Transcript Infinite Campus Lessons Learned From Region 1 Pilot Districts Panel Participants Marshall County: John David Son, CIO Sharla Henson, TSA Graves County: John McMillen, CIO Jenny Smith, DPP Lyon.

Infinite Campus
Lessons Learned
From Region 1 Pilot Districts
Panel Participants
Marshall County:
John David Son, CIO
Sharla Henson, TSA
Graves County:
John McMillen, CIO
Jenny Smith, DPP
Lyon County:
Denise Johnson, DPP
Deanna Doom, HS Counselor
Crittenden County:
Al Starnes, DPP
Teresa Foster, CIO
Mayfield Independent:
Penny Hayden, HS Secretary
Lynn Henderson, HS Counselor
Others:
KDE
Infinite Campus
Data Conversion Lessons Learned
• KDE Data Standards
• Legacy Cleanup:
• Addresses
• Phone Numbers
• Spelling (i.e., John, Jon, J.)
• Extract of census info sent home prior for verification & cleanup
• Post Go Live Cleanup
Training Lessons Learned
• Right People
• Right Timing
• Building / Teacher Coach Role
• ICU – Post Go Live (90 days)
• ICU Offerings (Currently Available and By Request)
Support Lessons Learned
• Legacy Model vs. Infinite Campus Support Model
• Support Certification
• Local Helpdesk
•
John David Son, Marshall County
Infinite Campus Support Model
The Infinite
Campus Support
process begins
with the building
user having an
issue while using
the product. Once
a user has
identified a
problem or issue
follow the steps:
Communications Lessons Learned
• Communications Plan
 Newsletters / Websites
 Status Updates to End Users
 Meetings
• Rapid Flow of Communications
• Pre Go Live:
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
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
Project Manager
Executive Sponsor
Core Team
Between District & School
• Post Go Live Communications
 Client Services & Support Process
Security Lessons Learned
• Right & Tight User Groups
• Test – Test – Test
Terminology
• Issues encountered at Lyon County and Crittenden County
• Denise Johnson, DPP
• Al Starnes, DPP
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Discipline/Behavior
Events/Infraction
Disposition
Occurrence
•
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Term/Semester
Gradebook
Lesson Planner
Questions & Answers
Questions from Districts