità Scientifica, 50/60 - Liceo Scientifico “Alessandro Volta” - Francavilla al Mare, 1987/1992.
Degree: Economics, 110/100 cum laude - Università degli Studi “G. D’Annunzio” – Pescara, 1993/2000.
Postgraduate courses:
 “Planning & Reporting Systems”, Luiss Management School in Rome, 2003;
 “E-Commerce” Università degli Studi “G. D’Annunzio” in Chieti, 2001.
www.antoninopaolini.it
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ANTONINO PAOLINI RESUME
Via Macedonio Melloni 13 - 00146 Rome (Italy)
335/19.36.065 - [email protected]
ICT
S KI LLS
Office Automation: MS Office Suite, PhotoShop.
E.R.P.: Sap R/3, J.D. Edwards, IBM A.C.G., Tagetik CPM.
CRM: Teradata, CISCO eGain, SalesForce, Business Objects, SAS.
Marketing Automation: Oracle Eloqua , LivePerson, IgnitionOne, Google Analytics, Goole Tag manager,
Google AdWords, Criteo, Facebook Offer Manager, ContactLab, Responsa.
IT Certification: Google Analytics Individual Qualification.
F ORE I GN L AN G U AGE S
Foreign Language: excellent written and fluent spoken English (upper-intermediate level).
Certification: First Certificate in English (FCE) - University of Cambridge, 2002.
English Course: level 5 English course at The British Council - Rome, 2001/2002.
O THE R I NFO RM ATI O N
Preferred job area: Marketing, Sales, Business Innovation
Preferred location: Rome / Milan
Transfer: willing to travel on business or to relocate if necessary, also abroad.
NO TE S
Privacy: I hereby authorize the use of my personal details solely for circulation within the Company
according to the Italian Legislative Decree 196/2003.
_______________________
ANTONINO PAOLINI
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