Forefront for Exchange On-Premises Exchange Deployment Planning Services Agenda • • • • Forefront Protection [for Office] Overview Forefront Online Protection for Exchange Forefront Protection 2010 for Exchange Exchange.

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Transcript Forefront for Exchange On-Premises Exchange Deployment Planning Services Agenda • • • • Forefront Protection [for Office] Overview Forefront Online Protection for Exchange Forefront Protection 2010 for Exchange Exchange.

Forefront for Exchange On-Premises
Exchange Deployment Planning Services
Agenda
•
•
•
•
Forefront Protection [for Office] Overview
Forefront Online Protection for Exchange
Forefront Protection 2010 for Exchange
Exchange Hosted Encryption
Forefront Protection [for
Office] Overview
The Need For Cost-Effective Email Protection
Protection against spam, viruses,
and phishing attacks
Reducing IT costs
 More than 95% of all email is spam;
spam hinders worker productivity
 Spam increases bandwidth costs and
administrative overhead
 Email viruses and malware are constantly
evolving
 Organizations want business-class
protection at an affordable price
 Spear-phishing attacks are becoming
increasingly more sophisticated
 Constrained budgets force organizations
to do more with existing hardware and
software
 Loss of customer or employee data
results in legal and reputational issues
Cost-effective email protection is a necessity
Forefront Products for Exchange
Microsoft offers three security products that
work seamlessly with Exchange
Forefront Online
Protection for
Exchange
(FOPE)
A cloud-based protection service that helps stop email threats
before they reach the network with no hardware or software to
install or maintain
Exchange Hosted
Encryption
(EHE)
An add-on service for FOPE that provides convenient, easy-to-use
e-mail encryption to help safely deliver sensitive business
communications
Forefront Protection
2010 for Exchange
Server
(FPE)
An on-premises solution designed to provide inbound, outbound,
and internal protection against spam, viruses, phishing attacks, and
to help secure sensitive business communications
Gartner Magic Quadrant for Secure Email
Gateways
-- Gartner, Inc. Magic
Quadrant for Secure Email
Gateways, Peter Firstbrook,
Eric Ouellet, August, 2011.
•
•
The Gartner Magic Quadrant is copyrighted by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical
representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure
against criteria for that marketplace, defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the
Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic
Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties,
express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context
of the entire report. The Gartner report is available upon request from Microsoft.
Benefits
Microsoft Forefront products for Exchange help safeguard your inbound, outbound,
and internal business email from spam, viruses, and phishing attacks; secure your
sensitive business information; and help you manage costs and complexity.
Secure Messaging
Manage IT Costs
 Multi-layered / multi-engine
protection against email threats
 FOPE helps reduces bandwidth
costs by eliminating email threats
before they reach your network
 Email encryption to secure
sensitive business
communication
 24x7 technical support at no
additional cost
 Five financially backed SLAs
 Intuitive self-service tools for end
users
 Microsoft is a recognized leader
in email and email security
 FOPE filters 1B messages for
10M users, worldwide, everyday
 Delivered through cost-effective
licensing suites
 Monthly subscription-based
payment model
Optimized for
Exchange
 Optimize detection without
compromising performance
 Works with Active Directory to
provide RMS capabilities
 Single console to simplify multiproduct administration
 Protect against internal threats
by deploying FPE on-premises
Multi-Layered Anti-Spam Protection
Filtering based on connection, sender, recipient and content
for best results
1
Connection Filtering
Blocks up to 80% of all spam based on IP
block/allow lists.
Connection Filtering
2
Sender-Recipient Filtering
Blocks up to 15% of all spam based on internal
lists and sender reputation.
3
Content Filtering
Blocks up to 5% of all spam based on internal
lists and heuristics.
Sender-Recipient Filtering
Content Filtering
Administrator
Quarantine
User Junk
Email Folder
User Inbox
Multiple, market-leading anti-malware
engines
•
•
FOPE & FPE each run multiple engines simultaneously on any scan job
Most up-to-date engine automatically selected for optimal performance
A
B
Internet
C
Exchange Server &
Exchange Online
The Multiple Engine Advantage
Response time1 (in hours)
WildList
Number
•
Rapid response
to new threats
•
Fail-safe
protection
through
redundancy
•
Diversity of
antivirus engines
and heuristics
Less than 5 hours
5 to 24 hours
More than 24 hours
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Malware
Name
agent!itw162.ex_
autoit!itw155.ex_
autoit!itw156.ex_
autoit!itw157.ex_
autoit!itw158.ex_
autorun!itw708.ex_
autorun!itw794.ex_
autorun!itw799.ex_
autorun!itw946.ex_
autorun!itw947.ex_
autorun!itw948.ex_
autorun!itw949.ex_
autorun!itw950.ex_
autorun!itw951.ex_
autorun!itw952.ex_
autorun!itw953.ex_
autorun!itw954.ex_
autorun!itw955.ex_
bybz!itw25.ex_
conficker!itw1.dl_
cossta!itw2.ex_
cossta!itw3.ex_
cycbot!itw18.ex_
dogrobot!itw17.ex_
gamania!itw33.ex_
hakaglan!itw1.ex_
ircbot!itw633.ex_
** 0.00 denotes proactive detection
1 Source: AV-Test.org January 2011 (www.av-test.org)
Single-engine solutions
Forefront
Engines
4.68
4.27
0.43
4.68
0.43
0.43
0.43
0.43
4.68
89.43
0.43
4.68
125.43
4.68
4.68
4.68
0.43
4.68
810.52
0.43
0.43
4.68
0.10
0.43
0.43
0.43
0.43
Vendor A
39.52
182.93
39.52
3599.10
39.52
39.52
39.52
39.52
3599.10
255.68
39.52
39.52
199.85
39.52
3599.10
39.52
39.52
39.52
927.77
39.52
39.52
39.52
55.68
39.52
39.52
39.52
39.52
Vendor B
3599.10
3598.68
2.60
721.18
2.60
2.60
2.60
2.60
3599.10
146.85
2.60
2.60
3135.52
2.60
3599.10
3599.10
2.60
3599.10
1010.18
2.60
2.60
3599.10
257.43
2.60
2.60
2.60
2.60
Vendor C
91.35
3598.68
5.43
5.43
5.43
5.43
5.43
5.43
5.43
173.10
5.43
5.43
3135.52
5.43
5.43
5.43
5.43
3599.10
796.60
5.43
5.43
5.43
123.77
5.43
5.43
5.43
5.43
Customer Testimonials
International Speedway Corporation – Reduced spam
incidents by 25% and avoided costs of more than $120,000
Clifford Chance – one of the largest law firms in the world saw
a 59% reduction in infrastructure costs; 20–30 mail gateways
down to 4
Johnstons of Elgin – stopping over one million messages a
day and reducing bandwidth by 1.5 gigabytes (GBs)
Edinburgh Napier University – 93% reduction in administration
burden; 85% spam reduction over the previous solution
Sunbelt Rentals – reduced help-desk calls, saved IT management
time, improved productivity, and reduced costs over the previous
solution
Forefront Online
Protection for Exchange
Forefront Online Protection for
Exchange
Multilayer spam and virus protection and policy enforcement
External Senders/
Recipients
Corporate Network
Legitimate
Email
Junk Email
Exchange
Server
Outbound
Filtered Email
Edge Blocking
Antivirus
Policy
* Encryption
Anti-spam
Inbound Filtered
Email
Active
FOPE Directory Directory
Synchronization
Tool
Automatic Spooling
Messaging
Administrator
Administrator
Console
About 90% of
Email is junk
* Requires additional Exchange
Hosted Encryption License
Employees
End User
Quarantine
Also incorporates
technology from…
FOPE Core Product Capabilities
Connection
Filtering
• Connection Analysis (IP-based edge blocks)
• Reputation Analysis
AntiVirus
• Protect businesses from receiving email–borne
viruses and other malicious code with scan engines
and heuristic detection
• Multiple engine support
Anti-Spam
• Anti-spam filter can detect all types of spam before
they reach the corporate network
• NDR Backscatter Support
Policy
• Policy rules to regulate email flow for compliance
• Policy-based encryption (for EHE subscribers)
• Enhanced RegEx support
FOPE Implementation Scenarios
Office 365
Standalone
• Every Exchange Online
(BPOS)/Office 365 customer is a
FOPE customer!
• Protect on-premises or hosted
email implementations
• Is server agnostic
• Protect on-premises Exchange
Hybrid Protection
servers and integrates FPE/FOPE
policies (On-prem/Cloud Policies)
FOPE Service Level Agreement
(SLAs)
•
Five financially backed SLAs attest to a high quality of
service
Spam and Virus
Filtering
Effectiveness
Filtering
Network
Performance
100%
Known Virus
Protection
Network
Uptime
> 99.999%
> 98%
Spam
Detection
< 1:250,000
False Positive
Ratio
Rapid Email Delivery
(Average delivery commitment
of less than 1 minute)
FOPE Admin Center
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Run real-time
reports on:
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Customize
spam settings
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Spam filtering
Virus detection
Email traffic
Org-level
safe/blocked
senders
Configure policy
filtering
Perform
message
tracking
FOPE Connectors: Flexibility and
control in mail routing
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Route outbound email through on-premises
servers or DLP appliances
Force TLS for secure B2B communication
Bypass spam filters for trusted partners
And much, much more…
Forced TLS
DLP appliance
FOPE Connector Architecture
Inbound Connector
Source
IP
Source
Domain
Reject non
Source IP
Destination
domain
(controls email sent to your domain)
Opportunistic TLS
Opportunistic TLS
Forced
TLS
Connection
Forced
TLS
Smart host
Spam
MX
Policy
Outbound Smart Host scenario
INTERNET
contoso.com
FOPE
From: [email protected]
To: [email protected]
•
•
FOPE routes outbound email
to smart host for custom mail
process or delivery
Virus scanning is performed
by FPE for Exchange Online
mailboxes
Value Proposition
EXCHANGE ONLINE
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service.contoso.com
Use DLP or encryption
appliances from third parties
Perform custom processing
or address rewrite
Maintain “total mail control”
during coexistence (inbound
and outbound mail is all
routed through on-prem
server
Forced TLS
Business Partner
FOPE
Opportunistic TLS is on by default
for Office 365 customers
(no action is required to enable it)
woodgrovebank.com
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TLS can be forced for
inbound connections,
outbound connections, or
both
FOPE attempts to set up a
TLS connection
If TLS cannot be established,
email is not sent/received
Virus scanning is performed
by FPE for Exchange Online
mailboxes
Forced TLS can be configured using
the methods shown here
Value Proposition
• Maintain secure and
EXCHANGE ONLINE
•
contoso.com
trusted communication
channel with partners
Avoid email interception/
eavesdropping
Inbound Safe Listing scenario
Safe-listed Partner
fabrikam.com
FOPE
From: [email protected]
To: [email protected]
•
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Inbound mail is filtered by
FOPE
IP filtering is skipped for
trusted domains
Optionally, also skip spam
and policy filtering
Virus scanning is performed
by FPE for Exchange Online
mailboxes
Value Proposition
•
EXCHANGE ONLINE
contoso.com
Reduce the chance of
false positives (legitimate
email from trusted
partner being flagged as
spam)
Controlling Email Flow with
FOPE Policies
Policy Enforcement
Scope
Match
Take Action
…
Apply the policy to one or all
domains
Words and phrases in the
subject and body
Reject message
Indicate when a rule is to
expire, if at all
Apply to Inbound or
Outbound messages
Message size
Allow message
Create text or HTML e-mail
disclaimers or footers
Attachment types
Quarantine message for
review
Add a description
Number of recipients
Redirect message to an
alternate recipient
Notify sender, recipient, or
administrator
Sender and recipient
addresses and domains
Deliver message with BCC
IP address or domain name
Force TLS
Encrypt message (requires
EHE)
FOPE Directory Synchronization Tool
•
•
•
•
Communicates with your Active Directory and
Exchange Server to build an address list for
FOPE
Collects and shares safe senders, as defined by
end users
Reduce the risk of false positives
Free download:
http://go.microsoft.com/fwlink/?LinkId=153911
My Reports tab
4 Available Reports
• Email Traffic Report
• Top Viruses Report
• Deferral Report
• Top Users Report
Enable scheduled report delivery: emails the report on a one
time, weekly, or monthly basis
Message Trace subtab
Search for specific
messages by:
• Sender
• Recipient
• Date
• Message ID
Results will tell you:
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•
•
•
If and when the message was received by FOPE
Whether the message was scanned, blocked, or
deleted
Whether the message was delivered successfully
Whether the message hit a policy rule
Audit Trail subtab
Sort events by
• Email address of
logged on user
• Company
• Domain
• Activity
• Date and time
Filter results and search
for events to narrow your
search
Junk Mail Management (cont.)
•
•
Traditional FOPE quarantine can be used instead of the
integrated Outlook experience
Admins will have SSO access to Quarantine, but users do not
Professional Support
•
•
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•
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Premier Support customers should go thru Premier Support channels
24x7 Support included in FOPE contract
Phone: 1-866-291-7726
Web Portal:
https://admin.messaging.microsoft.com/Support.mvc/OaspLink
FOPE Support Service Description:
http://www.microsoft.com/download/en/details.aspx?id=26803
“Get Help Now” link in Admin Center
− New ticket creation with a Severity C
− Ability to view incident history from portal directly
Localized support available in 5 languages
− English, French, German, Japanese, and Spanish
Forefront Protection 2010
for Exchange Server
FPE: Industry-Leading
Performance
•
•
West Coast Labs:
− Spam Catch Rate above 99%
− Premium Anti-spam
certification
Virus Bulletin: Continuous Live
Spam Catch Rate above 99%:
− 99.77% (September 2009)
− 99.46% (November 2009)
− 99.32% (January 2010)
− 99.86% (March 2010)
− 99.93% (May 2010)
− 99.96% (July 2010)
Forefront Protection 2010 for Exchange
Server
Enterprise Network
Edge Transport
Hub Transport
Routing & Policy
External Mail
Mailbox
Storage of
mailbox items
Protection Availability:
• Exchange 2010
• Exchange 2007 SP1
Unified
Messaging
Voice mail &
voice access
Mobile phone
Client Access
Web browser
Client connectivity
Web services
Outlook
(remote user)
Phone system
(PBX or VOIP)
Line of business applications
Outlook (local user)
Scanning Capabilities
•
•
•
•
Transport scan
− Scans email messages that are inbound or outbound from an
Exchange Transport stack and all internal mail
Realtime scan
− Scans email messages and attachments that are accessed in
mailboxes and public folders on your Exchange server
Scheduled scan
− Similar to Realtime scanning, scanning occurs in the Exchange
information store. Scheduled scans are typically used to scan the
entire information store
On-demand scan
− Typically used to immediately scan specific mailboxes to localize a
known issue
Scanning & Architecture Strategy
•
•
For maximum protection, deploy FPE on all Exchange
Server roles
To optimize server performance, implement a scanning
strategy using one or more of the following tips:
− Antimalware stamp ensures a message is scanned only once
− Enable anti-spam scanning on the Edge Transport servers and
disable on Hub Transport and Mailbox servers
− Use different scan engines on different servers
− Deploy both Edge Transport and Hub Transport servers
− FPE will scan and stamp inbound mail on the Edge server
− FPE will scan and stamp outbound mail on the Hub Transport
server
− Internal mail is scanned and stamped on the Hub Transport
server
FPE Anti-spam Functional Highlights
Exchange
2010
Connection
Filtering
Protocol
Filtering
Content
Filtering
+ FPE
Benefits
Forefront DNS
Block List
• Aggregated RBL data from multiple external and
internal vendors
• No configuration required
Unified
Management
• Consolidated Connection/Sender/Recipient/Sender ID
filtering for simplified management
Backscatter Filter
• Blocks NDR (backscatter) spam
Cloudmark CMAE
Engine
• Option of alternative 3rd party content filter
• Above 99% detection rate
• No configuration required (installs with smart defaults)
Forefront True Type
File Filtering
• Real file type inspection (not just extension)
• Actionable scanning of nested files/within ZIP
Global Exception
Lists
• Single access point to sender and recipient exception
lists (allow and block actions)
Streamlined SCL
• Less ambiguous ratings for less false positives end to
end
Hybrid Model
• Integration with Forefront Online Protection for
Exchange
Keyword Filtering
•
•
•
•
•
Searches the message body for matches to keywords in
selected lists
Can be imported from an existing file
Can filter phrases
Supports operators: AND, OR, NOT
Actions: SkipDetect, Delete, Suspend
File Filtering
•
Filter by name, type, or size
− *.exe, *.doc, *>10mb
•
Filters can be combinations of size, name, and type
− <photo1.jpg>10mb, *.mp3>5mb, *>10mb
•
•
Suggested files to block: EXE, COM, PIF, SCR, VBS,
SHS, CHM, and BAT
Actions: SkipDetect, Suspend (Realtime), Delete
(Scheduled/OnDemand)
Container behavior (zip, rar, etc.)
•
Forefront scans within ZIP and other compressed formats
and deletes only the offending file
Custom deletion text
EXE
DOC
BMP
JPG
Container file
before scan
Filter Rules: Delete
*.exe
Quarantine
EXE
Quarantine
TXT
DOC
BMP
JPG
Container file
after scan
Exchange Hosted
Encryption
Exchange Hosted Services
Encryption
GLOBAL DATA CENTER NETWORK
SECURE REPLY
VIA ZDM
TLS ENCRYPTED EMAIL
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Send encrypted email to any recipient without prior setup
Encryption is performed via policy rules and enforced in the FOPE cloud
Identity-Based Encryption (IBE) uses email address as ID for public key
−
•
•
•
EHE saves public keys so users should use strong passwords as their credentials
No cost for recipient non-licensed user
All replies and forwards remain encrypted for any mail recipient
Encrypted emails are not saved by EHE
Zero Download Manager
•
•
•
•
Recipients use a secure, web-based
decryption provided by the Zero Download
Manager (ZDM)
ZDM is an HTML attachment that contains
encrypted messages in encoded form
When a user clicks to access the message,
the encrypted message is sent back to EHE
via POST method
No software installed on sender/recipient
machines
FOPE Encryption Prerequisites
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•
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•
Requires FOPE
EHE is purchased separately from FOPE
Administrator of domain is expected to set policy
rules for encryption
Policy rules can trigger based on
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•
•
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•
Specific Header values
Keywords in Subject
Keywords in body
Sender address
Recipient address
Attachment type
Email encryption can be triggered by information
workers
•
Specify keyword in subject line
What is Identity Based Encryption
(IBE)?
•
•
•
IBE is a form of Asymmetric Encryption
All Entities have a Public and Private Key Pair
In IBE
•
•
•
A Key Server has a master public and private key pair
Anyone can derive a user’s Public key from the email
address (eliminates need for prior key establishment)
and encrypt messages
A Key Server decrypts messages with the user’s
private key
How IBE Works – Simplified Instance
Send message back to
EHE for Decryption
Get the
Public Key
EHE Server
1. Requests
Alice’s public
key
2. Alice’s public
key is returned
bob@contosocorp.
com
Encrypt message
using Public Key
3. Send Alice
the encrypted
mail
4. Send the
message for
decryption
[email protected]
m
Mail Flow within FOPE
EHE Key Servers
EHE Secure
Gateway
Email from
Customer
1. Email from
Customer
Standard AV/
Spam filtering
Windows
Mail Host
Message Switch
Outbound
Exchange
Mail Flow within FOPE (cont.)
EHE Key Servers
Create encrypted
email
3. Create
encrypted mail
EHE Secure
Gateway
1. Email
from
Customer
Windows
Mail Host
Message Switch
2. Evaluate
policy
Outbound
Exchange
Should email
be encrypted?
Mail Flow within FOPE (cont.)
EHE Key Servers
3. Create
encrypted mail
EHE Secure
Gateway
1. Email from
Customer
Windows
Mail Host
Message Switch
2. Evaluate
policy
Outbound
Exchange
Route
Encrypted
email out