Concept Development & Selection prepared by Prof. Margaret Bailey (ME) Copyright © 2006 Rochester Institute of Technology All rights reserved. EDGE™
Download ReportTranscript Concept Development & Selection prepared by Prof. Margaret Bailey (ME) Copyright © 2006 Rochester Institute of Technology All rights reserved. EDGE™
Concept Development & Selection prepared by Prof. Margaret Bailey (ME) Copyright © 2006 Rochester Institute of Technology All rights reserved. EDGE™ Today’s Workshop Overview • 10am –11:30AM Interactive Exercise on Concept Development & Selection • 11:30 – 1:00 PM Concept Development & Selection on Team Project • 2:00 – 3:30 Continue Selection Process: Concept Scoring, Customer Feedback • 3:30 – 4 PM Create Summary of Activities • By 4:30 PM Review Team Concept Development and Selection Activities with Guide EDGE™ Session Overview • Introduce Concept Development & Selection Process • Explore Two-Stage Methodology • Demonstrate Above Steps on Example • Discuss Common Dysfunctions Associated with this Phase • Apply Concept Development & Selection Process to Team SD1 Project EDGE™ Concept Development & Selection Session Learning Objectives 1. Understand concept selection matrix commonly used decision tool in product development 2. Reinforce importance of concept selection within product development process 3. Explore the application of a selection matrix method for selecting & developing product concepts – can be applied to sub-systems as well. EDGE™ Concept Selection Example: Reusable Syringe Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-1, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Concept Selection Example: Reusable Syringe • Design an improved, reusable syringe with precise dosage control for outpatient use. – Current product was too costly and inaccurate • Seven criteria identified based on customer needs – Ease of handling, use and manufacture – Readability of dose settings and accuracy – Durability and portability • Seven overall product concepts proposed (Exhibit 7-3) EDGE™ Concept Development & Selection Process Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Concepts Select Product Concept(s) Test Product Concept(s) Set Final Specifications Plan Downstream Development Development Plan Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes These activities can occur throughout the design process! Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-2, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Concept Development & Selection Process Concepts Scoring Stage Selection Criteria Screening Stage Concept Ratings Winning Concept(s) Goal: The goal is not to select the best concept but to develop the best concept by combining and/or refining EDGE™ Concept Development & Selection Funnel concept gener ation concept screeni ng concept scor ing concept testi ng Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-4, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Examples of Concept Generation Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-3, Chapter 7, 3rd Edition, Irwin McGraw-Hill Concepts need to be well-defined PRIOR to concept evaluation! (neither of these concepts made the screening cut) EDGE™ Concept Selection Process Screening Stage Prepare the Matrix Rate Concepts Rank Concepts Combine and Improve Select Best Concept Reflect on the Process Scoring Stage Prepare the Matrix Rate Concepts Rank Concepts Combine and Improve Select Best Concept Reflect on the Process EDGE™ Concept Development & Selection Funnel concept gener ation concept screeni ng concept scor ing concept testi ng Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-4, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Screening Stage • Prepare the Matrix – Pugh's METHOD Concepts which made the first cut BUT more refinement required before SCORING process – Criteria – Select Reference Concept • Rate Concepts – Scale (+ – 0) – Compare to Reference Concept • Rank Concepts • Combine and Improve – Remove Bad Features – Combine Good Qualities • Select Best Concepts – May Be More than One – Beware of Average Concepts • Reflect on the Process – Continuous Improvement Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-5, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Identify “Winning” Concepts Concept A has highest net score and no “worse than” ratings Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-3, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Combine Winning Concepts Concepts D & F were combined to eliminate “worse than” ratings Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-3 and 6, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Refine Winning Concepts Concept G’s scored well but ease of handling was a problem, therefore revise! Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-3 and 6, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Screening Stage for SD1 Project • NOW – Select a sub-system (or overall product if applicable) – Prepare the Matrix – Begin the following as time allows • This afternoon: – – – – – Rate Concepts Rank Concepts Combine and Improve Select Best Concept Reflect on the Process EDGE™ Concept Development & Selection Funnel concept gener ation concept screeni ng concept scor ing concept testi ng Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-4, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Scoring Stage • REFINE Pugh’s Matrix • Rate Concepts • Rank Concepts • Combine and Improve • Select Best Concepts • Reflect on the Process – Criteria – ADD Weightings – REFINE Scale (1 - 5) – Select “Average” Criteria for Reference – Compare to Reference Criteria – Sum Weighted Scores – Remove Bad Features – Combine Good Qualities – May Be More than One – Continuous Improvement Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-7, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Generated from Customer Needs – week 1 Example: Concept Scoring Concepts A (reference) Master Cylinder DF E G+ Lev er Stop Swash Ring Dial Screw+ Selection Criteria Weight Rating Weighted Score Rating Weighted Score Rating Weighted Score Rating Weighted Score Ease of Handling 5% 3 0.15 3 0.15 4 0.2 4 0.2 Ease of Use 15% 3 0.45 4 0.6 4 0.6 3 0.45 Readability of Settings 10% 2 0.2 3 0.3 5 0.5 5 0.5 Dose Metering Accuracy 25% 3 0.75 3 0.75 2 0.5 3 0.75 Durability 15% 2 0.3 5 0.75 4 0.6 3 0.45 Ease of Manufacture 20% 3 0.6 3 0.6 2 0.4 2 0.4 Portability 10% 3 0.3 3 0.3 3 0.3 3 0.3 T otal Score Rank Continue? 2.75 3.45 3.10 3.05 4 1 2 3 No Develop No No Need to revisit PUGH Matrix as your team’s knowledge base expands EDGE™ Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-7, Chapter 7, 3rd Edition, Irwin McGraw-Hill Final Winning Concept - DF Concept DF was selected as the winning concept HOWEVER: Do not simply select concept was highest rating – conduct a sensitivity study by varying weights and ratings and examine effect on winning concept rating. Does uncertainty about a particular value have a large impact on the winning concept? Team could have decided to go with top two (or more) concepts. Concepts could be prototyped and tested for customer feedback. EDGE™ Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-6, Chapter 7, 3rd Edition, Irwin McGraw-Hill Tips for Concept Development & Selection • When possible, use objective rather subjective criteria • Useful to identify strengths of concepts that do not make it through screening/scoring stages – could these be incorporated on winning concept(s)? • Include ease of manufacture, reduced liability, and/or cost as criteria • Use concept development & selection process throughout SD1 and SD2 EDGE™ Concept Development & Selection Funnel concept gener ation concept screeni ng concept scor ing concept testi ng Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 7-4, Chapter 7, 3rd Edition, Irwin McGraw-Hill EDGE™ Test Product Concepts Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Concepts Select Product Concept(s) Test Product Concept(s) Set Final Specifications Plan Downstream Development Development Plan Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes Helps in further exploring concepts… Which concept should be pursued? How can the concept be improved to better meet customer needs? Should development continue? TOOL: Survey customer response, refer to Chapter 8 for more details Karl T. Ulrich and Steven D. Eppinger, 2004, Product Design and Development, Exhibit 8-2, Chapter 8, 3rd Edition, Irwin McGraw-Hill EDGE™ Practice Concept Development & Selection on SD1 Project • Continue Team Screening Stage and start Scoring Stage Screening or Scoring Stages Prepare/Refine the Matrix Rate Concepts Rank Concepts Combine and Improve Select Best Concept Reflect on the Process Sample Excel Spreadsheet Available for PUGH EDGE™ Rest of the Day…. • Start with Concepts Associated with Critical Sub-function(s) Identified During Week 3 – Develop Pugh's Matrix for SCREENING Process • Create Criteria, Select Reference Concept, Rate Concepts (Scale (+ – 0)), Compare to Reference Concepts, Rank Concepts, • Combine and Improve, Remove Bad Features, Combine Good Qualities, Select Best Concepts • Refer to Exhibit 7-5 – Refine Pugh's Matrix during SCORING Process • Refine Criteria, ADD Weightings, Rate Concepts (Scale (1 - 5)), Select “Average” Criteria for Reference, Determine Sum Weighted Scores • Combine and Improve, Remove Bad Features, Combine Good Qualities, Select Best Concepts • Refer to Exhibit 7-7 – Get customer feedback, if possible EDGE™ Next Week • Complete concept selection process (quickly) • Begin system level design: architecture, subsystem definition, interface definition • Schedule and prepare for Design Review I EDGE™ Weeks 5 - 7: Design Review I • 30% of SD1 Grade • In-depth meeting(s) with Guide, Consultant(s), peers, customer(s), and appropriate experts • Minimize “presentation”, maximize valueadded discussion (see Guidelines on EDGE) EDGE™ Design Review I - Grading Rubric Design Review 1 - Concept Selection & System-Level Design Category Concept Generation and Evalution Concept Improvement and Selection System-Level Design Engineering Analysis Risk Assessment and Proof-ofConcept Score 0 0 0 0 0 Excellent (10) Satisfactory (8) Some customer criteria were Concepts were effectively not addressed in concept developed and evaluated development or in the against customer-oriented evaluation process, or criteria, as well as competing competitive benchmarking products was not done. Team: Barely Acceptable (6) Unacceptable (0-5) Many customer needs left unaddressed, or evalution process was not followed. Minimal concept development, reliance on only a few ideas; evaluation process not defined or followed. The team clearly took The team showed some advantage of the evaluation ability to use the evaluation The team made minimal process to improve or process to improve on original efforts to improve on original combine existing concepts or concepts or combine one or concepts during evaluation to uncover some fixable more concepts, and a process, and the selection weaknesses, and the selection process was process was adhoc selection process was sructured and followed structured and effective Systems architecture, subsystems, and interfaces are clearly defined and consistent with selected concept Architecture is defined and consisted with selected concept, but some subsytems and interfaces are not well defined. Modeling and/or simulation Some modeling/simulation necessary for system-level still remains incomplete or design is complete, including must be re-run. Critical work accurate operating conditions is complete or nearly and input parameters complete High-risk technologies have been identified, and breadboard/ simulation has demonstrated feasibility of system-level design. Risks for cost and schedule have also been idetified and effectively assessed. The team did not take advantage of any opportunities to use concept evaluation to improve existing ideas, and a selection process was not followed Architecture is incomplete, Architecture is undefined and and many substystems and subsystems are questionable; interfaces have yet to be system design is nonexistent. defined. Some critical analysis still remains unfinished or is questionable High-risk technologies have Some high-risk technologies been identified, but work have not been identified, or remains to demonstrate oncepts have not been feasibility. Risks for cost and proven. Cost and schedule schedule have been identified risks have not been identified. and partly addressed. Engineering analysis has not been done or results have been interpreted inaccurately; functionality is in doubt Many risks have not been identified; feasibility work is questionable. EDGE™ Design Review I - Content • Discuss concept selection & improvement process • System-level design: architecture, subsystems, interfaces • Identify high-risk technologies and perform enough modeling and/or simulation (computer-based or physical mock-up) to demonstrate that the project can be successful – may include features such as new technology, previously untested technology, long-lead time or prohibitively expensive components • Additional specific requirements should be agreed on with Guide • TEAM Goal: get useful feedback from reviewers EDGE™