PRES EPCXXX_07 www.europeanpaymentscouncil.eu EPC Card Fraud Prevention & Security Activities Cédric Sarazin – Chairman Card Fraud Prevention TF 19.
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PRES EPCXXX_07 www.europeanpaymentscouncil.eu EPC Card Fraud Prevention & Security Activities Cédric Sarazin – Chairman Card Fraud Prevention TF 19. December 2007, FPEG Meeting - Brussels EPC and a SEPA for cards The timelines EPC Cards Working Group (Chair: Claude Brun) EPC SEPA Card Framework (SCF) Card Fraud Prevention TF (Chair: Cédric Sarazin) Cards Standardisation TF (Chair: Peter Blasche) Minimum requirements Recommended specifications 2002 2003 2004 2005 2006 2007 2008 2009 2010 Page 2 SEPA Cards Framework (SCF) • The SCF was approved by the EPC Plenary on 8 March 2006 • The SCF spells out high level principles and rules which when implemented by banks, schemes, and other stakeholders, will enable European customers to use general purpose cards to make payments and cash withdrawals in euro throughout the SEPA area with the same ease and convenience than they do in their home country. There should be no differences whether they use their card(s) in their home country or somewhere else within SEPA. • The SCF creates the potential for any SCF terminal to accept any SCF card with a SEPA based acquirer of the merchant’s choice. • SCF only covers euro card payments and cash withdrawals • Provides a single framework for banks, for schemes and for processors/infrastructures to become SEPA compliant (self-assessment procedure with EPC monitoring) Page 3 Highlights from the SCF • Acquirers will offer merchants the option to acquire SCF compliant card transactions from one or more SCF compliant schemes from 1 January 2008 onwards. • As fraud prevention is one of the priorities, the SCF indicates that the EMV chip will be the supporting technology for cards as well as the support of PIN on the acquiring side. The SCF sets out the high level principles to foster the competition between providers of technical infrastructure and payment services and to remove legal and technical barriers. SCF compliant card schemes will separate governance from processing functions. The SCF contains both a number of short term objectives and a longer term vision on the standardisation of the elements of the payment chain. The European Central Bank recently commented the proposed migration towards a SEPA for card and recently acknowledged the importance of the SCF. • • • Page 4 Impacts of EPC activities on the different elements of card payment schemes SEPA Cards Framework (separation of the gouvernance from processing functions & EMV) Clearing & Settlement Authorisation Switching Card Fraud Prevention TF Product Definition & Rules Technical Standards Security & Risk Management Interlinking Certification (Gateways to other systems) Cards Standardisation TF Page 5 Card Fraud Prevention TF Mission, Work & Resolutions The mission of the Card Fraud Prevention Task Force is to promote card fraud prevention tools within the banking industry and to develop tactical initiatives to fight against card fraud across SEPA. To complete its mission the Task Force will follow a continuous process of: - • Identification of issues (sharing of information about new threats) Prediction of trends (sharing and development of statistics) Promotion of prevention tools (Chip/PIN, databases, authentication methods…) Development of innovative tactical initiatives Commitment of industry (EPC resolutions and recommendations) 1 Two-days Forum "Fighting Card Fraud across Europe" (Paris 8-9 October 2003) • 1 Resolution on "Preventing and Fighting Card Fraud across Europe" (Approved by the Plenary in December 2003) • 1 Resolution "Preventing Card Fraud in the New SEPA Environment" (Approved by the Plenary in March 2007) Page 6 Card Fraud Trends in SEPA • In most of SEPA countries: – Counterfeit fraud – Magstripe skimming compromission cases (& subsequent fraud outside of chip countries) – Card Not Present fraud (e-commerce notably) – Fraudsters targetting weak point / sector / environment – See (next slides) examples in a few countries Page 7 Evolution of Fraud on CB Cards Million € 100 2005 2004 90 2006 2007* 80 70 33 18 60 47 23 2 50 18 40 16 31 30 20 1 16 36 23 10 14 4 24 17 13 CB System Worldwide 0,034% Fraud Rate-Cross system: 0,71% Fraud Rate CB: out of which EU 38 15 10,5 0 CB System Worldwide out of which EU 16 19 2,5 12 35 22 CB System Worldwide 0,033% 2 21 10 8 8 out of which EU 0,035% 0,49% Most important evolutions: • Dynamic Data Authentication • Fight against skimming • Securing e-commerce 39 18 CB SystemWorldwide 16 8 8 out of which EU 0,034% 0,47% Lost/Stolen "Yescard" 0,50% MS Skimming MOTO Page 8 Initial impact of chip and PIN on fraud on UK cards Benefits of EMV being starting to be realised 600 £ millions 500 400 300 200 100 UK ATM Cash w ithdraw als at UK counters UK MOTO & Internet UK High Street purchases 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 - International Chip and PIN successfully combating targeted fraud types In 24 months: losses at UK high street retailers down £147mn Source: APACS Statistics Page 9 Fraud to sales turnover at UK retail 0.30 0.25 0.15 0.10 0.05 Credit Debit Charge 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 0.00 1995 Ratio % 0.20 Total Fraud to sales levels at UK high street retailers their lowest for six years. For all card products combined the rate is below 10 basis points Source: APACS Statistics Page 10 Card Fraud Prevention TF Current Priorities • Preventing the use of counterfeit cards at SEPA terminals – Completing EMV migration – Monitoring EMV migration => Currently 56% of cards, 59% of POS, 72% of ATMs in EU – Eliminating magstripe fallback at EMV terminals • Combating Card Not Present (CNP) fraud – E-commerce environment: CVX2 full implementation – MO/TO environment: CVX2 – E-commerce environment: 3D-Secure implementation • Collecting aggregated statistics on card fraud in SEPA • … and also: – Work on card anti-skimming measures – Fraud in specific environments (such as airlines) – Work on cardholder authentication methods in e-commerce Page 11 Examples of Anti-Fishing/ Anti-Skimming (AFAS) Devices Page 12 Securing e-commerce • CVX2 Mandatory in all e-commerce transactions (EPC Resolution: by 1st January 2008) • 3D Secure : liability shift on card issuers if the merchant is 3D-Secure equipped (EPC Resolution: by 1st January 2009) • Strong authentification of cardholders to be promoted, notably using EMV chip. Page 13 Strong Authentification using Chip: Some pilotes or tests Page 14 SEPA Card Standardisation Activities, including Security Requirements EPC as Project Coordinator Issuer ISO8583 / ISO20022 EPC Expert Group Acquirer (Harmonised Issuer to Acquirer Exchanges at SEPA Level) PSP PSP PCI Standards EPAS Consortium (Harmonised + CAS Project (Harmonised Security Requirements and Evaluations at SEPA Level) Acquirer to Terminal Exchanges at SEPA Level) ERIDANE Project EMV Standard + CIR Working Group Cardholder (Harmonised EMV Implementations at SEPA Level) Acceptor (Harmonised Terminal Architecture at SEPA Level) Page 15 CIR: Common Implementation Requirements – EPAS: Electronic Protocols Application Software - PCI: Payment Card Industry – CAS: Common Approval Scheme EPC Standards for Card Terminals Issuer Acquirer-to-Issuer Protocols Terminal Manager Acquirer EPAS EPAS CAS (Security & Certification) Transaction: Acquirer Protocol Terminal Management Terminal: CIR / TWG (SEPA-FAST) ERIDANE Applicatio Application nApplicatio n Terminal T erminal Terminal Terminal Architectur Architectur eArchitecture EPAS Retailer Protocol Electronic Cash Register Page 16 EPC Card Standards Implementation Plan All schemes SCF compliant SCF implementation SCF is the framework for all SEPA cards schemes Minimum req’s available Promotion by schemes Only minimum req’s elements Application of Minimum Requirements Schemes include support Recommended specs available Implementation 2007 2008 2010 Promotion by schemes Application of Recommended Specifications 2012 2015 Page 17 Thank you for your Attention www.europeanpaymentscouncil.eu Page 18