College Connection Weatherford College November 15, 2007 Presenter Luanne Preston, Ph.D. Executive Director, Early College Start and College Connection [email protected] 512-223-7354
Download ReportTranscript College Connection Weatherford College November 15, 2007 Presenter Luanne Preston, Ph.D. Executive Director, Early College Start and College Connection [email protected] 512-223-7354
College Connection
Weatherford College November 15, 2007
Presenter Luanne Preston, Ph.D.
Executive Director, Early College Start and
College Connection
[email protected]
512-223-7354
Agenda
Closing the Gaps Overview
College Connection
Overview
College Connection
How It Works Program Results Program Recognition State and National Interest in Expansion
College Connection
How To Start
College Connection
Guiding Principles Common Challenges Questions and Answers
Texas Higher Education Coordinating Board’s Strategic Plan
“Closing the Gaps” Overview
Closing the Gaps in Participation
Closing the Gaps
warns that if more Texans do not receive college degrees by 2030, the State could lose up to $40 billion in annual household income.
The goal is to increase student enrollment in higher education by 630,000 by 2015.
Most students will elect to start at a community college.
Weatherford College expects over 7,440 more students by 2015.
Source: http://www.thecb.state.tx.us/ClosingtheGaps/ctgtargets_pdf.cfm?Goal=1
College Connection
Overview
Education Beyond High School
Increases earning potential and employment opportunities U.S. Department of Education
Learn to Earn
90000 80000 70000 60000 50000 40000 30000 20000 10000 0 Le ss th an H S H S D ip loma Some C ol le ge A ss oc iate Bac he lor 's M as te rs Source: Postsecondary Education OPPORTUNITY P h.D
.
P rofe ss ion al
Excuses For Not Continuing Your Education
No one in my family has ever gone to college.
I’ve been in school for 12 years. That’s enough! I just want a good job.
I can’t afford it.
I don’t know what I want to do with my life.
College is too hard.
I won’t fit in.
I don’t know how to apply or where I want to go.
Source: Adapted from The College Board’s “Seven Excuses Not to Go to College and Why They’re Lame”
Improving High School to College Transitions
Provide admission and pre-enrollment services to seniors on their school campuses Create an expectation that “College is in everyone’s future.” Increase percentage of high school seniors who enter college after high school graduation.
Weatherford College Service Area College Transition Rates Texas High School Graduates from FY 2006 Enrolled in Texas Higher Education Fall 2006
School District
Aledo Alvord Boyd Bridgeport Brock Bryson** Chico Decatur
Total High School Graduates
269 40 65 131 57
Students Enrolled in Texas Universities
103 38% 6 10 32 17 15% 15% 24% 30%
Students Enrolled in Texas 2-year Colleges
90 34% 10 14 32 21 25% 22% 24% 37%
Students Not Located in Texas Higher Education *
76
28%
24 41 67 19
60% 63% 52% 33%
61 225 16 47 26% 21% 16 77 26% 34% 29 101
48% 45%
*Includes students who were not enrolled in Texas colleges or universities in the year immediately following graduation, as well as students who were enrolled out-of-state.
**Districts with less than 25 graduates are not included in this report.
Source: http://www.thecb.state.tx.us/Reports/PDF/1324.PDF
Weatherford College Service Area College Transition Rates Texas High School Graduates from FY 2006 Enrolled in Texas Higher Education Fall 2006
School District
Gordon** Granbury Jacksboro Lipan ** Millsap Mineral Wells Paradise Peaster
Total High School Graduates Students Enrolled in Texas Universities
380 64 65 190 63 59 111 27 9 36 15 13 29% 42% 14% 19% 24% 22%
Students Enrolled in Texas 2-year Colleges
87 13 20 54 21 16 23% 20% 31% 28% 33% 27%
Students Not Located in Texas Higher Education *
182 24 36 100 27 30
48% 38% 55% 53% 43% 51%
*Includes students who were not enrolled in Texas colleges or universities in the year immediately following graduation, as well as students who were enrolled out-of-state.
**Districts with less than 25 graduates are not included in this report.
Source: http://www.thecb.state.tx.us/Reports/PDF/1324.PDF
School District
Perin-Whitt** Poolville Santo Slidell ** Springtown Strawn ** Tolar Weatherford
Total
Weatherford College Service Area College Transition Rates Texas High School Graduates from FY 2006 Enrolled in Texas Higher Education Fall 2006
Total High School Graduates Students Enrolled in Texas Universities Students Enrolled in Texas 2-year Colleges
31 32 230 38 415
2,415
1 10 34 18 82
587
3% 32% 15% 47% 20%
24%
17 11 73 7 165
744
55% 34% 32%
Students Not Located in Texas Higher Education *
13 11 123 19% 40%
31%
13 168
1,084 42% 34% 53% 34% 40% 45%
*Includes students who were not enrolled in Texas colleges or universities in the year immediately following graduation, as well as students who were enrolled out-of-state.
**Districts with less than 25 graduates are not included in this report.
Source: http://www.thecb.state.tx.us/Reports/PDF/1324.PDF
College Connection
How It Works
College Connection Program
Many high school students find the college enrollment process intimidating.
Austin Community College provides hands on,
one-on-one support
to assist every student through
each step
of the college admissions process.
During graduation ceremonies, high school graduating seniors receive acceptance letters to Austin Community College.
Students Receive Services at the High School: Required
• Admission application • ASSET or COMPASS • Pre-advising • Academic advising • Graduation letter
Recommended
• Senior presentation • Financial aid application
Optional
• Student life info • Teleconference • Campus tours • Registration • Other
College Connection Activity Grid Sample
ISD District Lead: Del Valle HS Lead: Sandra Dowdy, Assistant Superintendent, 512-386-3040, [email protected]
Jean MacInnis, Principal, 512-386-3210, [email protected]
Admin. Assistant: Nadene Norwood, 512-386-3211, [email protected] ACC District Lead: Mary Hensley, 223-7618, [email protected]
Exec. Assistant: Esther Buzard, 223-7618, [email protected]
College Connection Lead: Luanne Preston, 223-7354, [email protected]
Admin. Assistant: Laurie Clark, 223-7354, [email protected]
Senior Count:400 Activity High School Planning Committee Meeting
College Connection
Agreement Senior Presentation Kickoff Activity Admissions Application Make-Up Day Date August 9, 2007 Prior to beginning Fall semester September 13, 2007 October 10, 2007 Time 2:00 p.m. – 3:00 p.m.
10:30 a.m. – 11:30 a.m.
8:30 a.m. – 4:00 p.m.
Location Equipment Del Valle Admin 5301 Ross Road Del Valle, TX Auditorium Rooms A205, C216, D130, D208 Communication • E-mail • Announcement SHADE/BOLD – Required
College Connection
Activities Del Valle HS Contact (*Lead Contact) name@del valle.k12.tx.us
*Jean MacInnis Jmacinnis *Sandra Dowdy Sdowdy • Notice in parent newsletter • Notice on high school website *Sarah Mabry Sarah.mabry
• Non-citizen students must obtain alternate ID before completing application *Sarah Mabry Sarah.mabry
ACC District Contact (*Lead Contact) [email protected]
*Luanne Preston luanne *Luanne Preston luanne *Ashley Williams awillia4 *Pat Colunga pcolunga
Lifetime Acceptance “at ACC”
Application never discarded Provide a permanent college home Students come to ACC: ◦ Full-time ◦ Part-time ◦ In Summer for transfer ◦ After military service ◦ ◦ After career changes Co-enroll while attending 4-year institution
Lifetime Acceptance “at ACC”
Cohorts can be tracked by semester of entry Longitudinal data collected for ◦ Retention ◦ ◦ Completion Success
Program Results
College Connection
School Districts 2003-04 Year 1 San Marcos 2004-05 Year 2 Austin Bastrop Del Valle Leander San Marcos 2005-06 Year 3 Austin Bastrop Del Valle Hays Leander Manor Pflugerville San Marcos 2006-07 Year 4 Austin Bastrop Blanco Del Valle Elgin Fredericksburg Harper Hays Jarrell Johnson City Lago Vista Leander Liberty Hill Lockhart Luling Manor Nixon-Smiley Pflugerville Prairie Lea Round Rock San Marcos Smithville 2007-08 Year 5 Austin Bastrop Blanco Del Valle Dripping Springs Eanes Elgin Fredericksburg Georgetown Harper Hays Jarrell Johnson City Lago Vista Lake Travis Leander Liberty Hill Lockhart Luling Manor Nixon-Smiley Pflugerville Prairie Lea Round Rock San Marcos Smithville Wimberley
School Districts Participating in the College Connection Program 2007-2008 School District
Austin ISD Bastrop ISD Blanco ISD Del Valle ISD Dripping Springs ISD Eanes ISD Elgin ISD Fredericksburg ISD Georgetown ISD Harper ISD Hays CISD Jarrell ISD Johnson City ISD Lago Vista ISD
Number of High Schools
3 1 1 1 12 2 1 2 1 1 2 1 2 1
Number of Seniors
5,189 609 72 544 265 650 264 247 791 62 723 48 52 89
Year Started
2004 2004 2006 2004 2007 2007 2006 2006 2007 2006 2005 2006 2006 2006
School Districts Participating in the College Connection Program 2007-2008 School District
Lake Travis ISD Leander ISD Liberty Hill ISD Lockhart ISD Luling ISD Manor ISD Nixon-Smiley CISD Pflugerville ISD Prairie Lea ISD Round Rock ISD San Marcos CISD Smithville ISD Wimberley ISD
Total (27) Number of High Schools
1 1
58
2 4 1 2 1 2 1 4 1 5 2
Number of Seniors
415 1,518 180 387 131 255 57 1,385 17 2,790 483 140 169
17,532 Year Started
2007 2004 2006 2006 2006 2005 2006 2005 2006 2006 2003 2006 2007
College Connection Program Growth
Over 4 years: 1 school district to 27 school districts 2 high schools to 58 high schools 400 students to 17,000+ students
The College Connection Program Works!
ISD San Marcos Austin Bastrop Del Valle Leander Hays Manor Pflugerville Students NOT located in Texas Higher Education
Fall 2003
Students NOT located in Texas Higher Education
Fall 2004
Students NOT located in Texas Higher Education
Fall 2005
Students NOT located in Texas Higher Education
Fall 2006
2006 Increase of Students in Higher Ed Since Implementation Number
273 2,155 286 293 444 281 51 194
Percent
66%
56% 69% 77% 48% 57% 57% 47%
Number 219
2,066 234 312 459 309 74 201
Percent
55%
56% 57% 80% 48%
56% 57% 47%
Number 234 2,005 239 236 422 290 87 204 Percent 59
%
54% 54% 66% 42%
55% 62% 48%
Number 294 2,014 282 229 418 286 89 156 Percent 66
%
52
%
61
%
71
%
40
%
51% 68% 46%
0 % 4 % -4 % 9 % 8 % 5 % -6 % 2 % Blue=Year
College Connection
started Red=Year Seniors attend ACC after
College Connection
1-Source: http://www.txhighereddata.org/Reports/PDF/0961.pdf
2-Source: http://www.txhighereddata.org/Reports/PDF/0963.pdf
3-Source: http://www.thecb.state.tx.us/Reports/PDF/1161.PDF
College Connection
Diversity of Participants 2006-07
Traditionally Underrepresented in Higher Education - Students Enroll at ACC
More than 55% of
College Connection
enrollees are minorities Higher percentage entering ACC through
College Connection
than in the general ACC student population
College Connection Results for ACC, 2004-2007
◦ ◦ Positive effect on Fall enrollments Immediate great results: 37.6% increase first year 59% increase over two years ◦ ◦ ◦ Positive effect on Early College Start enrollments 25.6% increase in enrollment from ‘04 to ’05 45% increase in enrollment from ’04 to ’06 3,209 students enrolled Summer 2007 (record-breaking ECS enrollment) ◦ Positive effect on Tech Prep enrollments 4,336% increase in number of students receiving Tech Prep credit 36 students in 2003-04 48 students in 2004-05 293 students in 2005-06 1,597 students in 2006-07
Program Recognition
College Connection Program National Acclaim & Recognition
• THECB Star Award Award Recipient November 2006
Awards Received
• Excelencia in Education Award Semi-Finalist October 2006 • Bellwether Award Award Recipient January 2007
State and National Interest in Expansion
National Interest:
Florida Department of Education
Launched state-wide campaign in April 2007 called “Go Higher-Get Accepted” modeled after
College Connection
Maine Interest in College Connection
Proposed law requiring graduating high school seniors to complete at least one college application before getting diploma.
Support from “Compact for Higher Education”
“Attaining advanced levels of education for disadvantaged students cannot be done without developing a college-going culture in every middle school and high school in the state of Texas...then suddenly, (going to college) changes from being a possibility to an expectation.” --Raymund Paredes Commissioner, Texas Higher Education Coordinating Board January 6, 2005
THECB Statewide College Connection Expansion 2007-2009
•
Ten Schools Receive Implementation Grants
• • • • • • • • • • Alamo Community College District Blinn College Del Mar College Houston Community College System Lee College Odessa College Richland College South Texas College Tarrant County College District
Weatherford College
THECB Statewide College Connection Expansion 2007-2009
•
Five Schools Receive Planning Grants
• • • • • Cedar Valley College Cisco Junior College Northeast Texas Community College Paris Junior College Victoria College
THECB Statewide College Connection Expansion
•
Schools Already Adopting College Connection
• Alamo Community College District • Coastal Bend Community College • Del Mar Community College • Houston Community College District • Temple Community College • Victoria College
External Support for ACC
Funding to expand
College Connection
Funding for Mobile Go Center Funding for statewide
College Connection
Regional Forums
Mobile Go Center
Related Initiatives
Mini-
College Connection
for Adult Education
College Connection
Scholarships
College Connection:
How To Start
Formal Agreement
Between college and school district Signed by chancellor and/or president and superintendent Establishes transfer of student data from high school to college Details responsibilities and expectations
Advance Briefing
District/Central Office Staff
High School Principal
Planning Meeting
One meeting held annually usually in the Summer Schedule one hour (slightly longer for new schools or multiple schools) Complete activity grid Focus on scheduling Leave activity details for * contacts
Communications between School District and College
Electronic via list serv Updated activity grid sent via e-mail when changes occur
College Connection
website links iCal ◦ Combined calendar for internal use
Data Collection
Collect electronically (Excel spreadsheet) Collect from high school ◦ ◦ ◦ ◦ ◦ Name Address DOB HS Student ID (for later record matching) Test Scores (HS Exit Exam, SAT, ACT) Mark records as
College Connection
cohort in student database
Data Follow-Up
Track by school, how many students complete each activity May need multiple visits to get 100% participation Give high school principal participation rates for use at graduation announcement ceremony Report Fall enrollment from pilot schools (compare to benchmark), Spring persistence
Austin Community College College Connection Website
www.austincc.edu/isd
Access to scheduled activities for students, parents, and school officials Calendars Links to pertinent ACC school district sites
Website
Participating schools
Links to school pages
Link to college pages of interest
Press coverage/special events
College Connection Logo
College Connection:
Guiding Principles
Guiding Principles:
College Connection
Deliver services on high school campus ◦ “If they’re really interested, they should come to us” ◦ “Getting them to the college campus really gets them excited; they need to see the college campus” ◦ Traditional recruitment has not produced desired results What if the school wants to bring students to the college campus for activities other than campus tours?
◦ Ascertain the school’s purpose – this approach can be useful in some circumstances, but it is generally more efficient to serve students at the high school
Guiding Principles:
College Connection
◦ ◦ ◦ ◦ Work with every category of high school student ◦ Gifted and talented Advanced Placement/Honors Bilingual/ESL Section 504 Special Education
Guiding Principles:
College Connection
Students do not need to repeat steps ◦ Dual-credit students do not have to re-apply ◦ Exempt students do not have to re-test Design activities within one bell period ◦ ◦ Exception is assessment testing Be respectful of instructional time Deliver services during school day Customize service delivery to meet high school needs, honor school preferences Look for ways to incorporate suggestions of school personnel
Guiding Principles: Personnel
Team structure has worked for ACC Sharing personnel across departments Cross-train and re-deploy ◦ Recruiter/advisers Use trained college volunteers outside their regular duties ◦ Tutors proctor tests
Guiding Principles: Personnel
Have personnel assigned to specific schools ◦ Builds relationships and trust ◦ Early warning about problems One “expert” available on-site ◦ Example: One admissions coordinator to address complex matters; other team members may be generalists
Guiding Principles: Personnel
Have college personnel responsible for results ◦ Level of participation in each activity How many completed the activity?
Do the preliminary results approach the projected numbers?
Did most students apply?
Did about 50% test?
◦ Interim results Have checkpoints Contact responsible school or district personnel in time to provide make-up dates before end of year, if numbers are low
Guiding Principles:
Sequencing Activities
Required Activities ◦ What does a student have to complete, at a minimum, to enroll at your institution?
Application How much time is needed for an application to be available in the student information system?
TSI compliance (Assessment) What tests do you offer students?
How much time is needed for scoring?
College Connection: Activity Sequence
College 1.
2.
3.
4.
5.
6.
7.
8.
9.
Senior Presentation Admission application Financial aid application ASSET assessment Tour of Austin Community College campus(es) Pre-Advising Advising Acceptance letter to Austin Community College at graduation Registration for Austin Community College classes School District 1a. Senior Roster 3a. Test Score Roster Red=Required Blue=Recommended Black=Optional
Guiding Principles:
Sequencing Activities
Required Activities ◦ What does a student have to complete, at a minimum, to enroll at your institution?
Orientation Is orientation mandatory?
Do you enforce its completion before students can register?
Before they can be advised?
Advising Is advising required prior to registration?
What action allows a student to register?
Guiding Principles:
Sequencing Activities
Recommended Activities ◦ FAFSA Completion ◦ Senior Presentation ◦ ◦ Optional Activities ◦ Career Information Campus Tours College Days
Guiding Principles:
Sequencing Activities
When to schedule activities?
◦ Planning Meeting After graduation, before fall semester Before spring, if all activities to be completed in spring ◦ Senior Presentation Prior to first activity, as soon as possible after school starts Usually admissions follows ◦ Admissions Application End of September, October, or November through Thanksgiving After receipt of data roster In time, where possible, for seniors to prepare for Spring dual credit registration
Guiding Principles:
Sequencing Activities
When to schedule activities?
◦ Assessment End of January through early March After receipt of test score roster – timed to allow maximum number of SAT/ACT test scores to be included Allows students to receive the most instructional content prior to testing ◦ Financial Aid Mid-January through Mid-March Presentations timed to coincide with W-2 arrival, tax preparation, and meet college priority filing deadlines Night presentations and workshops for parents and students Financial Aid Saturdays
Guiding Principles:
Sequencing Activities
When to schedule activities?
◦ New Student Orientation ACC calls this step “pre-advising” Completed online as ACC 101 Live program replaced by online module per school request School manages where and when students complete Student prints checklist as proof of completion Many schools schedule during advisory Schedule window of time prior to academic advising Recommend 1-3 weeks prior to advising session
Guiding Principles:
Sequencing Activities
When to schedule activities?
◦ Academic Advising Mid-February through Mid-April Allow time, if needed, for test scores to be entered or processed and available to advisors ACC requires three weeks is using ASSET ◦ Complete all
College Connection
activities by mid April ◦ Deliver graduation packets three weeks prior to ceremony
Guiding Principles:
Sequencing Activities
Senior Presentation DVD
See, it didn’t hurt!
Recruiter’s name [email protected]
Guiding Principles: Scheduling
The planning meeting for each school should occur before Fall semester, or as soon after school starts All events should be completed by mid-April with rare exceptions ◦ The month of May through end of school is extremely busy on high school campuses A student should be able to complete an individual activity (exception assessment testing) with one bell period
Guiding Principles: Scheduling
Provide capacity to staff activities at more than one school on the same day Decide what dates are ineligible for college personnel ◦ ◦ First day of registration Two weeks leading up to start of semester ◦ First week of classes
Guiding Principles: Scheduling
◦ ◦ Plan on the following high school availability constraints: ◦ ◦ ◦ End of six-week grading period/testing TAKS testing dates A/B Block scheduling (must provide activities on both A and B days) ◦ Sports conflicts Example: Tuesdays and Fridays are varsity basketball game days Mondays and Fridays are the worst attendance days Beginning/end of semester ◦ Spring Break date differential (HB1)
Guiding Principles: Scheduling Efficiency
Schools are deeply concerned about loss of instructional time All
College Connection
required activities can be completed in the equivalent of one school day
Guiding Principles: Scheduling Efficiency
Size of school may allow for combined activities ◦ Example: Senior Presentation followed by Application Advantages – Immediacy A/B Block bell periods are 90 minutes long
Guiding Principles: Scheduling Efficiency
Length of bell period may allow for combined activities ◦ Example: Application, FAFSA Pin Number, online pre-advising Advantages Uses entire bell period Already disrupted for application Eliminates need for a second pullout Disadvantages Students usually complete pre-advising well before advising Increases chance they will not retain important information High school staff must retain printed checklist for students to avoid loss
ACC 101 Demonstration
http://www.austincc.edu/acc101/index_content.html
Scheduling Efficiency – How Much Time?
Senior Presentation – 20 minutes Admissions Application – 25 minutes ◦ ◦ Residency Form Missing Credentials Assessment – 5 hours ◦ Partial testing takes less time Math only – 1 hour Reading/writing – 2.25 hours Pre-Advising – 25 minutes Advising – 15 minutes average
Planning Meeting Recommended Participants
College High School District lead person Principal Implementation lead person Team leader for services ◦ Admissions representative ◦ ◦ ◦ ◦ ◦ Financial Aid representative Assessment representative Recruitment representative Advising representative Recorder Grade level principal or AP Lead or senior counselor Person in charge of testing/scheduling Tech person (use of computer labs) Other staff who works with the “senior class”
Planning Meeting Recommended Things to Bring
College High School College Calendar Bell schedule Admissions Team Calendar Financial Aid Team Calendar Assessment Team Calendar Student Recruitment Team Calendar Advising Team Calendar School calendar A/B Block scheduling Testing calendar
College Connection
Planning Meeting Demonstration
Best Practices—Getting Started
Small and successful=Others will come Get internal support from: ◦ Information Technology ◦ ◦ ◦ ◦ ◦ ◦ Public Relations Dual Credit Tech Prep Foundation Student Recruitment Student Services Do away with thinking that students “have to come to the college” to meet college processes Focus on what works for the school district
Best Practices—After You’ve Started
Use publicity and press conferences at every opportunity Get Foundation involved in raising scholarships Make a presentation to each school district Board Keep College Board of Trustees involved
Best Practices—After You’ve Started
Continually thank and recognize participants Involve staff in recognitions Keep
College Connection
process simple Name a single point-of-contact for problem solving Utilize technology for communication including web, listserv, and online calendars (I-Cal) Build a superintendents’ e-mail list
Best Practices—After You’ve Started
Increased enrollments will build programs and support staff ◦ ◦ ◦ ◦ ◦ ◦ Many good “off shoots” develop: ◦ Chamber of Commerce events/support Grants and Contracts Annexation Scholarships ◦ ◦ Continuing education Training Teacher certification Instructional Aide Training Dual Credit ◦ ◦ Tech Prep Other
Best Practices—After You’ve Started
Have joint College and School District Board meetings Form College/ISD Executive Team Provide immediate response/service Pace for success
Common Challenges
Challenge #1 – Faculty Resistance
Why does this occur?
◦ Faculty not well-informed about the program ◦ Some have traditional bias against community colleges Concerns about quality of programs/instruction and transferability of classes
Strategy – Counter Faculty Resistance
Feature a
College Connection
presentation at general faculty meeting Provide general information about TCCD programs, costs, state-wide transfer of classes between public institutions Provide dates of pullouts well in advance, to allow for faculty planning Emphasize benefits to students ◦ Students will be “ready-to-register” at TCCD at the end of the year
Challenge #2 – Student Resistance
Why does this occur?
◦ Students not exposed to the program in advance ◦ Some are convinced they are going to college elsewhere or convinced they won’t need to go at all ◦ A “cool” student has refused to participate
Strategy – Lessen Student Resistance
Schedule a
College Connection
senior presentation before activities begin Encourage participation and explain program benefits to any student refusing to participate Recruit school opinion leaders and role models to influence their peers
Challenge #3 – Alleviate Parent Concerns Why does this occur?
◦ Parents don’t want to give sensitive family income information to students, school or college staff ◦ No computer access at home ◦ Parents’ work schedule prevents easy completion
Strategy – Counter Parent Resistance on FAFSA Time school FAFSA activities to coincide with arrival of W-2 and filing of taxes Provide evening FAFSA workshops – invite TCCD to participate or lead Coordinate with volunteer programs that assist families with preparing/filing taxes Provide information about necessary documents/information in advance to parents
Questions and Answers
For copies:
PowerPoint Presentation
: www.austincc.edu/isd/weatherford/111507Presentation.ppt
Handouts:
www.austincc.edu/isd/documents