Transcript Utilities Helping Utilities: A Mutual Aid and Assistance Network for Water and Wastewater Utilities in Maryland Stephen C.

Utilities Helping Utilities:
A Mutual Aid and Assistance
Network for Water and Wastewater
Utilities in Maryland
Stephen C. Gerwin, PE
Howard County DPW
Who and What is WARN?
• Water & Wastewater Agencies Response
Network
• Network of utilities helping utilities.
• United by common “enemies”
– Natural disasters
– Human-caused disasters
• Not a corporation or a government unit
• Utilities organized within a state
– By agreement
– To help each other with personnel and resources
Why the Pause in a MDWARN
• The Chair Retired From WSSC 12/31 and
started a new job with Howard County
Bureau of Utilities 1/7
• Took time to convince Howard County the
benefits to smaller counties
• But here we are and ready to go!
Disasters Happen
Are we
over due?
Major disasters such as the
events of 9/11, floods,
earthquakes, and most recently
the devastation of the 2005
hurricane season - punctuated
with Katrina - identify a need for
water and wastewater utilities to
create a utility to utility
assistance program.
Why Consider a WARN?
• Past disaster response & lessons
learned tell us:
– Utility operations are specialized
• when assistance is needed utilities require specialized
skills, certified operators and unique equipment.
Utilities must be self sufficient to sustain operations.
– Utilities must fill the gap between disaster
onset and arrival of other government aid.
• FEMA has “muscles” but it is far from agile.
Why Consider a WARN?
• Past lessons learned continued…
– Maintenance of service of basic utility needs is
essential:
• Government response agencies rely on the utility – fire
fighting, sanitation at hospitals, etc…
• Safe and reliable water and sanitation facilities are
essential to provide hope and confidence in the midst of a
disaster.
– Disasters can quickly overwhelm a utility:
• The local workforce and contractor pool is insufficient or
unavailable.
• Large events impact regional areas, making response
from nearby utilities impractical
• Disasters impact utility employees and their families,
creating greater need for relief.
Why Consider a WARN?
• Past lessons learned continued…
– Federal initiatives support/promote
intrastate cooperative agreements:
• Homeland Security Presidential Directives
– Management of Domestic Incidents – NIMS
and NRP.
– Critical infrastructure Protection
– National Preparedness Goal
• Federal disaster relief funding:
– Agreements must be established pre-event for
federal reimbursement
As a local Government we are
covered by our Statewide Mutual
Aid Agreement, right?
• From a utility perspective – not exactly:
How is a WARN Different from a
Statewide MA Program?
– Statewide mutual aid agreements (MAA) typically
require a declaration of a “local emergency” to
activate the agreement – WARN agreements don’t
require the actual declaration thereby saving
critical response time.
– Statewide MAA programs do not typically include
private utilities, WARN agreements do.
– For aid to flow across state lines coordination with
state agencies is needed and facilitated by an EMAC
in coordination with the National Response Plan –
The WARN agreement can more easily facilitate
cross state line assistance.
History on the WARN Program
• Started in California in the Early 1990’s
– The beginning was the Utility Policy
Committee (UPC) established in 1952 –
created mutual aid between utilities.
– Various disasters (fire, earthquake,
mudslides, freezes) and lessons learned from
these disasters resulted in an evolution of the
UPC to CalWARN
– It included utilities small and large, both water
and wastewater, state regulatory and
resources agencies, and associations.
History on the WARN Program
• Florida and Texas have since
implemented their own statewide WARN
programs:
– FlaWARN – 168 utility members and 9
association members from across Florida.
– TxWARN – Implemented after the 2005
hurricane season.
Water Sector Initiatives Supporting
the Development of WARNs
• Joint Policy Statement
– 8 major water organizations
– Encourages the creation of
intrastate mutual aid &
assistance networks
– Provides for greater water
sector resiliency against
natural or manmade incidents
Water Sector Initiatives Supporting
the Development of WARNs
• Utilities helping utilities
– Outlines 10 key steps in the
formation of a WARN
– Includes sample agreement that
satisfies NIMS and comparative
assessment of existing WARN
programs
• Next steps
– Marylandize the national standard
template
– Reconvene a Maryland working
group of utilities
Key Points About a WARN
Program
• One utility helping another based on a
written agreement.
• Assistance is provided across
jurisdictional boundaries.
• Participation is voluntary – No obligation
to respond.
• No cost to participate.
• The WARN system increases
emergency preparedness and
cooperation.
More Key Points About a WARN
Program
• A WARN System provides a utility access
to specialized, knowledgeable and
certified personnel.
More Key Points About a WARN
Program
• A WARN System provides a utility access
to heavy equipment tools and supplies
used during normal events/operations
More Key Points About a WARN
Program
• WARN expedites the arrival of aid.
• Program is patterned after private power
company programs.
• A single agreement to access resources
statewide.
• Indemnification and worker compensation
provisions (just like MAA) to protect
participating utilities.
• Deployed resources remain under the
authority of the sending agency and can
be recalled at any time.
More Key Points About a WARN
Program
• The Mutual Aid Agreement Covers:
– Response procedures
• Damage, needs, response plan and timing,
supervision authority, housing and food provisions,
communications, and NIMS/ICS
• Clear agreed upon process
– Reimbursable expenses:
• Process for reimbursement or arbitration
– Insurance and Indemnification
Considerations for Federally
Declared Disasters
• WARN program addresses the key aspects
for FEMA reimbursement. These are:
√ The assistance is requested by the applicant.
√ The work performed is directly related to the
disaster and is otherwise eligible for FEMA
reimbursement.
√ The entity can provide documentation of rates
and payments for services, if requested.
√ The agreement is written and in effect prior to
disaster.
+
+
SHOULD NEVER HAPPEN AGAIN
Mutual Aid Agreement
• PURPOSE
– establish the Mutual Aid Program to
coordinate response activities and share
resources during emergencies
Mutual Aid Agreement
• DEFINITIONS
• Authorized Official” means an employee or
officer of a Member Utility (defined below)
authorized to:
– Request assistance;
– Offer assistance;
– Refuse to offer assistance; or
• Withdraw assistance under this
Agreement
Mutual Aid Agreement
• “Emergency” means a natural or human
caused event or circumstance causing, or
imminently threatening to cause, loss of
life, injury to person or property, human
suffering or financial loss.
• “Member Utility” – Each of the
undersigned Water and Wastewater
Utilities
Mutual Aid Agreement
• “Confidential Information” means all
documents shared with any Member
Utility.
• “Period of Assistance” means a specified
period of time when a Responding
Member assists a Requesting Member.
• “National Incident Management System
(NIMS)” means a national, standardized
approach to incident management and
response
Mutual Aid Agreement
• ADMINISTRATION
– The Mutual Aid Program shall be
administered through a Statewide Committee.
• PROCEDURES
– The Statewide Committee shall develop
operational and planning procedures for the
Mutual Aid Program
Mutual Aid Agreement
• REQUESTS FOR ASSISTANCE
– Member Utility Responsibility
• Member Utilities shall identify an Authorized
Official and alternates, provide contact information
including 24-hour access, and maintain resource
information
– Response to a Request for Assistance
• Member Utilities are not obligated to respond to a
request.
• Authorized Official evaluates whether or not its
Member Utility can respond,
Mutual Aid Agreement
• Response to a Request for Assistance
– Authorized Representative shall inform, as soon as
possible, the Requesting Member whether the
Member Utility will respond.
• Discretion of Responding Member’s Authorized
Official
– Execution of this Agreement does not create any duty
or legal obligation on the part of a Member Utility to
respond to a request for assistance.
Mutual Aid Agreement
• RESPONDING MEMBER PERSONNEL
– Control
• When a Responding Member’s employees provide
mutual aid and assistance, the Responding
Member’s employees come under the direction
and control of the Requesting Member.
– Food and Shelter
• Whenever practical, the Responding Member
personnel must be self- sufficient for up to 72
hours.
Mutual Aid Agreement
• Communications
– The Requesting Member shall provide Responding
Member personnel with radio equipment as available.
• Status
– Unless otherwise provided by law, the Responding Member’s
officials, officers and employees retain the same privileges,
immunities, rights, duties and benefits as provided in their
respective jurisdictions and under all applicable laws, ordinances
and regulations.
Mutual Aid Agreement
• Licenses and Permits
– To the extent permitted by law, Responding Member
personnel that hold licenses, certificates, or permits
evidencing professional, mechanical, or other skills
shall be allowed to carry out activities and tasks.
• Right to Withdraw
– The Responding Member’s Authorized Official
retains the right to withdraw some or all of its
resources at any time and for any reason.
Mutual Aid Agreement
• COST- REIMBURSEMENT
– To the extent permitted by law and subject to budget
appropriations of a Member Utility that is a
governmental body, the Requesting Member shall
reimburse the Responding Member the reasonable
costs.
• Personnel
• Equipment
• Materials and Supplies
Mutual Aid Agreement
• DISPUTES
– If any controversy or claim arises out of, or relates to,
the execution of the Agreement, including, but not
limited to, an alleged breach of the Agreement, the
disputing Member Utilities shall first attempt to resolve
the dispute by negotiation, followed by mediation.
Mutual Aid Agreement
• REQUESTING MEMBER’S DUTY TO
INDEMNIFY
– To the extent permitted by law and subject to budget
appropriations of a Member Utility that is a
governmental body, the Requesting Member
covenants to defend, indemnify and hold harmless
the Responding Member, its officials, officers and
employees, from all claims, loss, damage, injury,
death, expenses (including reasonable attorney’s
fees), and liability of every kind, nature and
description, whatsoever, directly or indirectly arising
from Responding Member’s work during a Period of
Assistance.
Mutual Aid Agreement
• WORKER’S COMPENSATION CLAIMS
– The Responding Member is responsible for providing
worker’s compensation benefits and administering
worker’s compensation for its employees. The
Requesting Member is responsible for providing
worker’s compensation benefits and administering
worker’s compensation for its employees.
Mutual Aid Agreement
• INSURANCE
– Each Member Utility shall maintain an insurance
policy or maintain a self insurance program that
insures activities that a Member Utility might
undertake by virtue of membership in the Mutual Aid
Program and being a signatory of this Agreement.
• CONFIDENTIAL INFORMATION
– To the extent allowed by law, each Member Utility
shall maintain in the strictest of confidence and shall
take all reasonable steps necessary to prevent the
disclosure of Confidential Information.
Resourcing Manual
• List Key Resources and Costs
– Dump Trucks
– Backhoes
– Electrical Generators
– Water Main Repair Crew
– Sewer Main Maintenance Crew
Resourcing Manual
Dump Truck-On
Road Type I, 80,000
. 16-20 yard
2
$/Hr. (Includes
Driver)
Dump Truck-On
Road Type II, 60,000
. 10-14 yard
$155.00
4
$/Hr. (Includes
Driver)
$135.00
RESOURCE: DUMP TRUCK-ON ROAD
Category: Public Works and Engineering (ESF #3)
Kind: Equipment
Minimum
Capabilities
Type I
Type II
(Component)
Equipment
Triple Axle
Tandem Axle
DOT Class 8. GVW rating
DOT Class 8. GVW rating 60,000;
80,000; Capacities: 16-20 yards
Capacities: 10-14 yards of
of aggregate material and
aggregate material and demolition
demolition debris; Diesel
debris; Diesel powered with
powered with choice of Manual
choice of Manual or Automatic
or Automatic Transmission; Air
Transmission; Air Brakes; Limited
Brakes; Limited off-road
off-road service; Medium to long
service; Medium to long haul.
haul; Wide turning radius. CDL
Wide turning radius; CDL
license required
license required
Comments:
National Mutual Aid & Resource Management Initiative
Dump Truck-On
Road Type III,
32,000 . 5-8 yard
$/Hr. (Includes
Driver)
0
Type III
Single Axle
DOT Class 7. GVW rating 32,000;
Capacities: 5-8 yards of aggregate
material and demolition debris;
Diesel or gas powered with choice
of Manual or Automatic
Transmission; Air or Hydraulic
Brakes; Limited off-road service;
Short to medium haul; Short
turning radius; CDL license
required
Public Works
$0.00
Resourcing Manual
• Where did the costs come from?
Howard County Asset Costing
Asset
Number of
Equipment/Hour Staff
Cost
Fully Loaded Employee Cost =
75 $/H
Dump Truck-On Road
Type I, 80,000 . 16-20
yard
Dump Truck-On Road
Type II, 60,000 . 10-14
yard
Backhoe Loader Type I,
Cat 446B
Backhoe Loader Type II,
Cat 420D
Sewer Jet/Vac Truck
600 KW Generator
$
80.00
1$
155.00
$
60.00
1$
135.00
$
39.00
1$
114.00
$
33.00
1$
108.00
$
76.00
2$
226.00
$
37.50
1$
112.50
MARYLAND
Water/Wastewater Agency Response
Network (MDWARN)
Mutual Aid/Assistance
Procedures Manual Working
Draft
Operational Plan
Procedures Manual
• SECTION 1: Non-Emergency
Responsibilities
• SECTION 2: Concept of Emergency
Operations
– MDWARN Relation to Local and State
Response
– Response Considerations by Agent
MDWARN
Organizational Layout
MDWARN Steering
Committee Chair
Vice Chair
Steering Committee
Member
Secretary
Steering Committee
Member
Advisors
(Associate Members)
Steering Committee
Member
Operations Committee
Chair
Steering Committee
Member
Response Committee
Chair
Member Utility
Member Utility
Member Utility
Procedures Manual
• SECTION 3: MDWARN Activation
– Emergencies with Warnings
– Requesting Utility Authorized Representative
– Notification
– Mutual Aid/Assistance Coordinator
– Staging Area Manage
– Responding Utility Authorized Representative
Procedures Manual
• SECTION 4: MDWARN Member Utility
Mobilization – Response – Demobilization
– Pre-Deployment Activities
– Deployment of Responding Utility
– Daily Activity Briefing
– Demobilization
– Coordinate Reimbursement Information
Procedures Manual
• SECTION 5: WARN Coordination
– Response Team Member Roles and
Responsibilities
– Team Member Response
– Manage Damage Assessment Data
– Receive, Track and Monitor Requests
– Coordinate Resource Orders
– Coordinate Staging Area Information
Procedures Manual
• SECTION 6: MDWARN Documentation
– Damage Assessment
– Remind Requesting and Responding Utilities
to Track Expenses
• SECTION 7: MDWARN Communication
Tools
Procedures Manual
• SECTION 8: After Action Report and
Improvement Plan
– After Action Report
– Improvement Plan
• SECTION 9: Training, Exercises, and
Updates
– Training
– Updates to the WARN Procedurals Manual
Operational Plan
Procedures Manual
• SECTION 10: Attachments
– Attachment A-1 (Section I) Requesting Utility Emergency Assistance
Request
– Attachment A-1 (Section II) Requesting Utility Summary of Estimated
Costs Form
– Attachment A-2 Requesting Utility Internal Checklist
– Attachment B: Staging Area Checklist
– Attachment C (Section I) Responding Utility Checklist
– Attachment C (Section II) MDWARN Response Team Member Checklist
– Attachment D: Activity Log
– Attachment E: State Emergency Operations Center/ MDWARN
Response Coordination Site
Current Members
•
•
•
•
•
•
Baltimore County 530,000
Howard County 276,000
Anne Arundel
450,000
Town of Luke
80
Harford County 130,000
Town of Millington 1,000
1,386,000
9/2/09
9/17/09
9/24/09
9/22/09
10/1/09
10/4/09
WARN Today
The Future
• As of November MDWARN represents
24% of Maryland Residents
• November 2010?
MDWARN
• http://www.mdwarn.org
• [email protected]
MDWARN
• Questions?
Additional Information
• Utilities Helping Utilities: An Action Plan for
Mutual Aid and Assistance Networks for Water
And Wastewater Utilities
www.awwa.org/Advocacy/Govtaff/Documents/Utilities_Helping_Utilities.pdf
• MdWARN.org
•
•
•
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California WARN – www.calwarn.org
Florida WARN – www.flawarn.org
Texas WARN – www.txwarn.org
Steve Gerwin – [email protected]