Transcript Hot Topics and Resources April 4, 2006 www.churchadminpro.com Hot Topics – Secular Management Web Source National Assoc of Colleges & Employers • Retention/Succession strategies • Budget.

Hot Topics and
Resources
April 4, 2006
www.churchadminpro.com
Hot Topics – Secular Management
Web Source National Assoc of Colleges & Employers
• Retention/Succession strategies
• Budget realities
• Conflict resolution
• Understanding, managing, and
motivating others
• Coaching and mentoring
• Engaging high performers
• Career development trends
• Lifelong Learning
Hot Topics – Secular Management
Web Source
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Bryan & Bryan Associates
Manager as a leader
Entry Management Development
Inspiring Employees / Building Morale
Leading Successful Teams
Effective Meeting Leadership
Creative Problem Solving
Communication Strategies
Service Excellence
Measuring Performance / Focus on Outcome
Overcoming Negativity
Take This Job & Love It!
A master in the art of living knows no sharp distinction between their
work and their play, their labor and their leisure, their mind and their
body, their education and their recreation. They hardly know which is
which. They simply pursue their vision of excellence through whatever
they are doing and leave others to determine whether they are working
or playing
Hot Topics – Change Management
Web Source
Graziadio School of Business & Management, Pepperdine University
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Managing Change
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Managing change has become the "silver bullet" in seeking the final
component of successfully managing strategy, process, people and culture
in most modern organizations. More and more, staying competitive in the
face of demographic trends, technological innovations, and globalization
requires organizations to change at much higher rates than ever
before. Few people will argue with this statement, but fewer still will say
their organization does a good job at managing those changes. Managing
change well is a continuous and ongoing combination of art and science
that assures alignment of an organization’s strategies, structures, and
processes.
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A growing number of companies are undertaking the kinds of
organizational changes needed to survive and prosper in today’s
environment. They are streamlining themselves and thereby becoming
more nimble and responsive to external demands. They are involving
employees in key decisions and paying for performance rather than
for time. They are taking initiative in innovating and managing
change, rather than simply reacting to what has already happened.
Hot Topics – Change Management
continued
Web Source Graziadio School of Business & Management, Pepperdine University
Leading Change Study
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Do Not Harm Mentality
 More importantly, a recognition that the way you
changed was as important as the change itself.
Studies had to ensure that the change made people
and the organization better off.
All change involves personal choice
The relationship between change and
performance is not instantaneous
Connect change to strategy
Involvement breeds commitment
Any good change effort results in increased
capacity to face change in the future
Hot Topics – Health Benefits
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Health Care Cost Management
• Health Trends Summary: 2006 Medical and Health Care Cost Projections: A review of health
care cost projections for 2006 underscores the belief that health care/medical costs increases
have stabilized. Employers, consultants, insurance carriers and other vendors in the health care
market all believe medical trend increase/health care costs increases will either be the same in
2006 or decline slightly from 2005 increases. Source: http://www.ifebp.org/Knowledge/critical.asp?critical
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2000-2004 – 5 years of double digit increases
2005 – 7.5% Single digit increase
2007 – 7% projected increase
2008 – 7.5% projected increase
Slow decrease for remainder of decade
a)
Small Group - <200 lives
2005 Health Care Trends
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15% - 50% increase, more volatile
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90% paid more in 2005 than 2004
10% hit with >30% increase
b) Salary.com found that….
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Strategies to continue offering insurance
4.
RX is fastest growing piece of healthcare spending
a) Shift more burden to employee
b) Increased deductibles, coinsurance, co-payments
a) Drug sales grew by 5.4% in 2005
b) Volume of drugs dispensed rose by 4.7%
c) Most popular
i.
Lipitor
ii. Nexium / Prevacid
iii. All anti-depressants
Hot Topics – Health Benefits
cont
5. 20% of the population is responsible
for 90% of the health care costs
6. Chronic disease ratings
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Diabetes
Heart disease
Coronary artery disease
Chronic obstructive pulmonary disease
Asthma
7. Trends in Chronic Care management
a) Remove higher copays for drugs
b) Company sponsored wellness initiatives
Hot Topics – Benefits / Comp
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See Web Links
Flexible Benefit Plans
Retiree Health Care
International Benefits
403 (b) / 401(k) Plans
COBRA
Wellness Programs
Vacation Benefits
Family & Medical Leave
Benefit Costs ***
cont
Hot Topics – Compensation
Management
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See web links
Generational Issues in Benefits & HR
HSAs and HRAs
Multiemployer Trustee Responsibilities
Public Employee Pension Plans
Small Benefit Plans
Hot Topics – Technology Trends
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New Windows Operating system for 06 called “Longhorn” for server / client use
and “Vista” for desktops (delayed until 1/07).
• Many reasons to upgrade, chief among them is security
MS Office 12 will hit the shelves in late 06
“On-Demand” Software offerings (formerly ASP) will grow significantly
• “On Demand” is hosted or software as a service, internet based
Virus protection will continue to be a challenge
Spam will grow exponentially
Data Protection (SSN) will become even more crucial
• Colleges and others already moving away from using SSN ID systems
Multi-core and dual processor systems will proliferate down to the OEM single
user and office desktop workstations enabling the use of multiple operating
systems
The “Apple” generation presents a challenge to church IT managers utilizing
Microsoft networks and systems
• Why ?
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The audio/visual ease of use
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The proliferation of Ipod development and similar platforms
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The challenge of the integration of Apple with Microsoft systems
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New Intel based machines are preparing for a “dual-boot” ability to
boot both Apple and Microsoft operating systems
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Buy a Powerbook and learn how to use it!! You might surprise
yourself.
Hot Topics – Property / Casualty
* See Copy, See Sample Handbooks
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The cost of litigation *
How to stay safe in the world today *
State of the Insurance Industry *
Risk Management
a) Identification
b) Analysis & Measurement
c) Risk Handling – avoidance, prevention,
reduction
d) Implementation
5. Major loss exposures for churches
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#1=Frequency – slip and falls
#2=Severity – transportation, sexual
misconduct
Hot Topics – Church Admin
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Fraud Risk Assessment
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Human Resources (hrhero.com, shrm)
Legal & Tax Reviews
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Websites, List Serve (churchadmin , metrochurchadmin)
Copyright Issues – manual (churchca.com)
Intellectual Properties, Creative Rights
Employment Contracts for Pastors / Staff
New types of risk
Conflict Resolution
Conflict of Interest
Ethics in Business (bidding, RFP, COI)
Stewardship Trends
Foundations / Endowments
Purchasing Organizations
Spouse Travel
Apple Systems (Generational Computing)
Lifetime Learning
HIPAA
Fair Labor Standards Act
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Purchasing Policies
Acceptance of Gifts
Controls
Etc
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Private Contractors
Policies & Procedures
Private Inurement, Private Benefit, Excess Benefit Transactions
Hot Resources
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Yahoo Listserve (churchadmin , metrochurchadmin)
Generousgiving.org
Hispeace.org (PeaceMaker)
Simply Strategic Stuff
Background Checks – Hammar, NACBA
Online Giving
Xpastor.org - mostly for executive pastors
Human Resources
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Books
GBC Resources
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International Foundation: Education, Benefits, Compensation
US Dept of Labor Statistics
• HRhero.com - Tennessee specific HR & Employment helps
• HR.BLR.com - State HR Answers and Tools online
• SHRM.org - Society for Human Resource Management
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CAPro
13. www.churchadminpro.com
13 Core Competencies (FCBA)
1. Personnel / Human Resource Management
2. Staff Development
3. Congregational Leadership
4. Theology of Stewardship
5. Office Management
6. Information Management
7. Property Management
8. Strategic Planning
9. Financial Management
10. Stewardship of Self
11. Legal and Tax
12. Christian Perspectives & Theology of Church
13. Theology of Church Administration
Your Hot Topics:
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Book Review
How To Increase Giving In Your Church
George Barna
1. A Reality Check
a.
Is the church strapped for cash?
b.
Two sides to the coin
c.
Fundraising or Stewardship? (p.24)
d.
What are the issues?
i.
Who gives the money to the church
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Why do people give?
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What do church people not understand about stewardship?
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How do churches effectively and efficiently raise money these days?
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What is the role of church leaders in fund-raising and financial management of the
church?
2. Myths, Legends & Assumptions About Church Donors
3. Who are the donors to churches?
4. Why people give
5. A Biblical reorientation to money
6. Preparing people for effective stewardship
7. Partnership strategies
8. Segmenting the donor base
9. Marketing church stewardship
10. Leadership in stewardship
11. Challenges to churches
Thank
You
For
Attending
Tell a Friend
5 Dysfunctions
Dysfunctions
1. Lack of Trust
2. Fear of Conflict
3. Lack of Commitment
4. Avoidance of Accountability
5. Inattention to Results
Evidence
Invulnerability
Artificial Harmony
Ambiguity
Low Standards
Status & Ego
Positive Approach to Team
Function
• They trust one another
• They engage in unfiltered conflict
around ideas
• They commit to decisions and plans of
action
• They hold one another accountable for
delivery against those plans
• They focus on the achievement of
collective results
Suggestions for Overcoming
• Dysfunction 1
• Personality profiling
• Birkman
• Myers Briggs
• Dysfunction 2
• Mining
• Dysfunction 3
• Deadlines
• Dysfunction 4
• Publish goals and standards
• Simple progress review
• Team rewards
Keys to Team Building
• Annual planning & Leadership
development retreat
• Quarterly staff meetings offsite- 2
day
• Weekly staff meetings on site
• AdHoc topical meetings
McDonnell Douglas DC-3
McDonnell Douglas DC-3
 Greatest airplane ever designed
 Introduced in 1935
 Ushered in the era of commercial air
travel
 1st plane that supported itself
economically
 1st plane that supported itself
aerodynamically
DC-3 brought together 5
critical component technologies
– each an important part of the whole
 Variable pitch propeller
(made engine more powerful at
all speeds)
 Retractable landing gear
 Flush Riveting
(reduced drag)
(reduced drag)
 Lightweight molded body construction
 Stressed-Skin Structure
(strength)
 Radial air-cooled engine
(lighter, smaller, faster)
 Range, 20,000ft and 1,500 miles
 Wing flaps – new innovation
(double)
(lift)
Today – 5 new “component
technologies” - disciplines
1. Systems Thinking – discipline of
the whole and not parts
2. Personal Mastery – discipline of
 Continually clarifying vision
 Developing patience
3. Mental Models – things that
influence how we understand the
world and how we take action
4. Building Shared Vision
5. Team Learning
The Fifth Discipline
Peter Senge
 “Most changes in organizational
structure are piecemeal reactions to
problems. Real designers are
continually trying to understand
wholes. Just as the DC-3 designers
had to integrate the 5 component
technologies, crucial design work for
leaders of learning organizations
concerns integrating vision, values,
and purpose…..”
AN UNSTOPPABLE FORCE
Erwin Raphael McManus
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“The purpose of the church cannot be to survive
or even to thrive but to serve. And sometimes
servants die in the serving.”
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“We are in grave danger when we have the most
people and the most money in our history.”
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“The cultural environment became comfortable,
and the gospel shifted from a church “on mission”
to a church that supported missions.”
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“If those who prepare for leadership are looking
for the safe place, who will lead the church into
the dangerous places?”
AN UNSTOPPABLE FORCE
Erwin Raphael McManus
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“You can change the name, but if you don’t change
the heart, the atrophy will kill you in the end.”
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“Our resolution to be discomforted with
technology will ensure that we remain at least
fifty years behind.”
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We live in a world defined by speed. We get there
faster, get it faster, and want it faster.”
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“Too often, the church becomes our secure place,
our haven from the outside world.”
AN UNSTOPPABLE FORCE
Erwin Raphael McManus
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“The key to dealing with this rapidly changing
world, to dealing with this culture addicted to
speed, is not to catch up but to give up on keeping
up.”
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“The way not to be overwhelmed by the radical
changes and speed in our world is to know where
you’re going, to know why you’re going there, and
to do it with urgency.”
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“Although change is rarely taught or extracted
from the Scriptures, the Scriptures are a document
about change.”
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“God calls us to take the memories with us but to
leave the memorabilia behind.”
AN UNSTOPPABLE FORCE
Erwin Raphael McManus
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“Simply stated, if the Bible doesn’t bring change, it
is not being engaged.”
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“We are not only called to be changed and to
embrace change but to be the catalysts of
change.”
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“The further we are from the past, the better we
remember it – but not the clearer. Soon the
details are lost to the dream. In the end what we
remember never existed.”
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“When our children grow up, they mirror what
we’ve really cared about.”
AN UNSTOPPABLE FORCE
Erwin Raphael McManus
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“The problem in many of our congregations is not
that we’ve chosen a wrong strategy or have an
irrelevant style but that we have an unhealthy
culture.”
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“When you alter the methods of a church, you are,
in effect trampling memories.”
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“True leaders are able to influence not only
individuals, but also environments.”
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“People know what you care about by what you’re
willing to die for.”